2023 Genesis GV80 Reseñas - Propietarios Verificados

CY

Cy Y.

2023 Genesis GV80

Propietario Verificado

04/19/2025

Revisión verificada

Love the handling. But not comfortable.

I purchased the GV80 and absolutely loved the performance and the drivability. But after six months, my wife and I figured out we could not take it on long trips because the front seats were just too uncomfortable. So after six months we sold it for a vehicle that had comfort and performance.

MG

MICHAEL G.

2023 Genesis GV80

Propietario Verificado

04/17/2025

Revisión verificada

Poor quality for the money

Car is very expensive for the amount of problems it has.poor quality it seems like these vehicles have a problem with noise coming from the rear of the car and it's a problem with many of the gv 70's and gv'80's and genesis isn't willing to have a recall and

Genesis Motor America respondió el 04/18/2025 10:18 AM

Hello, thank you for providing us with that information. Our records show that your case has already been assigned to one of our case managers for assistance. Their name is Megan, and you may reach them directly at (714) 912-6866.

Genesis Consumer Affairs^mm

EK

Eric K.

2023 Genesis GV80

Propietario Verificado

04/14/2025

Revisión verificada

A Wonderful vehicle

After two years, I am still enjoying my GV80 car. It is as new as the day I got it, showing little to no wear and tear. It drives and handles well. It is still quite comfortable to be in for extended periods, which was a problem because the seats in German luxury vehicles were too small and aggravated my sciatica within 30 minutes of being in the car.

Recomendado

VF

Victor F.

2023 Genesis GV80

Propietario Verificado

04/14/2025

Revisión verificada

2023 GV80 Prestige

Have no major complaints the performance of my 2023 GV80 Prestige SUV. The only issue I have had in over 2 years of ownership is that I had to have the battery replaced - fortunately was covered under warranty. Service levels are not consistent and need improvement.

JV

James V.

2023 Genesis GV80

Propietario Verificado

04/13/2025

Revisión verificada

Unreliable repairs to the car

We had two major issues with the car. the battery would die and the dealership reported that I left something on when in fact nothing was on. The third time this issued occur (in the span of 3 months) the entire electrical system failed and the car could not be jump started and had to be towed to the nearest dealer. The car was in the shop for three weeks and they claimed there was a "dark wire" draining the battery. After 3 weeks, they claimed it was repaired when they changed a master fuse. No way a fuse was the problem, a fuse does not draw power, it conducts it. No one in the service department could definitely tell me they fixed the problem and that "I should start the car up daily to insure proper battery life". How does that happen when I'm in an airport garage for days at a time while traveling for business. I never know if the car will start. The second issue was a loss of air conditioning. When I took it in to have the system looked at, the service tech said that they don't need to look at the AC as they know what the problem is. My model car had a defective coil installed and they reported that they are routinely replacing the coil. If this was a common problem, why did i have to endure no AC in Florida when it should have been repaired during my maintenance stop? That repair had me without my car for two weeks because there were so many failures, that was the lead time to get the parts. I should not have to endure this with a $80K+ car that was less than 3 years old.

Genesis Motor America respondió el 04/14/2025 03:09 PM

Thank you for contacting Genesis Motor America. We are disappointed to hear about the circumstances that prompted your contact. We encourage you to contact our customer care team at (844) 340-9741 to discuss any ongoing concerns and for further support. Thank you.

Genesis Consumer Affairs^mm

JC

Joseph C.

2023 Genesis GV80

Propietario Verificado

04/13/2025

Revisión verificada

Worst car I’ve ever owned.

Started with horn issues that took 3 times to correct. Then fuel injectors all had to be replaced, and finally, the turbo failed. Each time, I was given a loaner car, but the parts had to be ordered, and most often took more than a week to get in and install. Traded car in after 20 mos and 26 K miles

Genesis Motor America respondió el 04/14/2025 02:51 PM

We are sorry to learn about the difficulties you’ve had with your vehicle and your experience. Should you need any further assistance, please don't hesitate to reach out to our Customer Care team at (844)-340-9741.

Genesis Consumer Affairs^mm

JC

Jeffry C.

2023 Genesis GV80

Propietario Verificado

04/13/2025

Revisión verificada

Hate my delersip. Love my vehicle.

I had ongoing issues with my Heads Up Display that required 3 visits to the dealership and 6 weeks without my vehicle. On one of the visits my vehiicle was returned with a heating and air conditioning issue caused by the repair to the HUD. Love the vehicle. Not happy witjh the service department.

Recomendado

JG

John G.

2023 Genesis GV80

Propietario Verificado

04/12/2025

Revisión verificada

Electronics are very unrelaible

Often the windows and door locks don't work and the horn is broken. The service managers are overworked and understaffed. You can NEVER EVER actually get someone on the telephone NO MATTER WHAT! I would not buy another Genesis unless they made a V8. The V6 is sluggish.

Genesis Motor America respondió el 04/14/2025 02:23 PM

Thank you for reaching out, as we appreciate your feedback and insight. If you require assistance in communicating with the retailer to inspect your concerns, our office will be glad to act as a liaison. We would like to encourage you to reach out to our customer care team at (844)-340-9741 for support.

Genesis Consumer Affairs^mm

MB

Michael B.

2023 Genesis GV80

Propietario Verificado

04/12/2025

Revisión verificada

A good value

I like the styling of my GV80. Great features at a great value. I’ve had a few issues but my main problem is the dealership service. The wait time to get service is as long as one month. I’ve had recurring problems they can’t fix , very frustrating.

JM

Joseph M.

2023 Genesis GV80

Propietario Verificado

04/12/2025

Revisión verificada

Loved the GV80…BUT

I loved the 2023 GV80 Prestige, in all categories. However, my 3 year concierge was about to expire and the potential higher prices due to tariffs, I traded it on a 2025 Mercendes 450, since there are know Genesis dealerships within 97 miles of Myrtle Beach SC.

Recomendado

BL

Byron L.

2023 Genesis GV80

Propietario Verificado

04/12/2025

Revisión verificada

Good so far, room to improve

Beautiful vehicle, plenty of features, needs some quality control with some specs of the vehicle. Love the looks, design and features, Genesis should continue to refine this product and their others to be at the standard of luxury competitors. Solid vehicle to date

Recomendado

JS

Joseph S.

2023 Genesis GV80

Propietario Verificado

04/08/2025

Revisión verificada

Two great years with my GV80

Just hit two years and 21k miles on my GV80. Still loving the drive! Will consider trading it on a new GV80 a year from now unless there is a significant price increase due to tariffs. Would like to see the same option availability on the 4 cyl model as the 6 cyl (wheels, upgrade interior, etc.)

Recomendado

DW

Dennis W.

2023 Genesis GV80

Propietario Verificado

04/05/2025

Revisión verificada

Great car, terrible dealer experience, poor MPG

A really beautiful car. Exceptionally well made. So comfortable in all ways. The dealer experience was the worst I have ever had in all my decades of buying a car. Handling is mushy. MPG is poor. Outstanding acceleration and power delivery. Beautiful interior.

KY

Keith Y.

2023 Genesis GV80

Propietario Verificado

04/05/2025

Revisión verificada

Beautiful car. Horrible seats.

Very nice car. Seats EXTREMELY UNCOMFORTABLE. Almost traded it in because of seats. A drive an hour each way to work and I’m in discomfort every day. How do you make such a beautiful car and miss on the seats. Also the entertainment system is so so. Does weird stuff every so often and now my phone can be used through the car speakers. It just stopped working. Dealer says there is some issue with the iPhone and hopes they fix it soon. It’s been over 3 months and I have to hold my phone in my hand to make and receive calls. Unacceptable.

Genesis Motor America respondió el 04/07/2025 11:36 AM

Thank you for contacting Genesis Motor America. We are disappointed to hear about the circumstances that prompted your contact. We encourage you to contact our customer care team at (844) 340-9741 to discuss any ongoing concerns and for further support. Thank you.

Genesis Consumer Affairs^mm

MM

Michael M.

2023 Genesis GV80

Propietario Verificado

04/05/2025

Revisión verificada

Great vehicle if not for reliability issue

Great styling, great comfort, would be good value except for reliability. Vehicle will periodically not accelerate beyond 10 mph even with accelerator pressed to the floor. Dealership service technicians cannot find a problem. I will not drive this vehicle it is dangerous. I would like to obtain a salvage title on the vehicle and junk it because it is not safe for anyone to drive. Bought it new out the door for over $91,000, one of the biggest mistakes I ever made. The car is a model year 2023 and I have 30,000 miles on it. I'm currently driving my 2008 Honda I bought new for one of my kids in college years ago, it has 314,000 plus miles and counting with very little issues over the years.

Genesis Motor America respondió el 04/07/2025 10:36 AM

Hello, thank you for providing us with this information. Our records show that your case has already been assigned to one of our case managers for assistance. Their name is Brianna, and you may reach them directly at (714) 584-3247.

Genesis Consumer Affairs^mm

SD

STEPHEN D.

2023 Genesis GV80

Propietario Verificado

04/04/2025

Revisión verificada

Great vehicle, terrible service

I love my GV80. Outstanding performance and value for the price. Superior fit and finish. Due to some strategy that Genesis will not share with their customers they have cancelled their dealers in my market and nearby markets. I have to drive 150 plus miles to get the “free” oil changes and service they touted when they sold me the vehicle. Service is as important as the price,quality and features.

Recomendado

MG

Micheal G.

2023 Genesis GV80

Propietario Verificado

04/04/2025

Revisión verificada

This isn't my first Genesis

As much as I hate to say it, my 2010 Genesis was a much better car. I had high hopes for my 2023 GV80 and for $85,000.00, I expected a better vehicle. Imagine a vehicle where the children in the rear control heating and air. Imagine a lot of things, the Genesis GV80 is not it. They put a lot of nice features in the car, however they didn't check to see if they work properly. They did not, in my opinion, train their dealerships properly in how to repair or handle problems with vehicles. I am very disappointed in my purchase and unless I want to walk away from $30,000.00+/- I am stuck with it.

Genesis Motor America respondió el 04/04/2025 07:43 AM

Thank you for reaching out as we appreciate your feedback and insight. If you require assistance in communicating with the retailer to inspect your concerns, our office will be glad to act as a liaison. We would like to encourage you to reach out to our customer care team at (844)-340-9741 for support. Thank you.

GJ

Geraldine J.

2023 Genesis GV80

Propietario Verificado

03/12/2025

Revisión verificada

A Joy to Drive

This was the first time I got in a car and didn't want to get out. I try to find places to go just to drive around. Now that I have moved to a new state I take the long way home just to enjoy my ride more. It was the best choice I made when I bought it.

Recomendado

GP

GEORGE P.

2023 Genesis GV80

Propietario Verificado

03/10/2025

Revisión verificada

Solid mid luxury vehicle with elegant design and aesthetics .

Purchased vehicle based on safety and aesthetics. Quality of interior is superior to competitors in same vehicle class. Reliability is very good and quality of ride is competitive. Depreciation (45% w/17,700 miles) of the vehicle is higher than competitors in same class which is a deterrent for future purchases.

SR

Sherry R.

2023 Genesis GV80

Propietario Verificado

01/17/2025

Revisión verificada