I was in town visiting my daughter and discovered the back door lock now working on her 10 year old c
ar. I called on Friday morning and dropped the car off at noon. By 5pm they had the part ordered, delivered and installed! My daughter picked it up and was back in business. Incredible service and very attentive. Could not recommend enough.
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We have been using Patterson's for all of our family's vehicles for 35 years and have never had a bad
experience.They are courteous, honest and do excellent work.
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Stranded 2 hours from home in late afternoon and my car barely made it to the shop. The owner tried
immediately to locate the problem and get me on my way. However, the part needed was unavailable and it would require time to install. I can not say enough nice things about James. He was wonderful in every way and the cost was fair as well. I had never seen James before but he treated me as if I was his mother with the kindness he showed me. Thanks for a wonderful job.
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Adding this option of scheduling via an app and adding the communication is a big help in improving t
he customer experience. I was able to leave and get my car after hours making it much easier to coordinate our drop off and pickup.
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I was traveling north from the cities on Hwy 169, and hearing noises from the tire area. Called and
they made time to look for the problem. Noise was because brakes were metal to metal, rotors were scored, so they replaced the front disc brakes and rotors, and I was on the road again within 1 hour! Exceptional, courteous, and efficient service. My lucky day!
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Brandon and his team at Northern Kustomz are fast and friendly to deal with. My husband and I are ver
y busy and Brandon gets us in very quickly and does a fantastic job! 5 STARS!!!! Thank You!
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