We had to have our 2019 Ioniq 3 towed into the service center. Joey did a fantastic job communicatin
g with us all the way through the process. The work was done timely and thoroughly. A big "thanks" to the whole service department for a job well done. I dread working with auto repair shops, but you guys were great to work with.
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Thankyou Brandon and Anthony⁰ for your patience and support while purchasing our new Kona. Ralph and
I love our new Kona limited. We are very happy with Ontario Hyundai, awesome!
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My fiance and I recently had the pleasure of working with Haley MacKenzie at Circle Hyundai. From the
moment we stepped onto the lot, her warmth and professionalism stood out.
We are a family of 5. We have a teenage daughter, a growing pre-teen son, and a disabled daughter. Due to our daughgers disability she will need to be in a car seat for the foreseeable future. This has proven to complicate our comfort while traveling. Especially since we often drive back and forth to Florida to visit our family. Having a 3rd row vehicle was imperative to us. We also preferred a vehicle with top of the line safety ratings. We decided that the 2024 Hyundai Santa Fe not only met, but exceeded all of our families expectations. This SUV is remarkable!
Here’s why Haley deserves all the accolades:
ATTENTIVENESS AND PATIENCE:
Haley took the time to understand our needs, preferences, and budget. She patiently answered our questions, never rushing or pressuring us.
EXPERTISE:
Her knowledge of the vehicles was impressive. She explained features, safety ratings, and performance details with clarity. We felt confident in our choices.
GENUINE CARE:
Haley went above and beyond. She offered us a bottle of water during the test drive and ensured we were comfortable throughout the process.
SMOOTH NEGOTIATIONS:
Negotiating can be stressful, but Haley made it seamless. Her transparency and honesty were refreshing.
AFTER-SALE SUPPORT:
Even after the purchase, she followed up to ensure everything was going well. That level of commitment is rare and appreciated.
In summary, Haley transformed what could have been a stressful transaction into a delightful experience. If you’re looking for a car, seek her out—you won’t be disappointed!
Thank you, Haley, for making our car-buying journey extraordinary. For once, we are looking forward to driving down to Florida for Spring Break. You’re a true asset to the dealership!
If you're in the market for a new vehicle, do yourself a favor and seek out Haley MacKenzie, as she is too-notch.
Thank you, Haley! You helped give our family peace of mind. You can't put a price on that! We are so thankful for all of your help.
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I generally had a very good experience with Callie Young on the day of purchase. She was polite and
prepared with paperwork that did need some revision. Unfortunately, the survey was very specific in its questioning and my rating reflected the challenge of communication and logistics involved in selling a brand new car hot off the press to a person 50 miles away and resulted in the perception of a less than stellar effort on her part. That was not my intent. She's navigating a male-dominated environment with grace,
integrity and knowledge. I would highly recommend her as a competent sales person. Wishing her the best of good fortune in the New Year!
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Hello I am a retired disabled military veteran. I owned a lifted Chevy Silverado. That I could no lon
ger get into because of my knees. Hyundai of Elcajon California Helped me get out of the truck and into the car that I wanted. That was lower to the ground. There were so understanding very attentive to what I needs were very polite. Very straightforward Not only that, but I also bring my wife's UV here. And I've always been treated the same way it doesn't matter if you're on the sale side, if you're on the service side, even just somebody walking by. They treat you with absolute respect and ask if you need something. Even the management had at one point.Came by and asked if my wife and I needed anything when we were sitting in the lobby. Introducing themselves I'm very, very proud to Say that I came to hyundai of Elcajon California To get service done as well as to buy a car.
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Service advisor Paul Steeman provided outstanding customer!
Paul took personal responsibility making sure the job was complete and kept me informed through the s
ervice process. I had the opportunity to speak with another customer in the waiting area who told me he schedules service with Paul each time he comes in because of his service. Great asset to the Hyundai Service Team!
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I have purchased three vehicles at this dealership over the years and I will keep coming back because
: 1) they are honest! I did my research online and was able to build my deal online and I had no surprises!!! Zero! The price I was quoted was the price I paid each time and they even found me some additional discounts! 2) They treat you like royalty no matter what! When I purchased my first vehicle my credit was crappy. They were able to get me in a new car and NEVER EVER made me feel like anything other than royalty! Two vehicles later, credit is great and they they still treat me like a million bucks! 3) The quality of support and customer service is unmatched! The sales team is wonderfully knowledgeable and honest. Never pushy and very friendly and respectful! I have tried to service my vehicles elsewhere only to wish I never had. Honest folks with exceptional service that treat you like royalty! What else can you want?
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I recently purchased a 2018 Hyundai Elantra and Michele made the experience so easy. She is attentive
and cares about what she does. I really can’t thank her enough! She’s also super funny!
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