Thank you, Annie, for taking the time to share your concerns with us regarding your Genesis 2023 GV70. We are disappointed to hear about the circumstances that prompted your contact. We encourage you to visit your local authorized Genesis Retailer for further inspection and assistance.Please reach out to our Genesis Customer Care team at (844)-340-9741 if you require additional support in communicating with the retailer, our office will be glad to act as a liaison. Thank you. ^cc

Hello Donna,  We’re so sorry to hear about your experience with one of our dealerships. Although each Hyundai dealer is independently owned, we still hold them to the highest standards. We'll share your feedback with their management team. If you require assistance in communicating with the retailer, our office will be glad to act as a liaison. We would like to encourage you to reach out to our customer care team at (844)-340-9741 for support and assistance if needed. Thank you.Thank You ^cc