Reseñas de ANDREW A MOELLER

Kristina S.

Columbia, MO

2013 Hyundai Sonata

03/12/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Kris S

I love how they almost always let me know before I even receive a notification in the mail about a recall and handle it immediately. Always very helpful and friendly!

Recomendado

ANDREW A M. de Joe Machens Hyundai respondió el 03/14/2019 09:12 AM

Thank you for the great review!!!

Andrew Moeller
573-474-7400

Empleados con los que trabajó

ANDREW A MOELLER

Julie D.

Boonville, MO

2007 Hyundai Entourage

03/11/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

repairs

always friendly, service is done in al timely manner and no take backs.

Recomendado

ANDREW A M. de Joe Machens Hyundai respondió el 03/11/2019 11:45 AM

Thank you Julie!

Andrew Moeller
573-474-7400

Empleados con los que trabajó

ANDREW A MOELLER

Melvin W.

Columbia, MO

2017 Hyundai Ioniq Hybr

03/08/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Once again excellence delivered

Everything always goes as expected. Who could ask for more than that.

Recomendado

ANDREW A M. de Joe Machens Hyundai respondió el 03/11/2019 11:43 AM

Thank you for the feedback. Let us know how we can earn that 5th star.

Andrew Moeller
573-474-7400

Empleados con los que trabajó

ANDREW A MOELLER

Paul H.

Columbia, MO

2017 Hyundai Sonata Hyb

03/01/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

My experience with your Columbia dealer

I moved back to Columbia, MO, last year and I want to use your Columbia Joe Machens Hyundai dealer for all maintenance and repair requirements.
Two recalls were taken care of promptly and no other work was needed.
We discussed when I should have the next oil change.
I was treated great and have confidence that they will continue to do the same in the future.
My new address is:
4113 Congo Circle
Columbia, MO 65202
Please change your company records to reflect this.
I love my car.
Thank you.

Recomendado

ANDREW A M. de Joe Machens Hyundai respondió el 03/04/2019 08:41 AM

Thank you for the great review!

Andrew Moeller
573-474-7400

Empleados con los que trabajó

ANDREW A MOELLER

Christian B.

Columbia, MO

2011 Hyundai Sonata

02/28/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Competent and timely

Joe Machens was prompt and competent in working on our vehicle.

Recomendado

ANDREW A M. de Joe Machens Hyundai respondió el 02/28/2019 01:58 PM

Thank you for the 5 star review!

Andrew Moeller
573-474-7400

Empleados con los que trabajó

ANDREW A MOELLER

Edward L.

Iberia, MO

2017 Hyundai Elantra

02/27/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Good dealership not fond of corporate

The dealership was great to work with. The people were friendly and helped out as much as possible. My problem was corporation. They agreed to pay for parts but not labor even though I had the car looked at while still under warranty. I think that is bad for business.

Recomendado

ANDREW A M. de Joe Machens Hyundai respondió el 02/28/2019 01:58 PM

Thank you for the 5 star review! I'm sorry we weren't able to do more for you.

Andrew Moeller
573-474-7400

Empleados con los que trabajó

ANDREW A MOELLER

Cliente verificado

Columbia, MO

2014 Hyundai Sonata

02/26/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Great Service

Working with Justin and Andrew at Joe Machens Hyundai is always a pleasure. They both make sure I understand what is going on with my vehicle.

Recomendado

ANDREW A M. de Joe Machens Hyundai respondió el 02/27/2019 06:27 AM

Thank you for the great review!

Andrew Moeller
573-474-7400

Empleados con los que trabajó

ANDREW A MOELLER

Cliente verificado

Columbia, MO

2015 Hyundai Elantra

02/24/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Not Satisfied

Staff was friendly but not timely

No Recomendado

JUSTIN K., Service Manager de Joe Machens Hyundai respondió el 02/26/2019 03:07 PM

I want to apologize for your most recent service visit. No excuses need to be made. Leaving your vehicle unattended and the time it took to service it are completely unacceptable. Scheduling a time for pick up of vehicles and locking them outside are both part of normal, everyday procedure. I do appreciate you bringing this to my attention, so I can be sure that neither become a reoccurring issue.

Thank you for your response,

Justin Kertz
Service Manager
Joe Machens Hyundai

Empleados con los que trabajó

ANDREW A MOELLER

Diann F.

Mexico, MO

2014 Hyundai Santa Fe S

02/21/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

great service

no complaints, everything checked out, wasn't expecting to spend almost 400.00, but it was work that needed to be done.

Recomendado

ANDREW A M. de Joe Machens Hyundai respondió el 02/23/2019 05:36 AM

Thank you for the 5 star review!

Andrew Moeller
573-474-7400

Empleados con los que trabajó

ANDREW A MOELLER

Ronald T.

Madison, MO

2018 Hyundai Sonata

02/19/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

no comment

good service

Recomendado

ANDREW A M. de Joe Machens Hyundai respondió el 02/20/2019 05:36 AM

Thank you for the 5 start review!

Andrew Moeller
573-474-7400

Empleados con los que trabajó

ANDREW A MOELLER

Cliente verificado

Fulton, MO

2018 Hyundai Sonata

02/19/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Good service

I got in and out

Recomendado

ANDREW A M. de Joe Machens Hyundai respondió el 02/19/2019 01:12 PM

Thank you for the 5 start review!

Andrew Moeller
573-474-7400

Empleados con los que trabajó

ANDREW A MOELLER

Karol D.

Centralia, MO

2016 Hyundai Tucson

02/15/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Great Service

The oil change was done quickly and they addressed an issue I was having with the seatbelt. I was able to use my lunch time and very satisfied with everything -- clean waiting room, hot cappuccino and friendly staff

Recomendado

ANDREW A M. de Joe Machens Hyundai respondió el 02/15/2019 06:49 AM

Thank you for the great review!

Andrew Moeller
573-474-7400

Empleados con los que trabajó

ANDREW A MOELLER

Donald C.

Centralia, MO

2015 Hyundai Sonata Hyb

02/10/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

No complaints on service.

They are attentive, thorough, and have always done a good job for us.

Recomendado

ANDREW A M. de Joe Machens Hyundai respondió el 02/15/2019 06:49 AM

Thank you for the great review!

Andrew Moeller
573-474-7400

Empleados con los que trabajó

ANDREW A MOELLER

Catherine G.

Fulton, MO

2018 Hyundai Sonata

02/09/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Machens treats me as if I am a valuable customer

My husband damaged his fob, a not so routine visit. We have 2 Hyundai vehicles that are routinely serviced at Machens Hyundai. But Andrew always recognizes us and always is AAA+++ polite and helpful. I trust him. He could take my business for granted, but he doesn't.

Recomendado

ANDREW A M. de Joe Machens Hyundai respondió el 02/15/2019 06:50 AM

Thank you for the great review!

Andrew Moeller
573-474-7400

Empleados con los que trabajó

ANDREW A MOELLER

Clydia H.

Columbia, MO

2011 Hyundai Veracruz

02/09/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

good, friendly, informed service

Excellent, as usual!

Recomendado

ANDREW A M. de Joe Machens Hyundai respondió el 02/15/2019 06:50 AM

Thank you for the great review!

Andrew Moeller
573-474-7400

Empleados con los que trabajó

ANDREW A MOELLER

Llona W.

Columbia, MO

2011 Hyundai Santa Fe

02/08/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Thank you.

Always very helpful.

Recomendado

ANDREW A M. de Joe Machens Hyundai respondió el 02/15/2019 06:50 AM

Thank you for the great review!

Andrew Moeller
573-474-7400

Empleados con los que trabajó

ANDREW A MOELLER

Ron Y.

Hallsville, MO

2017 Hyundai Sonata Hyb

02/08/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Service

Made a appointment and was in and out under 30 minutes. Service tec was very knowledgeable of my type of car.

Recomendado

ANDREW A M. de Joe Machens Hyundai respondió el 02/08/2019 12:54 PM

Thank you for the feedback. Let us know if there is something we can do different to earn that 5th star.

Andrew Moeller
573-474-7400

Empleados con los que trabajó

ANDREW A MOELLER

Cliente verificado

California, MO

2013 Hyundai Sonata

02/05/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Great Service

Great service. Received an appointment when I request and was kept up-to-date with the progress of the car.

Recomendado

ANDREW A M. de Joe Machens Hyundai respondió el 02/05/2019 03:20 PM

Thank you for the 5 star review!

Andrew Moeller
573-474-7400

Empleados con los que trabajó

ANDREW A MOELLER

Julie D.

Boonville, MO

2007 Hyundai Entourage

02/01/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great servuce and people.

Everyone is friendly and the service is great

Recomendado

ANDREW A M. de Joe Machens Hyundai respondió el 02/05/2019 10:17 AM

Thank you Julie!

Andrew Moeller
573-474-7400

Empleados con los que trabajó

ANDREW A MOELLER

Kurt F.

Fayette, MO

2014 Hyundai Sonata

01/24/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Quick service!

I had 100,000 mile maintenance due on my vehicle and let the service team know I needed to be done and on the road by 4 PM. At 4:02 I was headed out the door! They did great work in a timely manner!

Recomendado

ANDREW A M. de Joe Machens Hyundai respondió el 01/28/2019 07:00 AM

Thank you for the great review!

Andrew Moeller
573-474-7400

Empleados con los que trabajó

ANDREW A MOELLER

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