Traded in a ‘19 G70 for a ‘22 G70 with 22 miles. Immediately noticed it had a chip on the back seam of the hood. It has taken 2 wks now trying to get a resolution for fixing it. Genesis tells me there is a paint warranty, however someone at the dealership thought it was a good idea to put touch up paint on it, like I wouldn’t look at it. DO NOT BUY A CAR FROM THEM, this has been an absolute headache. I am now footing the $500 bill for the body shop and hoping to get a check to re-coup my expense. ( They did put that in writing) Why they didn’t just send it to their own body shop for paint warranty is beyond me. I will never take any car back to Genesis of Lafayette for a repair, nor would I ever buy anything from a Rohrman owned dealership ever again.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
Atención
Usamos cookies para personalizar contenido, habilitar cierta funcionalidad y rastrear análisis del sitio con fines de marketing. Usted consiente nuestras cookies si continúa utilizando este sitio web.