WALKER SEVIER

5-Stars!!! WOW Thanks for the GREAT Review

WOW 5-Stars!!!! Thanks so much we love taking care of our guests. 

Always Great to hear positive feedback thanks so much

Thanks for the GREAT feedback we always love hearing it.

Thank you for taking the time out of your business day to respond to the survey and for giving us a great review. I want to apologize for the long wait to schedule your appointment. Next month our new quick lane will be open so you wont have to make an appointment just drive in and we will be able to do your oil changes right then. If you ever need any assistance please feel free to email me or call me.

Thank you for taking the time out of your busy day to respond to the survey and for giving us a great review. Hopefully next time you come in we can earn the 5 stars. We value your time and apperciate your business. We look forward in working with you in your time of need. Thank you again and I hope you have a great day. 

Anonymous,

      Please reach out to me as this service visit is well below the standard we are capable of and expect from our team. I would really like to have the opportunity to correct this situation and earn your trust in our business back, I have listed my cell phone number below. If you contact me I will make this right. Thank you for your honest feedback, hope to talk to you soon.

Sincerely,

Dylan Stillman
Greg Hubler Automotive
765-318-9929 (Cell)

Charles,
         I truly apologize for your last service visit and am committed to making sure your next visit is at the level of service that we expect to provide for all of our guest. Communication is key and I have spoken with the team member involved to ensure going forward we are clear on our process as we have multiple opportunities and tools to communicate with our guest efficiently. We have also ramped up our process with our technicians concerning leaving our guest's vehicles in the same condition or better than when they arrived. Charles if you are willing to give us another opportunity to take care of your service needs I would like to send you a free oil change service for your next visit in hopes that our service department will earn your trust and business moving forward. Justin our Service Manager and myself will be giving you a call today 9/3/2020 to confirm. Charles, again I apologize for the last visit and genuinely appreciate the feedback.

Sincerely,
Dylan Stillman

Fixed Operations Director

Thank you so much for your business and for taking the time to fill out the survey and for giving us a grear score. We value your time. If you ever need anything please give us a call and we will be happy to assist you in any way we can.

Thanks for taking the time to fill out the survey. We look forward to showing you not only good service but a great service experience on every visit in with us.

Thanks,

Thanks so much for the great review. We love the new place as well. We still have a new Hyundai building being built, so stay tuned for that.  If there is anything else we can do for you just give us a call.

Thank you,

Thanks for taking the time to complete the survey we value your opinion. If there is anything else we can do for you please let us know.

Thanks,

 Thank you very much for taking the time to fill out the survey. We appreciate your feedback and if there is anything else we can do for you, don't hesitate to give us a call.

Thank you

Thanks for the great review, we appreciate you taking time out of your day to let us know how you are doing. If there is anything else we can do for you please dont hesitate to ask.

Thanks,

 
 
Thanks for taking the time to fill out the survey. We appreciate you taking the time to let us know how we are doing. We will try our best to EARN that 5 star review on your next visit in with us. The only score we consider passing is a perfect 5 star and we strive to get that on every visit.

Thanks for taking the time to complete the survey. We appreciate your feedback. Especially as we get settled into the new building. If there is anything else we can do for you just give us a call.

Thanks,

Eddie Stamps
Service Manager
(765)289-0431

Thanks for the great review. We appreciate your feedback. If there is anything else we can do for you just let us know.

Thanks,

Eddie Stamps
Service Manager
(765)289-0431×240

Thank you for taking the time to complete the survey. We wont know how we are doing without it. If there is anything else we can do for you please dont hesistate to give us a call.

Thanks,

Eddie Stamps
Service Manager
(765)289-0431 x240