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BEN GIRARD

Calificación General
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(1203 reviews)
87

Cliente verificado
Scottsdale, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/30/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service
Ben Girard is the most reliable and honest service advisor, we have been going to him for years.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 10/01/2018 02:39 PM

Thank you for the wonderful review and recommendation for Ben Girard your advisor.

We are happy to be your Hyundai dealer and we look forward to serving you for all the years and miles ahead.

Michael Southern
Service Manager

Empleados con los que trabajó

AW
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Alana W.
Chandler, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/27/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Greatest custom service ever!
Ben G. and everyone in the service department are so awesome. They always go above and beyond!
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 09/28/2018 12:44 PM

Wow!

Thank you so much!  We've enjoyed working with you too, and we look forward to being here for you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Empleados con los que trabajó

RC
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Ron C.
Scottsdale, AZ
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
09/27/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Recall
This was my first visit and it was for a recall. Unfortunately, there was no communication between the person I made the appointment with and the shop. The parts were not there, so I had to leave the car. Other than that, everything went very well.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 09/28/2018 12:14 PM

Thank you Ron for the great review.

We really try to keep most parts in stock and we're sorry we didn't do a better job of getting these parts here before you came in for your appointment.  

We really appreciate your understanding and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó

Cliente verificado
Phoenix, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/27/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great service in a timely manner.
Great service in a timely manner.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 09/28/2018 12:37 PM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó

KN
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Kathryn N.
Vancouver, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/25/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service !
My service person is Ben Girard , and he always does an outstanding job making my experience there for any job large or small a pleasant one . . Thank you Ben ?
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 09/26/2018 08:40 AM

Thank you for the great review and recommendation for Ben Girard your advisor.

We are happy to be your dealership and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó

JL
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Julian L.
Phoenix, AZ
2018 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/22/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent Customer Service provided by the service personnel
Ben Girard does a great job, greets me (by name) as I enter explains what service is going to be done, whats recommended and always asking if there is anything else I might have questions or concerns about with my vehicle besides the service I'm in for. My car is serviced promptly and washed. The customer service I receive is the reason I come back for service at Earnhardt Hyundai North Scottsdale.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 09/24/2018 08:56 AM

What a wonderful review, thank you so much.

We are glad that Ben has provided you with excellent service and we look forward to serving you for all the years and miles ahead.

Michael Southern
Service Manager

Empleados con los que trabajó

LS
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Louise S.
Fountain Hills, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/22/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
The Best Service
Ben Girard is the best along with the rest of
Earnhardt Hyundai North Scottsdale employees !!!!
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 09/24/2018 08:12 AM

Thank you for the great review and recommendation for your advisor Ben Girard.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó

BM
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Barbara M.
Surprise, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/21/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service department
As always Ben Girrard provides excellent service! He is very thorough and has taken care of my cars since I bought it. He keeps all service on my car up to date.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 09/21/2018 03:05 PM

Thank you for the excellent review and recommendation for Ben Girard your advisor.

We are happy to be your dealer and we look forward to serving you for many more years and miles to come.

Michael Southern
Service Manager

Empleados con los que trabajó

DA
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David A.
Scottsdale, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/20/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Service
Our Service Consultant, Ben Girard, always does an excellent job of seeing that our 2015 Genesis is serviced properly and ready for our next road trip.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 09/21/2018 12:58 PM

Thank you for the great review and recommendation for Ben Girard your advisor.

We are happy to be your Genesis dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó

MS
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Mike S.
Fountain Hills, AZ
2017 Hyundai Santa Fe S
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
09/20/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Good Customer Service
Friendly, courteous and helpful staff. Pleased with overall service.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 09/20/2018 09:24 AM

Thank you for the positive review.

We are happy to be your dealership and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó

CD
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Carol D.
Cave Creek, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/20/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
EXCEPTIONAL DEALERSHIP
I have purchased 2 Hyundai's from Earnhardt over the past several years and will definitely buy from them again when the time comes for a new car. Their people are pleasant, not pushy and their maintenance department is quick & efficient.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 09/20/2018 09:30 AM

Thank you for the amazing review.

We are very happy to be your dealership for sales and service and we look forward to being here for you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Empleados con los que trabajó

TP
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Tonya P.
Glendale, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/19/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Wonderful service
Thank you for helping me so quickly! Ben Girard and Michael Southern are awesome!
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 09/19/2018 12:10 PM

Thank you so much for the wonderful review.

Sales and service we are so very happy to be your dealer.  It has been many years and many miles since we started, and we still look forward to all the years and miles to come.

Thank you for choosing us.

Michael Southern
Service Manager

Empleados con los que trabajó

Cliente verificado
Scottsdale, AZ
2017 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/17/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Good service
After service the car is doing good. Nice service personnel including the service advisor.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 09/18/2018 07:57 AM

Thank you for the 5-star review.

We are very happy to be your dealership and we look forward to being here for you whenever you need us. 

Michael Southern
Service Manager

Empleados con los que trabajó

Cliente verificado
Scottsdale, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/17/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Thank you
Great service
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 09/18/2018 07:59 AM

Thank you for the great review.

We are very happy to be your dealership and we look forward to seeing you again next visit. 

Michael Southern
Service Manager

Empleados con los que trabajó

Cliente verificado
Scottsdale, AZ
2017 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/17/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service
Ben is the best at what he does, always taking care of everything.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 09/18/2018 08:06 AM

Thank you for the great review and recommendation for Ben Girard your advisor.

We are happy to be your dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó

JN
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Joseph N.
Scottsdale, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/17/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Ben Gerard in serbice
Ben in service is great
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 09/17/2018 11:57 AM

Thank you Joseph for the great review and recommendation for Ben your advisor.

We are happy to be your Genesis dealer and we look forward to serving you for all the years and miles ahead.

Michael Southern
Service Manager

Empleados con los que trabajó

FP
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Flodeni P.
Phoenix, AZ
2014 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/14/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Very good
My car is fixed you guys did a good job
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 09/15/2018 07:55 AM

Thank you Flodeni for the great review.

We are happy to be your dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó

CP
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Constance P.
Scottsdale, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/14/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Earnhardt Hyundai Never Disappoints
Took my Elantra in on a doughnut as the left front tire went flat as a pancake. Got a ride to a friends house and a new tire was installed and my car squeaky clean in about 3 hours. Ben my service advisor came through for me as always!
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 09/14/2018 02:58 PM

Doughnuts and pancakes?  You're making us hungry.

Waking up to a flat tire is no way to start the day.  We're glad Ben was able to get you in, get you out, and get you back to your life swiftly.

We are very happy to be your dealer and we look forward to seeing you again next visit.

Waffles next time?

Michael Southern
Service Manager

Empleados con los que trabajó

Cliente verificado
Scottsdale, AZ
2017 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/14/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
2 Vehicles in one day.
Had 2 cars serviced in one day, both oil changes. Both vehicles were done including a wash in 1 hour ea. Makes it worth the wait along with a job well done.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 09/14/2018 02:54 PM

A double visit how wonderful.

We are happy to be your dealer for both your cars and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó

Cliente verificado
Scottsdale, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/14/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Fast, friendly and professional service.
Ben has been my service adviser for over 6 years. He has been professional and always suggests ways I can maximize my vehicle's performance. Great guy!
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 09/14/2018 02:50 PM

Thank you for the great review and recommendation for ben Girard your advisor.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.