I love that the phone is ALWAYS answered fast I can get my car in for service quickly. The entire sta
ff is professional, helpful, and kind. We bring all 4 of our cars to Northwestern for routine oil changes, tire rotation, new tires, brakes, etc. The service has always been exceptional. Love supporting a small business. Northwestern goes above and beyond. Highly recommend.
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I can not say it enough. This is the most honest shop I have ever seen. They have saved me so much mo
ney on service and parts. They honor their warranties. This past week they even replaced the covered parts with OEM because they found the replacement one has not lived up to their standards. They didn't even charge me for the price difference. That is service and professional work. Thank you to everyone at the shop.
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Had a difficult job for them to take care and they took the time to do it right and knocked it out of
the park. The technician even came in on his day off to complete the job.
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I had to wait for my vehicle. They got me in and out promptly. The staff was very friendly and accomm
odating while I waited. I will definitely be back.
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