BP

BENIEL PETIT

Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(108 reviews)
59

KK
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Kyung K.
Duluth, GA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/06/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
,
,
Recomendado
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 12/07/2020 07:19 AM

Thank you for your feedback and taking the time to do or survey and awarding us with 5 stars.

Empleados con los que trabajó

VP
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Valerie P.
Alpharetta, GA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/05/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent Customer Service
Thank you, Ben!
Recomendado
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 06/05/2020 09:35 AM

Thank you for your feedback and taking the time to do our survey.

Empleados con los que trabajó

LB
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Linda B.
Buford, GA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/28/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Previous service
My service visit went great. Service was done quickly and all customer service people were great, always courteous
Recomendado
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 05/29/2020 07:55 PM

Thank you for taking our survey and giving us a 5 star. 

 

Empleados con los que trabajó

JJ
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Jose J.
Jefferson, GA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/19/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Terrific service!
Ben did a great job getting me in and out quickly and efficiently. Very customer centric.
Recomendado
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 05/19/2020 08:08 AM

Thank you for your feedback on Ben and taking our survey and awarding us with 5 stars.

Empleados con los que trabajó

TH
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Tammy H.
Gainesville, GA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/11/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Accuracy of Service
Customer service is awesome!!
Recomendado
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 05/12/2020 07:31 AM

I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Empleados con los que trabajó

CH
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Clarice H.
Bethlehem, GA
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
05/05/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Service Department!!
Always good Service at this Dealership, i will be back!!
Recomendado
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 05/06/2020 07:35 AM

I would like to thank you for filling out the survey and awarding us 4 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Empleados con los que trabajó

CM
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Constance M.
Hoschton, GA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/30/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
professional and personable.
10+
Recomendado
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 05/01/2020 09:10 AM

I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Empleados con los que trabajó

DC
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Darrin C.
Gainesville, GA
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
04/28/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Covid-19
Due to the Covid-19 pandemic taking place in the world it would have been great to see EVERY worker taking it a lot more serious!! NO ONE had on a mask, face shield, gloves NOTHING. The service department had no type of protection from breathing or transferring anything from one person to another, even a plastic shield is put up in grocery stores for cashiers.
Recomendado
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 04/29/2020 08:42 AM

I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Empleados con los que trabajó

Cliente verificado
Dacula, GA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/13/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great Services
Great Services at Hyundai Mall of GA, quick response for any need/reason/issue, great and professional Maintenance Team!
Recomendado
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 04/13/2020 05:47 PM

I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

 

Empleados con los que trabajó

Cliente verificado
Gainesville, GA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/30/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Outstanding Service
Outstanding extremely competent service. The technicians not only expertly performed the repairs, but in addition gave the customer a feeling of high confidence by patiently explaining in terms the customer could understand what was being done. Since the repairs were to take more than one day, the customer was immediately given a loaner car, making it very convenient to get back home, especially appreciated during this coronavirus period.
Recomendado
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 03/31/2020 09:44 AM

Thank you for your feedback. I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Empleados con los que trabajó

Cliente verificado
Norcross, GA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/29/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Quick service
Ben was nice and quick service
Recomendado
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 03/30/2020 07:27 AM

I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

 

Empleados con los que trabajó

VG
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Vicky G.
Snellville, GA
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
03/29/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Recent CPO buy
Thanks to sales rep. Overall good experience.
Recomendado
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 03/30/2020 07:28 AM

I would like to thank you for filling out the survey and awarding us 4 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

 

Empleados con los que trabajó

Cliente verificado
Talmo, GA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/27/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Service satisfaction
Recently took my car to Hyundai mall of ga , not happy with the service department. Charged me extra for parts I didn’t need & still having trouble With car . Can’t get my service advisor that I was dealing with to even contact me back . When I told him about the parts I paid for and didn’t need . He acted like o well. The car was a warranty job should of been a no problem fix
No Recomendado
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 03/30/2020 07:26 AM

I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

 

Empleados con los que trabajó

Cliente verificado
Bogart, GA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/17/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Awesome
Great people ! Great service !
Recomendado
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 03/18/2020 04:41 AM

I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Empleados con los que trabajó

Cliente verificado
Braselton, GA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/13/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
customer service
I had a guy named Ben check me in and give me the time frame it would take to service my Suv. He was very efficient and it was done even sooner. I really appreciated not having to wait that long and his professionalism.
Recomendado
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 03/14/2020 04:47 AM

Thank you for your feedback. I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Empleados con los que trabajó

KD
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Karlo Andrei D.
Lithonia, GA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/12/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Customer care
Great customer care! Speedy and efficient service. Great waiting area even fot kids.
Recomendado
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 03/12/2020 01:55 PM

I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Empleados con los que trabajó

FB
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Frederick B.
Winder, GA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/12/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent
I was very impressed with Ben Petit at this dealership out of all the times I have been at this dealership he has been the one person who has stood out of everyone. I will make sure for now on to make sure that I have an appointment scheduled with him.
Recomendado
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 03/12/2020 01:55 PM

I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Empleados con los que trabajó

EW
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Edward W.
Auburn, GA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/11/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service Advisor Ben
Only problem is that the oil pan leaks at the plug. The washer is squashed.
Recomendado
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 03/12/2020 01:57 PM

I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Empleados con los que trabajó

DP
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David P.
Alpharetta, GA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/07/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent Customer Service
Thank you, Ben Petit, for being so courteous and thorough reporting on the service of our Tucson. We appreciate the prompt answer to our questions and overall focus on Customer satisfaction.
No Recomendado
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 03/08/2020 08:45 AM

Thank you for your feedback. I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Empleados con los que trabajó

FG
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Frances G.
Cleveland, GA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/06/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Very Helpful
Our service rep was very polite and very professional, taking the time to explain the process before and after service and we left with a very positive impression of the service department
Recomendado
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 03/08/2020 08:48 AM

Thank you for your feedback on your service and Ben. I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.