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Genesis Of Lafayette

Puntuación Promedio
Calificación general 4.1/5Calificación general 4.1/5Calificación general 4.1/5Calificación general 4.1/5Calificación general 4.1/5
4.1
(9 Reseñas)
14
Escribir una Reseña

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas

ReScore
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
Reseña Original
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
1
Total de ReScores
5.0
Promedio de ReScores
14
Puntuación Neta de Promotores ®

Detalles del Negocio

Contacto
(765) 448-1502
Horarios de Negocio No Proveídos

Horario del Negocio

* No Se Proporcionó Zona Horaria
304 Sagamore Parkway North Lafayette, IN 47905
Reseñas de Departamento de ventas'
Calificación general 4.1/5Calificación general 4.1/5Calificación general 4.1/5Calificación general 4.1/5Calificación general 4.1/5
4.1
(9 Reseñas)

KB
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Kimberly B.
Mill Creek, IN
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/22/2021
cliente verificadoCliente Verificado
10
Categoría: Sales
Buying the GV70 very smooth deal
Went to the dealership to look at a different vehicle and ended up test driving the GV70 but we had to wait till a black one came in put money down to hold it. It took longer than expected to come in but was worth the wait. Still figuring everything about the GV70 but so far it’s not been a disappointment ⭐️

JS
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Jenn S.
Frankfort, IN
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
11/10/2021
0
Categoría: Sales
Horrible new car experience
Traded in a ‘19 G70 for a ‘22 G70 with 22 miles. Immediately noticed it had a chip on the back seam of the hood. It has taken 2 wks now trying to get a resolution for fixing it. Genesis tells me there is a paint warranty, however someone at the dealership thought it was a good idea to put touch up paint on it, like I wouldn’t look at it. DO NOT BUY A CAR FROM THEM, this has been an absolute headache. I am now footing the $500 bill for the body shop and hoping to get a check to re-coup my expense. ( They did put that in writing) Why they didn’t just send it to their own body shop for paint warranty is beyond me. I will never take any car back to Genesis of Lafayette for a repair, nor would I ever buy anything from a Rohrman owned dealership ever again.

JS
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Jenn S.
Frankfort, IN
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
11/10/2021
0
Categoría: Sales
Horrible new car experience
Traded in a ‘19 G70 for a ‘22 G70 with 22 miles. Immediately noticed it had a chip on the back seam of the hood. It has taken 2 wks now trying to get a resolution for fixing it. Genesis tells me there is a paint warranty, however someone at the dealership thought it was a good idea to put touch up paint on it, like I wouldn’t look at it. DO NOT BUY A CAR FROM THEM, this has been an absolute headache. I am now footing the $500 bill for the body shop and hoping to get a check to re-coup my expense. ( They did put that in writing) Why they didn’t just send it to their own body shop for paint warranty is beyond me. I will never take any car back to Genesis of Lafayette for a repair, nor would I ever buy anything from a Rohrman owned dealership ever again.

SK
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Sidney K.
Crown Point, IN
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/31/2021
cliente verificadoCliente Verificado
10
Categoría: Sales
Great experience!
Loretta was knowledgeable, thorough, & friendly.
She took time with us & explained everything so well.
We love our new Genesis!

KM
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Keith M.
Dyer, IN
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/26/2021
cliente verificadoCliente Verificado
10
Categoría: Sales
Quick and seamless to say the least. The best car buying experience of my life at 49!!
Quick and seamless

BP
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Bryant P.
Williamsport, IN
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/15/2021
cliente verificadoCliente Verificado
Categoría: Sales
Recomendado

Reseña Original
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
09/15/2021
10
Categoría: Sales
Great staff
Great customer service! They knew I was in a time crunch and made the purchasing process as quick and painless as possible. They were willing to work with me and my budget. Inventory was lacking, but that’s an issue impacting all dealerships and out of their control. Happy to be a part of the Genesis family and look forward to doing more business with Genesis of Lafayette.
HOLLI L. de Genesis Of Lafayette respondió el 09/15/2021 01:25 PM

Bryant, 

I first want to say THANK YOU for choosing us for the purchase of your new Genesis! I want to personally apologize for the issues you had during your delivery process. We want to ensure that you are completely satisfied and appreciate your patience and understanding as we work to address all your specific issues. Thank you again for choosing us. We look forward to our long term relationship.

Holli Lybrook
Merchandising Manager 
765-701-6028 Ext: 5004

LH
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Larry H.
Olive Branch, MS
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/29/2021
cliente verificadoCliente Verificado
Categoría: Sales
Knowledgeable, customer service,
DJ Campbell went above and beyond to make us comfortable when making the purchase.
Recomendado

AV
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Amy V.
Battle Ground, IN
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/20/2021
cliente verificadoCliente Verificado
Categoría: Sales
Great Experience!
I absolutely love my new Genesis!
Recomendado

WB
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Wayne B.
Lafayette, IN
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/01/2021
cliente verificadoCliente Verificado
Categoría: Sales
GV80
Overall, I was surprised at how they treated me. This dealership can be rather difficult to deal with (my grandson had a rather bad experience with them), but they treated me well.
Recomendado

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