I just came in for an oil change and tire rotation. As usual the service was affordable, amazing, and
done in a timely fashion, as I was able to wait. Doug and his team are top notch for whatever may be going on with your vehicle.
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Your customer service is excellent and if there was another word to surpass excellent. I would use it
I didn't know if I would be seen immediately, or be taken care of. But it happened.
The staff are fr
iendly, respectful and very attentive. My few minutes of waiting was very interactive and pleasant.
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Came back from Bean Town dash board lite went on called Chi problem solved discount applied. Pleasant
, Profession, Perfect! What more needs to be said.
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I love that the phone is ALWAYS answered fast I can get my car in for service quickly. The entire sta
ff is professional, helpful, and kind. We bring all 4 of our cars to Northwestern for routine oil changes, tire rotation, new tires, brakes, etc. The service has always been exceptional. Love supporting a small business. Northwestern goes above and beyond. Highly recommend.
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Honest Mechanics are usually rare; the team at Konso kept me informed, asked questions prior to repai
rs, and made it work! The Lady & Gentlemen are all professional and polite!
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I can not say it enough. This is the most honest shop I have ever seen. They have saved me so much mo
ney on service and parts. They honor their warranties. This past week they even replaced the covered parts with OEM because they found the replacement one has not lived up to their standards. They didn't even charge me for the price difference. That is service and professional work. Thank you to everyone at the shop.
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We came from out of town, 3.5 hours, for the weekend and pulled in with a flat!! Called and the nice
lady said, "bring it on over, we'll take care of you." My husband took it over and it was fixed in a jiffy. They wouldn't even let him pay, said, "you've had a hard enough day." Great, hometown feel. Excellent experience.
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