OK, not great
Considering we bought the absolute top of the line Palisade model with all the bells and whistles, I'd have to say we have not been blown away with the overall vehicle experience. We are pretty much used to it now, but a lot of the user interface is not as user friendly as it should be.
E.G. having to plug your iphone in to the USB port to get it to work, instead of through the bluetooth (when other vehicles do have that functionality?) is a bit annoying.
And trying to get the radio to work while also using carplay for the gps is NOT straight forward.
And trying to figure out how to get the rear doors to unlock using the outside door handle function is inefficient or glitchy.
360 view when backing up is not NEARLY as good as what we had in our 2019 Chevy Traverse. Really cant use the side view at all, it is so distorted.
And - this one is very minor, but typical of what I am talking about: the vehicle that shows up in the 360 degree view when backing up etc., shows a white vehicle? Ours is black; that is SUCH an easy coding change, and they didn't even do that...
And it took 21 months to come up with the fix to the safety recall on the seat airbags? And apparently many Palisades owners have a problem with the suspension also?
And, the free service for 3 yrs is basically an oil change, and tire rotation (but not balancing?)
And to fix a tire with a nail in it is $40 on the original tires (pretty sure Discount Tire would have done it for free for me, and I did not buy the tires from them)...
Really, the free service benefit is just a way to get the vehicle into the dealership to tell you you need to do $700 worth of "recommended maintenance", most of which should have either been included in the 3 yr service for free, or is 3-7 times what it would cost to do it yourself (changing engine air and Cabin AC filters), pouring some fuel or oil treatment fluid into the fuel tank or oil fill cap, "battery service"(?) which if it is important, should have been done as part of the regular 3 yr servicing.
Probably the last new car I'll buy, and definitely the last car from Big Star dealers. 5 hours to get the car bought, with lost paperwork and back and forth with the sales manager.... It's a shame because my 2012 Genesis has been excellent, which is the main reason I went with the Palisades this time...