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SureCritic / Concesionario Hyundai / Earnhardt Hyundai North Scottsdale / BEN GIRARD
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BEN GIRARD

Earnhardt Hyundai North Scottsdale
Calificación General
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(1203 reviews)
87

Reseñas de BEN GIRARD

Cliente verificado
Scottsdale, AZ
2016 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/24/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
good service
excellent service

polite knowledgeable employees
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 01/28/2019 09:25 AM

Thank you for the excellent review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó
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BEN GIRARD
WP
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William P.
Sun Lakes, AZ
2015 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/24/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Service
This dealer services your car promptly at the appointment time. The dealers employees are friendly, helpful, understanding and professional---they make you feel that your business is valued and appreciated. I have owned numerous cars of different manufacture over the last sixty-five years. This dealer provides the best service.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 01/28/2019 09:23 AM

Thank you for the wonderful review and recommendation- sixty-five years lends tremendous weight to your opinions.

We are very happy to be your Genesis dealer and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Empleados con los que trabajó
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BEN GIRARD
DJ
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Delbert J.
Scottsdale, AZ
2015 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/24/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
ALWAYS GREAT SERVICE
GREAT JOB!
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 01/28/2019 09:12 AM

Thank you for the awesome review.

We are happy to be your Hyundai dealer and we look forward to serving you again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó
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BEN GIRARD
FS
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Fr. S.
Scottsdale, AZ
2011 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/23/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
George M Schroeder
Very professional, detailed and personal. Always you do a great job.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 01/28/2019 09:06 AM

Thank you for the 5-star review.

We are happy to be your Hyundai dealer and we look forward to serving you again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó
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BEN GIRARD
CS
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Charles S.
Scottsdale, AZ
2009 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/23/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service
I have had service for over nine years with satisfaction. Ben Girard my service advisor has taken good care of me for most of these years. Highly recommend Earnhardt North Scottsdale Hyundai.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 01/28/2019 09:19 AM

Thank you for the great review and recommendation for Ben Girard your advisor.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó
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BEN GIRARD
PL
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Philip L.
Scottsdale, AZ
2010 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/18/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great customer service
Great customer service
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 01/19/2019 08:35 AM

Thank you for the great review and recommendaion.

We are happy to be your dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó
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BEN GIRARD
TT
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Ted T.
Scottsdale, AZ
2018 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/18/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Service !!
Ben Girard is always helpful and courteous and enjoy dealing with him for my car service needs. Also enjoy the free breakfast that is offered while you wait!
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 01/19/2019 08:33 AM

Thank you for the great review here and on Google+ and thank you for the recommendation for Ben Girard your advisor.

We are very happy to be your dealer and we look forward to being here for you for all the years and miles ahead (breakfast on us).

Michael Southern
Service Manager

Empleados con los que trabajó
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BEN GIRARD
CW
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Colleen W.
Scottsdale, AZ
2017 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/17/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Oil change
My service advisor Ben always makes sure I get my car taken care of in a timely manner! Thanks Ben! You're the best!
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 01/17/2019 03:53 PM

Thank you for the awesome review and recommendation for Ben Girard your advisor.

We are very happy to be your Hyundai dealer and we look forward to serving you for all the years and miles ahead.

Michael Southern
Service Manager

Empleados con los que trabajó
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BEN GIRARD
JD
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Jenny D.
Cave Creek, AZ
2015 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/16/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Customer service
My service advisor Ben is amazing guy A+ With customer service
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 01/17/2019 08:36 AM

Thank you for the awesome review and recommendation for Ben Girard your advisor.

We are happy to be your Genesis dealer and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Empleados con los que trabajó
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BEN GIRARD
MO
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Michael O.
Scottsdale, AZ
2018 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/12/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Ben G
Ben keeps me informed of what is going on
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 01/14/2019 07:52 AM

Thank you for the great review and recommendation for Ben Girard your advisor.

We are happy to be your Hyundai dealer and we look forward to serving you for many more years and miles to come.

Michael Southern
Service Manager

Empleados con los que trabajó
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BEN GIRARD
BM
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Barbara M.
Surprise, AZ
2013 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/10/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service
As always Ben Girard is always quick and efficient in his job. I drive a long ways because I don’t want to change my Service Rep. and I’m closer to another Hyundai Dealer.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 01/11/2019 09:23 AM

Thank you for the amazing review and recommendation for Ben Girard your advisor.

It is a huge compliment that you come to us from across town for service.   We are so happy to be your dealership and we look forward to being here for you whenever you need us.  Thank you again for the wonderful post about Ben and our store.

Michael Southern
Service Manager

Empleados con los que trabajó
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BEN GIRARD
JL
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Joan L.
Fountain Hills, AZ
2016 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/09/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Ben Gerard makes car repair painless
By far Ben Gerard has been the most helpful service writer I have ever had the pleasure of working with. (and I have been driving for 39 years!) He responded quickly to my issues and went above and beyond to make sure they were fixed. I was given a loaner car for the repair needed and he was able to find a loaner car that would meet my needs for the day. He kept me informed about when part would be in and called me as soon as it was available to complete needed service. He truly provided the best customer service I have ever received. Thank you Ben!
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 01/09/2019 03:24 PM

Thank you Joan - what a wonderful review and recommendation for Ben Girard.  We are very thankful to have him on our team.

We are happy to be your dealer and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Empleados con los que trabajó
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BEN GIRARD
TT
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Timothy T.
Phoenix, AZ
2015 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/08/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Friendly and efficient
Thank you Ben!
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 01/09/2019 03:22 PM

Thank you for the great review and shout out for Ben Girard your advisor.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó
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BEN GIRARD
JL
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Julian L.
Phoenix, AZ
2018 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/07/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Service
Ben Girard my service rep continually excels when it comes to servicing my Santa Fe Sport. Always on time, with explanation of service and a complimentary wash
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 01/08/2019 11:27 AM

Thank you for the great review and recommendation for Ben Girard your advisor.

We are happy to be your dealer and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Empleados con los que trabajó
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BEN GIRARD
RD
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Rhonda D.
Laveen, AZ
2017 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/05/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
oil change
very prompt and cordial. comfortable environment.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 01/07/2019 07:38 AM

Thank you for the wonderful review.

We are happy to be your Hyundai  dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó
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BEN GIRARD
BB
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Brittany B.
Peoria, AZ
2017 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/02/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great Service
Excellent service. Very willing to listen to my concerns and quickly addressed the problem.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 01/03/2019 07:42 AM

Thank you for the excellent review and recommendation.

We are happy to be your dealership and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó
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BEN GIRARD
AG
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Alexis G.
Phoenix, AZ
2014 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/02/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
No hassle
Easy to make an appointment and they work around my crazy work schedule. Always get my services done way ahead of the time they quote me. Ben is an amazing service rep!
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 01/03/2019 07:39 AM

Thank you for the amazing review and recommendation for Ben Girard your advisor.

We are happy to be your dealer and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Empleados con los que trabajó
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BEN GIRARD
KK
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Kevin K.
Phoenix, AZ
2014 Hyundai Santa Fe
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
01/02/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Review
Not the service department's issue, the warranty company tied their hands
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 01/02/2019 09:56 AM

Thank you for participating the SureCritic review process.

We share your frustration with the warranty company and will continue to work on your behalf to obtain coverage for your concern.

We realize that the 3-star review was not intended as a reflection of our service for you but if you ever do have a concern with our service, please be sure to let us know.

Michael Southern
Service Manager

Empleados con los que trabajó
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BEN GIRARD
DG
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Darin G.
Peoria, AZ
2018 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/01/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Service.
Nice people. Fair pricing.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 01/02/2019 08:11 AM

Thank you for the wonderful review.

We are happy to be your Hyundai dealer and we look forward to serving you for many more years and miles to come.

Michael Southern
Service Manager

Empleados con los que trabajó
avatar
BEN GIRARD
JG
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Jessica G.
Glendale, AZ
2012 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/27/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service
All of the employees try to get to know you and work well with all of their customers.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 12/28/2018 03:05 PM

Thank you Jessica for the wonderful review.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó
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BEN GIRARD
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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