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ANTHONY J DEVINCENT

Lakeland Hyundai
Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(135 reviews)
56

Reseñas de ANTHONY J DEVINCENT

LB
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Luc B.
Winter Haven, FL
2015 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/13/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
2015 Genesis g80
Great dealer
Recomendado
JESSICA L A., Service Manager de Lakeland Hyundai respondió el 10/20/2020 11:21 AM

Thank you for your positive rating and review. If we can do anything, don't hesitate to ask... we're here to help!

Jessica Alexander
Hyundai Service Manager
863-577-5122
Empleados con los que trabajó
AD
ANTHONY J DEVINCENT
Cliente verificado
Davenport, FL
2019 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/12/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Friendly and professional
Our family has been buying and servicing our vehicles from Lakeland Hyundai for almost 20 years. The advisors are always friendly, professional and efficient. The facility is always clean and comfortable. I trust them and know they will do what’s right for our vehicle.
Jessica has been one of the friendliest faces over many of these years and now she keeps the team at the highest level of service!
Recomendado
JESSICA L A., Service Manager de Lakeland Hyundai respondió el 10/20/2020 11:21 AM

Thank you for your positive rating and review. If we can do anything, don't hesitate to ask... we're here to help!

Jessica Alexander
Hyundai Service Manager
863-577-5122
Empleados con los que trabajó
AD
ANTHONY J DEVINCENT
WC
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Wanda C.
Avon Park, FL
2017 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/08/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Courteous service
Anthony was excellent, courteous and efficient.
Recomendado
JESSICA L A., Service Manager de Lakeland Hyundai respondió el 10/20/2020 11:19 AM

Thank you for your positive rating and review. If we can do anything, don't hesitate to ask... we're here to help!

Jessica Alexander
Hyundai Service Manager
863-577-5122
Empleados con los que trabajó
AD
ANTHONY J DEVINCENT
JS
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John S.
Lakeland, FL
2017 Hyundai Elantra
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/05/2020
cliente verificadoCliente Verificado
Categoría: Service
Recant previous rating sent
The service on was completed in a timely manner with no issues.
Recomendado
Empleados con los que trabajó
AD
ANTHONY J DEVINCENT
JS
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John S.
Lakeland, FL
2017 Hyundai Elantra
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/05/2020
cliente verificadoCliente Verificado
Categoría: Service
Recant previous rating sent
The service on was completed in a timely manner with no issues.
Recomendado
Reseña Original
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
10/04/2020
Tipo de Servicio: Maintenance
Categoría: Service
Hyundai Srevice
I have a maintenance plan of service
Recomendado
JESSICA L A., Service Manager de Lakeland Hyundai respondió el 10/04/2020 01:18 AM

John, 

I just received your survey and would like the opportunity to speak with you about your recent experience. I will reach out to you on Monday. Hope you enjoy the rest of your weekend. 

Jessica Alexander
Hyundai Service Manager
863-577-5122
Empleados con los que trabajó
AD
ANTHONY J DEVINCENT
Cliente verificado
Lakeland, FL
2017 Hyundai Santa Fe Sport
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/25/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great customer service
The vehicle is not perfect, no vehicle is. Customer service can be though, and it was.
Recomendado
JESSICA L A., Service Manager de Lakeland Hyundai respondió el 10/14/2020 04:52 AM

Thank you for your the kind words and great review. If you need anything we are here to help! Have a great day.

Jessica Alexander
Hyundai Service Manager
863-577-5122
Empleados con los que trabajó
AD
ANTHONY J DEVINCENT
PW
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Perry W.
Lakeland, FL
2020 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/21/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Exceptional Customer Service
Great staff everyone seemed to go out of their way to help us and each other
Recomendado
JESSICA L A., Service Manager de Lakeland Hyundai respondió el 09/22/2020 01:26 PM

Thank you for your positive rating and review. If we can do anything, don't hesitate to ask... we're here to help!

Jessica Alexander
Hyundai Service Manager
863-577-5122
Empleados con los que trabajó
AD
ANTHONY J DEVINCENT
LH
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Linda H.
Lakeland, FL
2019 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/19/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
L. Hand
Anthony was awesome, he explained everything that needed to be done.
Recomendado
JESSICA L A., Service Manager de Lakeland Hyundai respondió el 09/22/2020 01:28 PM

Thank you for your positive rating and review. If we can do anything, don't hesitate to ask... we're here to help!

Jessica Alexander
Hyundai Service Manager
863-577-5122
Empleados con los que trabajó
AD
ANTHONY J DEVINCENT
Cliente verificado
Lakeland, FL
2019 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/16/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Nice people
Good service good atmosphere good people
Recomendado
Daniel G., Digital Media Director de Lakeland Hyundai respondió el 09/18/2020 05:51 AM

Thank you for your kind words and rating. We strive to provide a quality experience for every customer and we thank you for choosing Lakeland Hyundai Service. If we can do anything, don't hesitate to ask... we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 577-5268
Empleados con los que trabajó
AD
ANTHONY J DEVINCENT
CG
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Carol G.
Lakeland, FL
2020 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/16/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Easy and friendly
My service was extremely good and everything was taken care of promptly.
Recomendado
Daniel G., Digital Media Director de Lakeland Hyundai respondió el 09/18/2020 05:49 AM

Carol

Thank you for your rating and review. We truly appreciate your business and thank you for choosing Lakeland Hyundai Service. If we can do anything, don't hesitate to ask... we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 577-5268
Empleados con los que trabajó
AD
ANTHONY J DEVINCENT
RC
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Robert C.
Zephyrhills, FL
2018 Hyundai Santa Fe Sport
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
09/11/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
X no
X
No Recomendado
JESSICA L A., Service Manager de Lakeland Hyundai respondió el 09/11/2020 05:30 PM

I would like to apologize for your recent experience and we have attempted to contact you. I would like the opportunity to speak with you regarding your recent experience. 

Jessica Alexander
Hyundai Service Manager
863-577-5122
Empleados con los que trabajó
AD
ANTHONY J DEVINCENT
DP
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David P.
Plant City, FL
2019 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/10/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Quality
Have a great experience getting an oil change and tire rotation
Recomendado
Daniel G., Digital Media Director de Lakeland Hyundai respondió el 09/15/2020 05:25 AM

David

Thank you for the great rating and review. We will continue to work to earn your business and if we can do anything, don't hesitate to ask... we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 577-5268
Empleados con los que trabajó
AD
ANTHONY J DEVINCENT
BD
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Billy D.
Lakeland, FL
2020 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/03/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great service
My appointment went very well.
Recomendado
Daniel G., Digital Media Director de Lakeland Hyundai respondió el 09/10/2020 01:50 PM

Billy

Thank you for choosing Lakeland Hyundai Service and for your rating and review. If we can do anything, don't hesitate to ask... we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 577-5268
Empleados con los que trabajó
AD
ANTHONY J DEVINCENT
JG
gravatar
Jayne G.
Lakeland, FL
2018 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/01/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great people - Great service
The staff are always very friendly and helpful. The car is always taken care of within the estimated time and perfectly cleaned.
Recomendado
JESSICA L A., Service Manager de Lakeland Hyundai respondió el 09/02/2020 07:42 AM

Thank you for your positive rating and review. If we can do anything, don't hesitate to ask... we're here to help!

Jessica Alexander
Hyundai Service Manager
863-577-5122
Empleados con los que trabajó
AD
ANTHONY J DEVINCENT
GG
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Gina G.
Polk City, FL
2019 Hyundai Veloster
Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5
08/26/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
poor management of time, mine and yours
Always a great place to take your car for its general maintenance but this past time I took my car for four days! All for parts that should have been ordered the week before I had my appointment I work 3-11 and told them this daily and their answer was to pick up the car and bring it back the next morning! I feel I should have been offered a rental even if I absorbed minimal cost toward it I mean I'm a nurse and I really don't have time to run up to the dealership in hopes the part came in that day Otherwise I could pick it up to do it all over the next day Thank goodness hubby was able to rearrange his schedule so I could work! Just disappointed
Recomendado
JESSICA L A., Service Manager de Lakeland Hyundai respondió el 08/27/2020 03:56 PM

I would like to apologize for your recent experience and would like the opportunity to resolve your concerns.  I have attempted to contact you via phone to discuss your concerns and had no luck. Please feel free to contact me directly at 863-577-5122. I look forward to speaking with you and hope you have a great evening.  

Jessica Alexander
Hyundai Service Manager
863-577-5122
Empleados con los que trabajó
AD
ANTHONY J DEVINCENT
Cliente verificado
Plant City, FL
2020 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/25/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
great service great staff
great service and friendly staff thank you
Recomendado
JESSICA L A., Service Manager de Lakeland Hyundai respondió el 08/29/2020 05:24 AM

Thank you for your great rating and review. If you need anything do not hesitate to ask.

Jessica Alexander
Hyundai Service Manager
863-577-5122
Empleados con los que trabajó
AD
ANTHONY J DEVINCENT
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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