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SureCritic / Concesionario Hyundai / Pacifico Hyundai / AMANDA WHITE
AW

AMANDA WHITE

Pacifico Hyundai
Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(116 reviews)
81

Reseñas de AMANDA WHITE

JH
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Jenna H.
Norristown, PA
2019 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/11/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Make this your first stop!
Friendly sales team AND service team. Clean and socially distanced waiting area. Water and snacks. What more do you need?
Recomendado
Matt F. de Pacifico Hyundai respondió el 12/11/2020 10:25 AM

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

Empleados con los que trabajó
AW
AMANDA WHITE
Cliente verificado
Philadelphia, PA
2020 Hyundai Kona
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/28/2020
cliente verificadoCliente Verificado
Categoría: Service
Service director A+ service
After a mistake made by the service department Charles and Dennis, the managing team of the service department stepped up and provided above and beyond service and help to correct the mistake made. Very please with their professional handling of the situation.
Recomendado
Empleados con los que trabajó
AW
AMANDA WHITE
EW
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Eric W.
Ridley Park, PA
2017 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/27/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Friendly service
Amanda was always friendly and made sure my service was taken care of
Recomendado
Matt F. de Pacifico Hyundai respondió el 11/30/2020 04:58 AM

Thank you for leaving such a nice review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words.

Empleados con los que trabajó
AW
AMANDA WHITE
Cliente verificado
Philadelphia, PA
2011 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/27/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great Service Experience
My most recent service was really painless. From scheduling the appointment to picking up at the end of the day, nothing to complain about.
Recomendado
Matt F. de Pacifico Hyundai respondió el 11/30/2020 04:57 AM

Thank you for leaving such a nice review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words.

Empleados con los que trabajó
AW
AMANDA WHITE
CH
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Carrie H.
Philadelphia, PA
2017 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/26/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Excellent Service!
Quick and easy check in. Fast service. Transportation to and from shop is a bonus. Love it!
Recomendado
Matt F. de Pacifico Hyundai respondió el 11/30/2020 04:57 AM

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

Empleados con los que trabajó
AW
AMANDA WHITE
Cliente verificado
Philadelphia, PA
2020 Hyundai Kona
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/28/2020
cliente verificadoCliente Verificado
Categoría: Service
Service director A+ service
After a mistake made by the service department Charles and Dennis, the managing team of the service department stepped up and provided above and beyond service and help to correct the mistake made. Very please with their professional handling of the situation.
Recomendado
Reseña Original
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
11/18/2020
Tipo de Servicio: Maintenance
Categoría: Service
Worst service department staff of all
Brought in SUV for a broken window and two weeks later received it back with more damage than it had from the initial window break all caused by the dealerships negligence. And the nerve to try to pass it off to me like I wouldn’t notice. Disgusting service. And Amanda the service manager knows nothing. She can’t answer one question you ask her and tells you to stop talking because she can’t listen to you and type at the same time.
No Recomendado
Matt F. de Pacifico Hyundai respondió el 11/18/2020 06:57 AM

We’re sincerely sorry to hear you weren’t satisfied with your visit. We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance.

CHARLES C. de Pacifico Hyundai respondió el 11/27/2020 08:21 AM

Hello Mr Kleiner,
 Thank you for the opportunity to correct our mistakes we made at your first service visit.
Please let me know if there is anything else I can do for you.

Best regards and Happy Holidays.

Charles Carmichael

Empleados con los que trabajó
AW
AMANDA WHITE
LJ
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Laina J.
Philadelphia, PA
2017 Hyundai Tucson
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
11/09/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
High quality vehicles and service
Love this Place .
Recomendado
Matt F. de Pacifico Hyundai respondió el 11/10/2020 05:40 AM

Hi Laina, thanks for leaving us such a wonderful review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you once again for your kind words.

Empleados con los que trabajó
AW
AMANDA WHITE
KM
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Kima M.
Philadelphia, PA
2011 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/29/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service
Great service
Recomendado
Matt F. de Pacifico Hyundai respondió el 10/30/2020 10:27 AM

We are incredibly grateful that you took the time to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.

Empleados con los que trabajó
AW
AMANDA WHITE
JM
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Joanne M.
Philadelphia, PA
2013 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/26/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
great service custmer service
all way try help you
Recomendado
Matt F. de Pacifico Hyundai respondió el 10/30/2020 10:10 AM

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

Empleados con los que trabajó
AW
AMANDA WHITE
TN
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Tony N.
Collingswood, NJ
2020 Hyundai Palisade
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/07/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service mantain
Excellent! ???
Recomendado
Matt F. de Pacifico Hyundai respondió el 10/07/2020 11:06 AM

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

Empleados con los que trabajó
AW
AMANDA WHITE
BM
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Beverly M.
Philadelphia, PA
2017 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/07/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
convience
I dislike surveys. Be happy I took the time to take this. If you want additional comments, forget it.
Recomendado
Matt F. de Pacifico Hyundai respondió el 10/07/2020 07:54 AM

Thanks for taking the time to share your opinion on Pacifico!

Empleados con los que trabajó
AW
AMANDA WHITE
Cliente verificado
Philadelphia, PA
2013 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/06/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
good mg team
the best mg team
Recomendado
Matt F. de Pacifico Hyundai respondió el 10/07/2020 07:51 AM

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

Empleados con los que trabajó
AW
AMANDA WHITE
DH
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David H.
Cherry Hill, NJ
2012 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/06/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Fantastic Service
Amanda was incredible! The service was quick and painless! She really took the time to listen to my needs and recommend exactly what I needed to get going again.
Recomendado
Matt F. de Pacifico Hyundai respondió el 10/06/2020 02:59 PM

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

Empleados con los que trabajó
AW
AMANDA WHITE
AV
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Anna V.
Philadelphia, PA
2018 Hyundai Santa Fe Sport
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/23/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
The staff
Friendly and po professional
Recomendado
Matt F. de Pacifico Hyundai respondió el 09/24/2020 07:25 AM

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

Empleados con los que trabajó
AW
AMANDA WHITE
Cliente verificado
Philadelphia, PA
2015 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/14/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service at Pacifico Hyundai
I have never incurred problems with staff or service and feel confident of the ability of the mechanics.
Recomendado
Matt F. de Pacifico Hyundai respondió el 09/14/2020 07:16 AM

Thank you for leaving such a nice review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words.

Empleados con los que trabajó
AW
AMANDA WHITE
Cliente verificado
Philadelphia, PA
2010 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/09/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Stellar Employees
Amanda in the service department went above and beyond to make sure I felt assisted and cared for. I've never felt so helped in a visit before!
Recomendado
Matt F. de Pacifico Hyundai respondió el 09/09/2020 12:54 PM

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

Empleados con los que trabajó
AW
AMANDA WHITE
JC
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James C.
Philadelphia, PA
2019 Hyundai Veloster
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/01/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
The People that I know who work there
Excellent, Personal &
Professional & Consistent even with a Pandemic still every where.
Recomendado
Matt F. de Pacifico Hyundai respondió el 09/02/2020 06:18 AM

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

Empleados con los que trabajó
AW
AMANDA WHITE
FD
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Franco D.
Philadelphia, PA
2017 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/01/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Service
Great Service
Recomendado
Matt F. de Pacifico Hyundai respondió el 09/01/2020 08:19 AM

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

Empleados con los que trabajó
AW
AMANDA WHITE
Cliente verificado
Philadelphia, PA
2019 Hyundai Tucson
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
08/30/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Fast service!
The service time is quick! You don’t have to wait long time.
Recomendado
Matt F. de Pacifico Hyundai respondió el 08/31/2020 07:27 AM

 We’re sincerely sorry to hear you weren’t fully satisfied with your visit. We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance.

Empleados con los que trabajó
AW
AMANDA WHITE
AE
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Ardenia E.
Philadelphia, PA
2020 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/14/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Helpful
Make you feel comfortable
Recomendado
Matt F. de Pacifico Hyundai respondió el 08/14/2020 11:51 AM

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

Empleados con los que trabajó
AW
AMANDA WHITE
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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