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BEN GIRARD

Earnhardt Hyundai North Scottsdale
Calificación General
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(1203 reviews)
87

Reseñas de BEN GIRARD

Cliente verificado
Fountain Hills, AZ
2014 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/20/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Everything
Everything good
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 03/20/2018 03:21 PM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó
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BEN GIRARD
AL
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Ashley L.
Mesa, AZ
2013 Hyundai Elantra Co
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/18/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Fantastic customer service!
I was struggling to find time in my schedule to get my car maintenanced and Ben in the service department went above and beyond to accommodate me! He came up with a solution very quickly and took a great deal of stress off my mind. North Scottsdale is no longer where I live but I will go out of my way to go here for the great service!
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 03/19/2018 08:18 AM

Thank you for the fantastic review and recommendation for Ben Girard your advisor.

We will always work to accomodate your needs and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó
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BEN GIRARD
LL
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Lin L.
Phoenix, AZ
2016 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/15/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Service Comments
The technician was very helpful. He explain each of the service items in an understandable manner.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 03/16/2018 02:35 PM

Thank you for the 5-star review.

We are always happy to answer any questions you may have and explain what we are doing and why to take care of your car.  It is our pleasure to be your dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

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BEN GIRARD
Cliente verificado
Paradise Valley, AZ
2013 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/15/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Always fast & efficient & kind
I like to come in early on Saturday mornings & it's so nice they provide Starbucks coffee, pastries, bagels & best of all fruit. Makes it a pleasant experience as well
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 03/16/2018 02:39 PM

Thank you for the wonderful review.

We are glad to host you any Saturday and we'll make sure to brew the coffee early.  Thank you for choosing us and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

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BEN GIRARD
Cliente verificado
Scottsdale, AZ
2013 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/12/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great Service
Professional, courteous, timely, no pressure to buy additional service/repairs.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 03/13/2018 08:59 AM

Thank you for the wonderful review.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó
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BEN GIRARD
LE
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Leonardo E.
Phoenix, AZ
2018 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/12/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Very professional and thorough service personel.
Excellent all the way!
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 03/12/2018 05:20 PM

Thank you for the excellent review.

We are happy to be your dealer and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

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BEN GIRARD
WG
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William G.
Scottsdale, AZ
2013 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/12/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent
Ben my service rep. is top notch and Mike the service manager can't be beat.
That is why I have bought 5 Hyundai's from these excellent people.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 03/12/2018 05:17 PM

Thank you for the wonderful review and all of the loyalty over the years.

We are very happy to be your family's Hyundai dealer and we look forward to being here for you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Empleados con los que trabajó
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BEN GIRARD
PD
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Paul D.
Scottsdale, AZ
2011 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/03/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Repair Sonatra
Good service by Ben
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 03/05/2018 09:04 AM

Thank you for the 5-star review and recommendation for Ben Girard your advisor.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó
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BEN GIRARD
Cliente verificado
Fountain Hills, AZ
2011 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/03/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Solving Problems instead of just doing something
I recently noticed a noise in my engine that I thought was just noisy lifters. The noise went away just before I brought the car in for service after changing the oil so I figured everything was alright. Ben, my service adviser was not convinced and wanted to have my Sonata checked for a possible engine recall. It turns out he was right and now the engine is incredible. The additional power is great. If it hadn't been for Ben insisting that we check it out I might have had a breakdown or worse. It is great to have a dealership that is more interested in finding and solving problems than just billing for service.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 03/03/2018 09:02 AM

Thank  you for the wonderful review and praise for Ben Girard your advisor.

We are in the problem solving business and we are very glad we were able to help you avoid being stranded or worse if we hadn't discovered the underlying issues with your car.

Thank you for choosing us and we look forward to serving you for all the years and miles ahead.

Michael Southern
Service Manager

Empleados con los que trabajó
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BEN GIRARD
MM
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Mary M.
Phoenix, AZ
2014 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/02/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Why I like the Hyundai Dealership
When I arrive, I feel welcome, have a comfortable place to wait and and in and out in the times specified. My Hydunai representative Is attentive, courteous and helpful.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 03/03/2018 09:03 AM

Thank you for the 5-star review.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó
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BEN GIRARD
DA
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David A.
Scottsdale, AZ
2015 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/28/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Service
Ben Girard! The best service consultant in the business.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 02/28/2018 04:31 PM

Thank you for the great review and recommendation for Ben Girard your advisor.

We are happy to be your Genesis dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó
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BEN GIRARD
DD
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Dennis D.
Chandler, AZ
2016 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/28/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
5 star caveat
How simple can an oil change be...no complaints. However, I wish the service guys wouldn't mess with the lights switch settings, parking sensors and windshield wiper settings. The night after my oil change I drove a distance with no lights. They switched it from AUTO to OFF.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 02/28/2018 03:02 PM

Thank you for the wonderful review and recommendation for Girard your advisor.

During our inspections we check the battery which requires us to change that setting on your lights, it is our intention to return the switch to the position it was in to begin with but we clearly missed it this time. 

We are happy to be your Genesis dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó
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BEN GIRARD
Cliente verificado
Scottsdale, AZ
2012 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/28/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Helpful & friendly
I've had many bad dealer experiences in the past but never at Earnhardt North Scottsdale Hyundai. My experiences with service advisors Norm Rosen and Ben Girard have been excellent.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 02/28/2018 03:20 PM

Thank you for the wonderful review and recommendations for Ben and Norm.

We appreciate the very kind words.  We are happy to be your dealership and we look forward to serving you for many more years and miles to come.

Michael Southern
Service Manager

Empleados con los que trabajó
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BEN GIRARD
Cliente verificado
Scottsdale, AZ
2017 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/27/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great service
Excellent
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 02/28/2018 03:27 PM

Thank you for the 5-star review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó
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BEN GIRARD
AF
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Austin F.
Mesa, AZ
2016 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/26/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great sevice.
Have not had a problem with the car since I bought it - must be the great service.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 02/28/2018 03:00 PM

Thank you for the great review.

It is always nice to hear from our multiple Hyundai families.  We are happy to be your dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó
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BEN GIRARD
Cliente verificado
Cave Creek, AZ
2010 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/25/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
T
N
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 02/28/2018 03:26 PM

Thank you for the 5-star review.

T

N

Michael Southern
Service Manager

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BEN GIRARD
Cliente verificado
Fountain Hills, AZ
2016 Hyundai Elantra Gt
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/23/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great place
Easy to schedule service; representative very helpful. Waiting time is fine in nice area.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 02/28/2018 04:11 PM

Thank you for the great review.

We are happy to be your dealer and we look forward to seeing you and the GT again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó
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BEN GIRARD
JH
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Joanne H.
Phoenix, AZ
2013 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/22/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Excellent dealership.
I always have a excellent job done on the car, friendly people, good coffee bagels a beautiful day. Thank you
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 02/28/2018 04:26 PM

Thank you for the excellent review.

We are happy to be your dealership and we look forward to serving you for all the years and miles ahead.

Michael Southern
Service Manager

Empleados con los que trabajó
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BEN GIRARD
JC
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John C.
Scottsdale, AZ
2013 Hyundai Equus
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/22/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Customer Service
I arrived for my scheduled appointment and was promptly greeted. Service order written up and I was on my way. Not even 2 hours later my car was ready, washed and waiting for me. Very positive experience.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 02/28/2018 03:22 PM

Thank you for the great review.

We are happy to be your Equus dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó
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BEN GIRARD
IH
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Issa H.
Phoenix, AZ
2015 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/21/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Awesome service department
I have been taking my Hyundai Santa Fe for service at Earnhardt Hyundai for a couple of years and always have great service. My Service advisor Ben is very knowledgeable and friendly.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 02/21/2018 11:26 AM

Thank you for the awesome review and recommendation for Ben Girard  your advisor.

We are very happy to be your dealer and we look forward to serving you for all the years and miles ahead.

Michael Southern
Service Manager

Empleados con los que trabajó
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BEN GIRARD
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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