
Thank you for reaching out, Heath. We are disappointed to hear about the circumstances that prompted your contact. Safety is our top priority. We would like the opportunity to investigate/examine this further. We have escalated your concerns to a Case Manager regarding your Genesis G70 for further assistance. Please allow approximately 2 to 3 business days for contact. Thank you. ^cc
Thank you for reaching out, Mark. We appreciate your feedback and insight regarding your Genesis G70 . We are very sorry to hear about your experience. If you require assistance in communicating with the retailer, our office will be glad to act as a liaison. We would like to encourage you to reach out to our Genesis Customer Care team at (844)-340-9741 for support and assistance if needed. Thank you. ^cc