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BEN GIRARD

Calificación General
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(1203 reviews)
87

GW
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Gary W.
Scottsdale, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/27/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
ALWAYS GREAT!
Great experience as always! Our service writer Ben Gerard always takes good care of us and we are happy with the service that we receive at Earnhardt Hyundai.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 07/27/2018 01:27 PM

Thank you for the great review and recommendation for Ben Girard your advisor.

We are very happy to be your Azera dealer and we look forward to being here for you for all the years and miles to come.

Michael Southern
Service Manager

Empleados con los que trabajó

ML
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Michael L.
Scottsdale, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/25/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Ben Girard is a rock star!
Great, timely, efficient service.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 07/26/2018 09:28 AM

Thank you for the 5-star review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó

MG
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Maja G.
Phoenix, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/25/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great service !!!
Thank you !!
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 07/25/2018 12:33 PM

Thank you for the great review!

We are very happy to be your dealerships for both your cars and we look forward to being here for you for all the years and miles to come.

Michael Southern
Service Manager

Empleados con los que trabajó

FS
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Fr. S.
Scottsdale, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/24/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
clarity, efficiency, cleaniness, professionalism, waiting area, snacks, etc.
just great - thanks!!
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 07/26/2018 09:31 AM

Thank you Father.

We are very glad to to be your dealership and we appreciate great review.

Michael Southern
Service Manager

Empleados con los que trabajó

BL
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Bill L.
Cave Creek, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/24/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Above and beyond
This dealership is great and will not skimp. They found an extra issue during their multi point inspection and we ended up w a new battery covered under warranty. They also fixed some minor tubing with signs of pac rat chewing at no extra charge. I really appreciated their approach!
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 07/26/2018 09:36 AM

Glad we could help and shame about those pack rats.

Thank you for choosing us and we look forward to seeing you again next visit (hopefully no more varmint damage).

Michael Southern
Service Manager

Empleados con los que trabajó

SC
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Shawna C.
Scottsdale, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/24/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Trustworrhy
I had an issue that came up with my gas tank so I could not wait a week to get in for servicing. Service Manager Michael Southern worked with me and was able to get my Genesis in within 36 hours. They found a few other things wrong so they needed to keep my car. I was able to get a courtesy car while they worked on my issues. Everyone was polite and courteous! Michael kept me informed on the cost and the repairs that were needed. I feel that they are honest and take the utmost care in you as a customer and your car. It is like you are a family member! I also love the waiting area with the treats and popcorn, as well as the comfortable shuttle!
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 07/26/2018 09:42 AM

Ah we love it, thank you for sharing your story.

It has been our absolute pleasure to be your family's Hyundai and Genesis dealer these many years now and we're always here for you when you need us.

Thank you for choosing us and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó

Cliente verificado
Scottsdale, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/24/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great Experience
The service advisors always make sure we feel taken care of.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 07/26/2018 09:37 AM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó

AS
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Arthur S.
Fountain Hills, AZ
2011 Hyundai Sonata Hyb
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/21/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Ben Girard .
Ben Girard always gives outstanding service.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 07/21/2018 09:55 AM

Thank you for the great review and recommendation for Ben Girard your advisor.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó

CW
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Colleen W.
Scottsdale, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/18/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
15,000 mi service
As usual not disappointed in the service I got this last visit. Ben is the best!
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 07/21/2018 10:51 AM

Thank you for the great review and recommendaton for Ben Girard your advisor.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó

SS
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Stanley S.
Scottsdale, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/18/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service.
Always reliable friendly service.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 07/21/2018 10:49 AM

Thank you for the great review.

We are happy to be your Genesis dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó

JH
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John H.
Phoenix, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/18/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Service!!!
Manager Ben Girard is truly amazing. His customer service is unparalleled. Always communicating, giving options moving forward. And providing a loaner car for me is a must and Ben always comes through. Thanks.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 07/21/2018 10:48 AM

Thank you for the fantastic review.

It has been our absolute pleasure to be your Genesis dealer these many years now.   Thank you for choosing us and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Empleados con los que trabajó

SB
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Sandra B.
Phoenix, AZ
2018 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/17/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent Maintenace Service Visit
As always exceeded expectations
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 07/17/2018 10:29 AM

Thank you for the excellent review.

We are happy to be your dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó

TG
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Thomas G.
Scottsdale, AZ
2017 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/16/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Service, honest answers and treatment, friendly and professional service.
Ben Girard always give great, friendly, on time service. Is extremely knowledgeable on Hyundai vehicles and always give you an honest answer. Will always give you his professional explanations of work performed, and any future work that may be needed in the coming months.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 07/17/2018 08:05 AM

Thank you for the great review and recommendation for Ben Girard your advisor.

We have been happy to be your dealer these many years and miles now and we look forward to being here for you for all the years, miles, and Hyundais ahead.

Michael Southern
Service Manager

Empleados con los que trabajó

LM
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Linda M.
Mesa, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/16/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Maintenance
Everyone is very kind and helpful! Ben Girard is great.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 07/16/2018 04:33 PM

Ben is great, we're glad you enjoy working with him.

Thank you for choosing us and we look forward to being here for you and your Accent for all the years and miles ahead.

Michael Southern
Service Manager

Empleados con los que trabajó

DM
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Delores M.
Phoenix, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/16/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
service dept.. and great waiting area
Service dept. is great and he gets the work done quickly,, in and out -- I like that
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 07/16/2018 02:20 PM

Thank you for the great review.

We are happy to be your dealer and we look forward to serving you again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó

JC
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Jackie C.
Fountain Hills, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/14/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Best Service Team
In the past, I have usually avoided dealerships for service on my cars. But the team at Earnhardt Hyundai North Scottsdale is far and above the best I’ve ever had experience with. Can’t recommend them enough!!
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 07/16/2018 04:01 PM

Oh Jackie, thank you so much.  Your recommendation means a lot to us.

We've come a long way since our little store on Hayden, thank you for sticking with us all that time.  It is totally our pleasure to be your dealership and we look forward to being here for you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Empleados con los que trabajó

KN
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Kenneth N.
Scottsdale, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/05/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service!
Comfortable & clean . Friendly service well explained & completed. I always feel very comfortable driving out knowing that my vehicle has been well attended to.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 07/05/2018 04:29 PM

Thank you for the great review.

We are happy to be your Genesis dealer and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Empleados con los que trabajó

RK
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Ronald K.
Scottsdale, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/05/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great overall service. Hard to get a call back from initial call to service department.
Overall service has always been great, but last few times my initial call to service department wasn't promptly returned.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 07/05/2018 04:32 PM

Thank you for the 5-star review despite our recent phone challenges.

We are working hard to staff up to meet our customers needs and we look forward to being more accessible to you next visit.

Michael Southern
Service Manager

Empleados con los que trabajó

MD
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Matthew D.
Mesa, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/05/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Ben provides great service always.
Will keep coming back
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 07/05/2018 04:31 PM

Thank you for the great review and recommendation for Ben Girard your advisor.

We are happy to be your Genesis dealer and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Empleados con los que trabajó

CK
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Chuck K.
Phoenix, AZ
2012 Hyundai Sonata Hyb
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/03/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Ben & Matt’s help.
Both service agents were very helpful.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 07/05/2018 08:09 AM

Thank you Chuck.

On behalf of Matt, Ben, and the rest of our team, thank you for choosing us and we look forward to seeing you and your Hybrid again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.