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Travis Wilson

Service Advisor
Travis is a well-known Service Advisor, having been with us since 2017! He has built many great relationships over the years and will treat every customer like you're part of the family. Make sure to ask Travis about his days driving a 1982 Dodge Aries!
Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(702 reviews)
83

TG
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TRAVIS G.
Marysville, WA
2021 KONA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/05/2022
cliente verificadoCliente Verificado
10
Categoría: Service
Fast and friendly
Took a long time to get in but once I was it was a great experience as always.
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 08/08/2022 08:33 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

CA
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CHRISTOPHER A.
Snohomish, WA
2020 PALISADE
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/07/2022
cliente verificadoCliente Verificado
10
Categoría: Service
2020 Palisade
The service staff at Lee Johnson Hyundai provided excellent service. They worked me into a early appointment time and also competed a recall on the vehicle, while it was in for a regular service.
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 06/10/2022 03:33 PM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Cliente verificado
Snohomish, WA
Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5
04/16/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
4
Categoría: Service
Oil change
Communication did communicate how long it was expected to take
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 04/18/2022 11:44 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

As Service Manager of the HYUNDAI OF EVERETT store, I am sorry to hear that you found our service department to be unsatisfactory.

Please feel free to reach out to me directly at the following email address: cliff@hyundaiofeverett.com. My phone number is 206-258-9100 if you prefer a phone conversation.


Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

 

Empleados con los que trabajó

EZ
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Eduardo Z.
Everett, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/29/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Great service, as usual
I've been dealing with these guys for the past 22 years, very good service
ERIC M R. de Lee Johnson Hyundai of Everett respondió el 03/30/2022 05:56 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

KS
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Kimberley S.
Sedro Woolley, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/26/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
First Class Service Experience
Super shout out to Cliff and his service team! We're so thankful for your help in getting the engine repaired for our Daughter 's car. You exceeded any expectations and took excellent care of us!
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 03/27/2022 09:45 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

 

Empleados con los que trabajó

Cliente verificado
Lynnwood, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/13/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Excellent
Service personnel were professional, personable and informative. Scheduling, check-in and check-out were simple. Concerns were addressed.
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 03/14/2022 12:49 PM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

 

Empleados con los que trabajó

Cliente verificado
Arlington, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/16/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
Outstanding dealership
Our family has been coming to this location for 10+ years now and 3 cars later still outstanding service. Easy to schedule a service and not to long of a wait.
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 02/16/2022 02:13 PM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

 

Empleados con los que trabajó

RT
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Robert T.
Everett, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/06/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Best Service
The service center has always been good to me. They find the best coupons for my service and have them ready for me at check out. I asked them to have the detail service clean my windows and they did it without charging me. My car is always clean when they return it to me. I appreciate that they go above and beyond to help me with my questions and service needs.
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 02/07/2022 04:20 PM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

JH
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Jonathan H.
Mill Creek, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/04/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Oil Change
I'll make this so easy for you. Make an appointment with Travis Wilson, he's over booked for a reason!
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 02/07/2022 04:21 PM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

RG
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Roberta G.
Arlington, WA
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
02/02/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
9
Categoría: Service
Maintenance
Took my 2012 Veloster in for regular maintenance and change my fuel sensor. On the way there the blower went out on the heater. Was cold getter there. ?
They fixed that to. Did a excellent job.
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 02/03/2022 07:16 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

As Service Manager of the HYUNDAI OF EVERETT store, I am sorry to hear that you found our service department to be unsatisfactory.

Please feel free to reach out to me directly at the following email address: cliff@hyundaiofeverett.com. My phone number is 206-258-9100 if you prefer a phone conversation.


Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Cliente verificado
Everett, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/31/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
Consistent excellent service
I have had my 2018 Tucson serviced here several times. The process is so easy! The service staff are always very friendly, communicative, and efficient. Definitely recommend them for your Hyundai service needs.
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 01/31/2022 01:02 PM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

DG
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Donna G.
Sun City
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/27/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
10 ?
We brought the car in for service, we greeted right away. The service took only 45 minutes, the facility was clean.
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 12/27/2021 08:47 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

 

 

Empleados con los que trabajó

Cliente verificado
Lynden, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/17/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
Almost perfect
I received free dealer maintenance along with the purchase of my vehicle. I think everyone is nice to work with however I don’t know if it’s worth the 3+ hours round trip drive just to get free maintenance. My local car care service always washed my car before I picked it up.
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 12/20/2021 07:23 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

NJ
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Nunke J.
Seattle, WA
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
12/01/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
9
Categoría: Service
Almost complete
Just minor issue with the reset of warning light.
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 12/01/2021 12:42 PM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 12/01/2021 12:43 PM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 12/01/2021 12:43 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

As Service Manager of the HYUNDAI OF EVERETT store, I am sorry to hear that you found our service department to be unsatisfactory.

Please feel free to reach out to me directly at the following email address: cliff@hyundaiofeverett.com. My phone number is 206-258-9100 if you prefer a phone conversation.


Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 12/01/2021 12:44 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

As Service Manager of the HYUNDAI OF EVERETT store, I am sorry to hear that you found our service department to be unsatisfactory.

Please feel free to reach out to me directly at the following email address: cliff@hyundaiofeverett.com. My phone number is 206-258-9100 if you prefer a phone conversation.


Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

RE
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Renee E.
Everett, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/28/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
8
Categoría: Service
Ignition replacement
Other than having to wait over two weeks for a repair appointment everything went flawlessly. Travis, the repair technician was very nice and informative. The end price was the same as the estimate given when scheduling the appointment for repair.
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 11/29/2021 06:57 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

JP
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James P.
Seattle, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/20/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Fast and friendly
Fast and friendly and ordered parts for my recall.
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 11/22/2021 07:11 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Cliente verificado
Everett, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/18/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Very good
Thank you
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 11/19/2021 06:56 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Cliente verificado
Marysville, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/05/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Great Service Experience
Great car and great service. My 2017 Tucson has been the most problem free car that I have ever owned.
ERIC M R. de Lee Johnson Hyundai of Everett respondió el 11/06/2021 11:22 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Cliente verificado
Seattle, WA
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/05/2021
cliente verificadoCliente Verificado
6
Categoría: Service
Customer service
Thanks for calling me Randy.
Empleados con los que trabajó

Cliente verificado
Seattle, WA
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/05/2021
cliente verificadoCliente Verificado
6
Categoría: Service
Customer service
Thanks for calling me Randy.

Reseña Original
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
11/04/2021
Tipo de Servicio: Maintenance
3
Categoría: Service
xxx
xxx
RANDY J., General Manager de Lee Johnson Hyundai of Everett respondió el 11/05/2021 01:02 PM

Thank you for taking the time to talk with me today Gerald!  I always appreciate the opportunity to resolve any of our customer concerns and am grateful for being able to do so with you as well!  Have a great day!

Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.