Thank you for reaching out, as we appreciate your feedback and insight. If you require assistance in communicating with the retailer to inspect your concerns, our office will be glad to act as a liaison. We would like to encourage you to reach out to our customer care team at (844)-340-9741 for support.

Genesis Consumer Affairs^mm

Thank you for reaching out as we appreciate your feedback and insight.  If you require assistance in communicating with the retailer to inspect your concerns, our office will be glad to act as a liaison. We would like to encourage you to reach out to our customer care team at (844)-340-9741 for support.

Hello Mrs. Pickett, we appreciate you bringing this to our attention but are disappointed to hear about this troubling situation. We would like to take this opportunity to investigate this further and collaborate with you and the retailer to assist to ensure your concerns are being addressed properly. A National representative will be reaching out to assist within 1 – 2 business days. Thank you.  

Hello Sandra, thank you for reaching out to us. We are thrilled to receive your compliments regarding the aesthetics of the vehicle, but disappointed to hear about your vehicle performance concerns. We would love to collect more details about your experience and will have a specialist contact you today. Thank you.