Full trust & recommend. Fully explains &patiently answers any questions I have in a way I can understand fully
Explains & answers all questions thoroughly to make sure I understand before they do anything. That
built instant trust & comfort. highly recommend.
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I needed to get the snow tires off of my car, but we are social distancing due to my son's immunocomp
romised condition. Tom and Chris have a whole system setup so you can drop off your vehicle, pick it up, and pay over the phone. Plus they have their mechanics taking precautions and they disinfect your car when they are done. I've been going to them for years and they always do a great job.
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I’ve had nothing but solid experiences with the service department at Joe’s Pre-Owned Cars. The guys
there consistently take care of my vehicle, whether it’s a routine oil change or something more involved.
What stands out most is how they treat you—friendly, straightforward, and honest. They don’t talk over your head or try to sell you something you don’t need. They take the time to explain what’s going on with your car so you actually understand it.
One thing I really respect: if something falls under my warranty and they can’t handle it, they don’t try to work around it—they point me in the right direction and send me to the dealership. That kind of honesty is hard to find.
If you want a place that’s reliable and actually has your best interest in mind, their service department is worth it.
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Seriously the best customer experience I've had in a long time. I've never had someone go out of my w
ay like Rob does! And always service with a smile. Customer waiting area is super clean and comfortable. And Rob's dogs are just the best. 10 out of 10 would recommend!
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