Decent SUV - Some Warts
This is a decent SUV. Size is very good and it is comfortable to drive and to sit in for long stretches. No issues to report other than dealer problems when getting scheduled service. We want to love this vehicle, and it's close, but a couple of niggles drags it down. 1) Whoever designed the Audio/Nav system needs to be fired. The sound from a bunch of speakers is just okay but could be so much better. The system allows each "user" to save just 6 presets. Huh? YES, 6 PRESETS!! We save more than 6 just on local radio stations, let alone adding XM stations. What a joke!! 2) This is not a quiet SUV. Road noise is intrusive with factory tires. Under acceleration, the noise is disturbing. Our vehicle was nearly $50k MSRP. You would think that Hyundai would get a bit better insulation to alleviate, primarily, the road noise. 3) Not good fuel mileage at all for a 4 cylinder turbo. We get 22-23 in town and 26-27 on the highway, from a 4 cylinder!! Good grief, in todays world, Hyundai can't do better than that? We've owned v-6's that did better than this rig.
Regarding service work. Went to the local dealer for scheduled service. Dealer did their inspection and checked off on multiple items indicating good, etc. Except thay did not check the air filters, both cabin and motor, because when we checked them later, they were really dirty and should have been changed. So now, what, am I supposed to cross-check everything to ensure they've done the work? Stand in the repair bay to verify that they performed the service? Dealer response was also tepid and not what I expected in any way.