WS

WALKER SEVIER

Calificación General
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(84 reviews)
0

Cliente verificado
Portland, IN
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/25/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Good
All went good!
Recomendado
NICOLE N T., warranty administrator de Greg Hubler Hyundai respondió el 09/25/2018 12:27 PM

Thank you for the great survey. We apperciate your business and look forward in working with you on all your service needs.

Nikki Temple
Service Department's Customer Relations Manager
765-289-0431 ext 243
Empleados con los que trabajó

Cliente verificado
Muncie, IN
2017 Hyundai Sonata Hyb
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
09/11/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
one complaint
Mostly the experience was great and Matt and Chuck went above and beyond to make the situation as good as it was. I have no complaint with the dealership or the quality of service that was done. My only complaint is with Walker I still do not see how you can lose a persons service contract and have no idea what you have done with it, and possibly have put it into another customers car. As of this writing I still don't have the original that I brought in but as I stated before Matt and Chuck thought out of the box and got the dealer copy and gave me while they are still trying to locate the original.
Recomendado
EDWARD S., Service Manager de Greg Hubler Hyundai respondió el 09/11/2018 05:01 AM

Thanks for the review.  We are really sorry for the incovenience. We look for ward to being able to show you excellent service on your next visit in. If there is anything else I can do for you feel free to contact me directly.

Eddie Stamps
(765)289-0431 x242

Empleados con los que trabajó

EB
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Elizabeth B.
Muncie, IN
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/04/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Customer service
The service is exceptional, quick, and reliable.
Recomendado
EDWARD S., Service Manager de Greg Hubler Hyundai respondió el 09/05/2018 04:36 AM

Thanks for the review, We appreciate your business and look forward to being able to service your vehicle for a long time to come. If you need anything else please feel free to contact me directly.

Eddie Stamps
(765)289-0431 x242

Empleados con los que trabajó

DC
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Darlene C.
Hartford City, IN
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/30/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Good place to service your car.
Easy to make an appointment. Very courteous and helpful. Waiting room is clean and comfortable. They’ll let you know when your car will be ready.
Recomendado
EDWARD S., Service Manager de Greg Hubler Hyundai respondió el 08/30/2018 05:21 PM

We appreciate your response and appreciate your business. If there is anything else we can do for you just let us know. You can reach me directly at:

Eddie Stamps
(765)289-0431 x242

Empleados con los que trabajó

Cliente verificado
New Castle, IN
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/24/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Helpful Service Department
Process was smooth and they seem to care about the customer
Recomendado
EDWARD S., Service Manager de Greg Hubler Hyundai respondió el 08/24/2018 06:02 AM

Thanks for the great review, We appreciate your business and look forward to working together in the future. If you need anything else please feel free to contact me directly.

Eddie Stamps
(765) 289-0431 x242

Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.