ANDREW A MOELLER

Joe Machens Hyundai

Calificación General

4.8

(913 reviews)

90

Reseñas de ANDREW A MOELLER

ET

Elisa T.

Columbia, MO

2015 Hyundai Sonata

01/19/2021

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

My Joe Machins Hyundai experience

These guys are awesome. Not only are they friendly, professional, reassuring, and experienced but they also provide a clean, comfortable waiting space complete with snacks and drinks. I love knowing I have them to rely on and to keep my car in tip top shape!

Recomendado

MERANDA D. de Joe Machens Hyundai respondió el 01/19/2021 12:00 PM

Thank you for taking the time to give us feed back!

Meranda Dodson
573-388-2531

Empleados con los que trabajó

ANDREW A MOELLER

JS

John S.

Columbia, MO

2015 Hyundai Santa Fe Sport

01/17/2021

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Exceptional Service Experience

Great fast , thorough servicing that was performed after I dropped off the car for the next days appointment!
Andrew had my vehicle serviced a day ahead of the scheduled servicing and Andrew called me to inform me that the mechanic discovered two additional problems which Andrew went ahead and quickly took care of also, after I authorized the work.
To my amazement, my vehicle was ready for pick up the day before my scheduled appointment and within 3 hours after I dropped off my Hyundai Santa Fe Sport.
This type of exceptional servicing experience is why I have never experienced a break down and it’s why I have purchased 6 Santa Fe vehicles in the past with my kids begging me for them, when I am ready for a new one!
I am now waiting for Hyundai’s new EV hybrid Santa Fe to come out to see if that is my next purchase.
We still have four Santa Fe’s in our family and my kids want me to make that 5?

Recomendado

MERANDA D. de Joe Machens Hyundai respondió el 01/19/2021 07:57 AM

Thank you for the great review!

Empleados con los que trabajó

ANDREW A MOELLER

Cliente verificado

Columbia, MO

2019 Hyundai Tucson

01/15/2021

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Great Service

Brought my 2019 Tucson in for a recall service. The service team rep went over in detail everything that would be done and an estimated finish time. It was ready before the time given and I was extremely pleased with the repair.

Recomendado

MERANDA D. de Joe Machens Hyundai respondió el 01/15/2021 09:27 AM

Thank you for the great review!

Empleados con los que trabajó

ANDREW A MOELLER

CE

Cheryl E.

Moberly, MO

2020 Hyundai Kona

01/14/2021

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Service

Got there 40 minutes early, They took me right in and was on the road at 10:33 when my appointment was scheduled for 10:30.

Recomendado

MERANDA D. de Joe Machens Hyundai respondió el 01/15/2021 08:27 AM

Thank you for the great review!

Empleados con los que trabajó

ANDREW A MOELLER

Cliente verificado

Laddonia, MO

2020 Hyundai Palisade

01/12/2021

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great people, great service

Easy to schedule, easy to drop off and convenient to wait with my children for the vechile to be done.

Recomendado

MERANDA D. de Joe Machens Hyundai respondió el 01/13/2021 06:56 AM

Thank you for the great review!

Empleados con los que trabajó

ANDREW A MOELLER

JT

Jeffrey T.

Jamestown, MO

2011 Hyundai Tucson

01/12/2021

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Always friendly staff

I always use the shuttle to get to an appointment while my car is serviced. Jim, the driver, knows me by name from past visits. He even knows where to take me from memory. Handy service provided.

Recomendado

MERANDA D. de Joe Machens Hyundai respondió el 01/13/2021 07:01 AM

Thank you for the great review!

Empleados con los que trabajó

ANDREW A MOELLER

JP

Joan P.

Jefferson City, MO

2018 Hyundai Tucson

ReScore Reseña™

01/11/2021

Cliente Verificado

Categoría: Service

Oil change

Great customer service!

Recomendado

Empleados con los que trabajó

ANDREW A MOELLER

JP

Joan P.

Jefferson City, MO

2018 Hyundai Tucson

ReScore Reseña™

01/11/2021

Cliente Verificado

Categoría: Service

Oil change

Great customer service!

Recomendado

Reseña Original

01/08/2021

Tipo de Servicio: Maintenance

Categoría: Service

My Hyundai

Everything was great!

Recomendado

ANDREW A M. de Joe Machens Hyundai respondió el 01/11/2021 02:00 PM

Thank you for the feedback. We will see you when that recall becomes active.

Andrew Moeller
573-474-7400

Empleados con los que trabajó

ANDREW A MOELLER

Cliente verificado

Columbia, MO

2015 Hyundai Elantra

01/04/2021

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Content with Service!

I came in for a service and left with that plus my car vacuumed!! Happy for that extra step.

Recomendado

ANDREW A M. de Joe Machens Hyundai respondió el 01/07/2021 01:42 PM

Thank you for the 5 star review!

Andrew Moeller
573-474-7400

Empleados con los que trabajó

ANDREW A MOELLER

DJ

Donna J.

Fayette, MO

2020 Hyundai Palisade

12/11/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great dealership

I have always received good feedback, notifications (sometimes too many), and friendly customer service.

Recomendado

ANDREW A M. de Joe Machens Hyundai respondió el 12/16/2020 06:10 AM

Thank you for the great review!

Andrew Moeller
573-474-7400

Empleados con los que trabajó

ANDREW A MOELLER

SM

Sara M.

Columbia, MO

2015 Hyundai Santa Fe Sport

12/04/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Thank you

Drives like new!

Recomendado

ANDREW A M. de Joe Machens Hyundai respondió el 12/16/2020 06:07 AM

Thank you for the great review!

Andrew Moeller
573-474-7400

Empleados con los que trabajó

ANDREW A MOELLER

TT

Teri T.

Centralia, MO

2017 Hyundai Santa Fe Sport

12/03/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Exceptional Service before and after the sale

Joe Machens Hyundai has had my business since 2013 and 3 Hyundai’s later I couldn’t be more pleased. From sales to service all of them are very helpful and want to take care of you. I will be back for a 4th hour n a few years.

Recomendado

ANDREW A M. de Joe Machens Hyundai respondió el 12/16/2020 06:07 AM

Thank you for the great review!

Andrew Moeller
573-474-7400

Empleados con los que trabajó

ANDREW A MOELLER

AJ

Alicha J.

Mexico, MO

2020 Hyundai Tucson

12/01/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

They take care of everything no questions asked

Anytime I come in I can just pull up to the door and enter and check in, they are always polite and helpful if I have any questions.

Recomendado

ANDREW A M. de Joe Machens Hyundai respondió el 12/01/2020 03:07 PM

Thank you for the great review!

Andrew Moeller
573-474-7400

Empleados con los que trabajó

ANDREW A MOELLER

Cliente verificado

Columbia, MO

2013 Hyundai Santa Fe Sport

11/30/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Service is excellent

Service is excellent

Recomendado

ANDREW A M. de Joe Machens Hyundai respondió el 12/01/2020 03:07 PM

Thank you for the great review!

Andrew Moeller
573-474-7400

Empleados con los que trabajó

ANDREW A MOELLER

CH

Clydia H.

Columbia, MO

2011 Hyundai Veracruz

11/25/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Service review

I have always received good service from the employees at HYUNDAI, Columbia, MO. Years ago after one of my sons had passed away in the early part of the week my car battery died. Needless to say I was not having a good week. When a friend drove me to the dealership to pick up my car I discovered I had no credit card with me or my checkbook or cash. The service department manager gave me my car with a new battery and I paid the dealership soon thereafter. The customer waiting area is also quite nice. They used to have coloring books for kids. Then they had donuts for everyone. Then they had free soda for everyone. Now they have an assortment of health snacks for everyone. It just keeps getting better and better. What's next? A steak dinner?!!!

Recomendado

ANDREW A M. de Joe Machens Hyundai respondió el 12/01/2020 03:06 PM

Thank you for the great review! We do have a grill out back, the steak may be an option.

Andrew Moeller
573-474-7400

Empleados con los que trabajó

ANDREW A MOELLER

Cliente verificado

Pilot Grove, MO

2017 Hyundai Tucson

11/15/2020

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Customer Service Rocks!!

Customer Service was great. Provided a car while mine was in for warranty repair. Very thorough on explanation of repairs.

Recomendado

ANDREW A M. de Joe Machens Hyundai respondió el 11/16/2020 10:11 AM

Thank you for the excellent review! The combination of the dual clutch and turbo engine can have some lag, which is characteristic of your model. We would be happy to take a look again if needed. There are other things that can cause similar symptoms as well, such as a dirty fuel system or worn spark plugs. I have attached a link with and explanation of how the transmission works in the Tucson. Let me know if you have any questions. 573-388-8539. https://hyundaiserviceguide.com/SharedLink.aspx?cargroup=0&menuid=8d4bcc80-1997-40b1-86be-5c7bb003f375&submenuid=859e8230-ad4e-4414-8220-b50f109685e4&contenttype=1

Andrew Moeller
573-474-7400

Empleados con los que trabajó

ANDREW A MOELLER

Cliente verificado

Eureka, MO

2019 Hyundai Elantra

11/03/2020

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Quick and friendly

They were transparent about what I needed and replaced my transmission in less than a day

Recomendado

ANDREW A M. de Joe Machens Hyundai respondió el 11/17/2020 09:11 AM

Thank you for the great review!

Andrew Moeller
573-474-7400

Empleados con los que trabajó

ANDREW A MOELLER

AR

Anthony R.

Columbia, MO

2018 Hyundai Sonata

11/02/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Customer service

Always satisfied ! They were fast, courteous and I would recommend them anytime

Recomendado

ANDREW A M. de Joe Machens Hyundai respondió el 11/17/2020 09:11 AM

Thank you for the great review!

Andrew Moeller
573-474-7400

Empleados con los que trabajó

ANDREW A MOELLER

SB

Stephanie B.

Saint Robert, MO

2020 Hyundai Elantra

10/26/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Terrific staff and service

I got so lucky with my new car , when it was time for my Daughter to buy hers she dealt with Joe Machens as well.

Recomendado

ANDREW A M. de Joe Machens Hyundai respondió el 10/27/2020 03:30 PM

Thank you for the great review!

Andrew Moeller
573-474-7400

Empleados con los que trabajó

ANDREW A MOELLER

KS

Karen S.

Sedalia, MO

2017 Hyundai Santa Fe

10/23/2020

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Warranty repair quickly accomplished

My car was purchased used, no service manual included. The service personnel let me know about warranty related service, which could have been very costly down the road if not performed.

Recomendado

ANDREW A M. de Joe Machens Hyundai respondió el 10/27/2020 03:28 PM

Thank you for the feedback.

Andrew Moeller
573-474-7400

Empleados con los que trabajó

ANDREW A MOELLER

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