We're sorry to learn of your experience, Tristin. Please know that we have assigned your concerns to one of our corporate representatives. Following a thorough review of your vehicle's history and situation, they will be reaching out to you to discuss your concerns further. Thank you.
We're very sorry to learn of your experience, Marta. Please feel free to contact our customer care team at (800) 633-5151, and they would be happy to address any concerns you may have. Thank you. ^cc