We are so deeply sorry to hear about your accident and that your vehicle was deemed a total loss—especially after dealing with the recent recalls. That is a truly stressful and overwhelming situation, and I completely understand why you are upset.

Thank you so much for sharing your feedback with us regarding your experience. ^cc

We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumers' preferences. Thank you for sharing your impressions of your 2025 Hyundai Tucson. If you have any questions or concerns about Hyundai vehicles, please contact our customer connect center at (800) 633-5151. Thank you. ^cc

Hello Catherine, We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumers' preferences. Thank you for sharing your impressions of your 2025 Tucson. ^cc