My appointment was at 9. I came in at 8 and expected to have to take a shuttle home so I wouldn’t hav
e to wait a couple hours. Instead, they got my car in right away for an oil change and tire rotation and was done very fast. Great service from the check in to check out.
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First I give God all the thanks honor and glory manager and the salesperson at Hyundai of North Charleston
I just want to say God is a good god and he is always on time I thank him for Hyundai of North Charle
ston I thank him for the manager in the sales person all then stuck by me tonight comfort inn I've been without a vehicle ever since May 11th I had on collision my car got total and I've been without a vehicle ever since every day this week I exhaust myself looking for a car staying up from one night of the next morning online looking for a vehicle I went to so many dealerships this weekend I got turned down because my credit so I home I talked to God and I had to leave low and behold the next day which is today Thursday October 3rd when one door closed he'll open many more Hyundai I'm not Charleston that's where I had supposed to be Ed Chris I can't remember the other two guys name I thank you guys I think y'all so much for making this thing happen God use you guys to bless me to get in a brand new car with only 14,000 miles I think you guys so much for just thinking about me I thank you so much it's been a long night it's been a long day bye God use you guys to make it happen to bless me with my vehicle anybody I don't care what nobody said you have to experience things on your own and I finish shout out I give them the highest rebuke because they deserve it they work hard helping me get this new vehicle I'm like a little kid with a new toy thank you guys but the honor glory goes to God thank you Hyundai of North Charleston
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He was excellent with my family and me. We visited just to look at a vehicle, and he did not bother t
o help us out, knowing we weren't going to buy! I will definitely come back to buy him our future Palisade!
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I came here this past Friday to purchase my first ever car, and I had such a great experience. My sal
esman Brian was so great, very patient and and made the process much more smooth. He said he just started a couple months ago, but I definitely recommend!!
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Steve Clubb and all staff were very respectful and prompt. The worked with me very well and in a time
ly manner. Definitly happy with the services.
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I was assisted by Javon Williams when I visited Reed to test drive a Santa Fe. Javon is very knowledg
eable about Hyundai vehicles he was able answer all my questions and went above and beyond looking for cargo net The Santa Fe. I really like my Santa Fe, thanks Javon for all the assistance.
Roy G
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Excellent customer service from service representative, Derrick Gillard
I wanted to take time out to give thanks and kudos to the best service representative I have ever com
e across in my many years (45 plus years) of automotive ownership. His name is Derrick Gillard and he goes above and beyond to help Hyundai owners receive quality care and service. I have dealt with Derrick Gillard twice in the last month. Once for general maintenance items and the second time for an emergency automotive issue with a inverter radiator on my hybrid Sonata automobile. Derrick helped me receive warranty service for the radiator issue and put me in a rental while my car was repaired. He kept me informed of everything that was occurring in the process, sometimes texting or phoning me as late as 8:00 pm or 8:30 pm with updates and necessary information. It is rare you come across such a wise, caring and service oriented dealership service representative in today’s world. I am only going to deal with Derrick Gillard for all my future dealership service needs at Randy Wise Hyundai Automotive Mall. Thank you Derrick.
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MYLES WEBER AND HIS MANAGER WERE VERY FRIENDLY, HELPFUL AND PROFESSIONAL!! WE WOULD DEFINETLY RECOMME
ND TO FAMILY AND FRIENDS! ALSO GAVE US AN EXCELLENT DEAL FOR OUR HYANDAI! THANK YOU!
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I brought my Veracruz in for two recall notices. Appointments were booked out two and a half months,
but since Covid, I suppose that's normal. Staff was very friendly, from the man checking in my car, to the employee welcoming me into the facility, and the service provider behind the counter. The facility is dismal and drab and rundown looking. No amenities for the wait, only one chair to sit on, but again, the staff was cheery and pleasant. They were able to do one recall job, but couldn't diagnose why my airbag light was staying on. They said they could replace the airbag mechanism for $1500. No thanks! I hope my airbag will open when it's supposed to! Glad to hear they are moving to new facilities - the employees deserve a fresher place to work!
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