Travis Wilson

Service Advisor

Lee Johnson Hyundai of Everett

Travis is a well-known Service Advisor, having been with us since 2017! He has built many great relationships over the years and will treat every customer like you're part of the family. Make sure to ask Travis about his days driving a 1982 Dodge Aries!

Calificación General

4.8

(702 reviews)

83

Reseñas de Travis Wilson

Cliente verificado

Sultan, WA

2022 Hyundai Tucson

11/03/2021

Tipo de Servicio: Repair

Cliente Verificado

10

Categoría: Service

Trust

I always get the best service possible at Hyundai Of Everett!

ERIC M R. de Lee Johnson Hyundai of Everett respondió el 11/03/2021 06:17 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

Cliente verificado

Arlington, WA

2017 Hyundai Elantra

11/01/2021

Tipo de Servicio: Repair

Cliente Verificado

10

Categoría: Service

Awesome customer service

Lee Johnson Hyundai is the best! I’ve always had amazing service from time of purchase to services.

ERIC M R. de Lee Johnson Hyundai of Everett respondió el 11/04/2021 12:10 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

CE

Carolyn E.

Marysville, WA

2009 Hyundai Sonata

10/27/2021

Tipo de Servicio: Maintenance

Cliente Verificado

10

Categoría: Service

Personalized Service by Honest and Genuine People

From sales to service these folks consistently deliver 5 star experiences.

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 10/27/2021 07:28 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 10/27/2021 08:37 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

Cliente verificado

Everett, WA

2020 Hyundai Elantra

ReScore Reseña™

10/19/2021

Cliente Verificado

10

Categoría: Service

Good service

Plenty of advance notice
On time appointments
Good job overall

Empleados con los que trabajó

Service Advisor

SS

Stephen S.

Everett, WA

2005 Hyundai Elantra

10/17/2021

Tipo de Servicio: Maintenance

Cliente Verificado

10

Categoría: Service

Service

Outstanding service team. They've kept my Elantra running dependably for many many years. Professional, helpful, friendly, and knowledgeable. Will continue to bring my car to them for maintenance I can count on.

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 10/18/2021 10:00 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

Cliente verificado

Everett, WA

2020 Hyundai Elantra

ReScore Reseña™

10/19/2021

Cliente Verificado

10

Categoría: Service

Good service

Plenty of advance notice
On time appointments
Good job overall

Reseña Original

10/15/2021

Tipo de Servicio: Repair

5

Categoría: Service

Everything ok

Price is very high for a oil change almost 150$

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 10/18/2021 09:57 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

As Service Manager of the HYUNDAI OF EVERETT store, I am sorry to hear that you found our service department to be unsatisfactory.

Please feel free to reach out to me directly at the following email address: cliff@hyundaiofeverett.com. My phone number is 206-258-9100 if you prefer a phone conversation.

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 10/19/2021 01:57 PM

Thank you

Empleados con los que trabajó

Service Advisor

SB

Sharon B.

Everett, WA

2020 Hyundai Sonata

10/15/2021

Tipo de Servicio: Repair

Cliente Verificado

10

Categoría: Service

Service Dept

This is the best dealership service department I have ever delt with. They are extremely knowledgeable, helpful, friendly and I didn’t feel like anything was being pushed that my car didn’t need! This is definitely my dealership of choice!

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 10/15/2021 12:03 PM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

SL

Siravuth L.

Lynnwood, WA

2020 Hyundai Santa Fe

ReScore Reseña™

10/05/2021

Cliente Verificado

0

Categoría: Service

Tried to fix but failed again

Two huge missteps- got a call from a manager after last review. Sent me a gift certificate for a free service with a kite realizing I have 3 free years of maintenance on a 3 year lease. I mean you failed twice before snd you way to fix it I’d give me something I will never be able to use. Those dealership not only lost my maintenance business, I’ll be going to Doug’s in Lynnwood when I purchase my next Hyundai. Worst customer service fails I’ve seen in years. A simple apology would have been better than a fix no one can or will use. I would jut trust them with my lawn mower at this point snd I don’t have a yard.

Empleados con los que trabajó

Service Advisor

AK

Aleksandr K.

Everett, WA

2012 Hyundai Elantra

10/04/2021

Tipo de Servicio: Repair

Cliente Verificado

10

Categoría: Service

Code P0711

Nice job, quick and professional. They replaced the faulty transmission fluid temperature sensor, harness, and gasket with fluid for free, because my 2012 Hyundai Elantra is under warranty. Thank you, Travis Wilson.

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 10/04/2021 12:31 PM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

SL

Siravuth L.

Lynnwood, WA

2020 Hyundai Santa Fe

ReScore Reseña™

10/05/2021

Cliente Verificado

0

Categoría: Service

Tried to fix but failed again

Two huge missteps- got a call from a manager after last review. Sent me a gift certificate for a free service with a kite realizing I have 3 free years of maintenance on a 3 year lease. I mean you failed twice before snd you way to fix it I’d give me something I will never be able to use. Those dealership not only lost my maintenance business, I’ll be going to Doug’s in Lynnwood when I purchase my next Hyundai. Worst customer service fails I’ve seen in years. A simple apology would have been better than a fix no one can or will use. I would jut trust them with my lawn mower at this point snd I don’t have a yard.

Reseña Original

09/20/2021

Tipo de Servicio: Repair

2

Categoría: Service

Horrible service

Twice my car has been returned with warning lights still on, both times I spoke to service advisors and never got it completed. Waste of time. This is a pattern won’t be going back again. Will find another dealership.

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 09/20/2021 02:21 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

As Service Manager of the HYUNDAI OF EVERETT store, I am sorry to hear that you found our service department to be unsatisfactory.

Please feel free to reach out to me directly at the following email address: cliff@hyundaiofeverett.com. My phone number is 206-258-9100 if you prefer a phone conversation.

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

DW

Deborah W.

Camano Island, WA

2020 Hyundai Tucson

09/10/2021

Tipo de Servicio: Repair

Cliente Verificado

10

Categoría: Service

Great!

Customer service is always top-notch.

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 09/10/2021 02:52 PM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

Cliente verificado

Edmonds, WA

2013 Hyundai Sonata

08/27/2021

Tipo de Servicio: Maintenance

Cliente Verificado

8

Categoría: Service

Routine Service

Quick, quality service. Staff was friendly and polite. Summary printout is good but some of the terms used had no meaning to me.

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 08/27/2021 01:17 PM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

Cliente verificado

Everett, WA

2018 Hyundai Tucson

08/19/2021

Tipo de Servicio: Maintenance

Cliente Verificado

10

Categoría: Service

HYUNDAI

THANK YOU

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 08/20/2021 07:50 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 08/20/2021 07:50 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

Cliente verificado

Bothell, WA

2016 Hyundai Tucson

08/12/2021

Tipo de Servicio: Maintenance

Cliente Verificado

10

Categoría: Service

Awesome service

I love going for service here because everyone is kind and friendly and they always treat you like you matter and care.

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 08/12/2021 04:11 PM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

CE

Carolyn E.

Marysville, WA

2020 Hyundai Santa Fe

07/28/2021

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Personalized Service by Honest and Genuine People

Lee Johnson Hyundai of Everett has assisted with all of our family's car needs since 2009 and has consistently impressed us over the years with their exceptional products and service. When our children were ready to buy their first car, Lee Johnson staff worked with them to find the best fit for their budget and needs. When my husband had serious health issues the service department accommodated our disruptive scheduling graciously. We feel like we're part of the Lee Johnson Hyundai family when we walk in the door and always walk out smiling.

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 07/28/2021 09:01 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

Cliente verificado

Marysville, WA

2015 Hyundai Tucson

07/15/2021

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Helpful

Helpful and informative
Got my car back fast

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 07/16/2021 07:00 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

KH

Kurt H.

Edmonds, WA

2011 Hyundai Sonata

07/02/2021

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Engine replacement

Job well done

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 07/06/2021 07:30 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

CA

Clifford A.

Everett, WA

2020 Hyundai Palisade

06/20/2021

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Great customer service. Efficient and of great quality.

Customer needs are addressed quickly and with care.

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 06/21/2021 06:59 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

BC

Brian C.

Kenmore, WA

2011 Hyundai Equus

05/27/2021

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Oil change

Fast and great job

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 05/27/2021 09:29 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

JP

John P.

Mill Creek, WA

2019 Hyundai Tucson

05/06/2021

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great service

Fast and friendly. Get my oil changed there and each time is very fast. Other dealerships are busy, I understand that it can take time: but each time I go to Lee Johnson my car is done faster than predicted. No problems so far

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 05/10/2021 07:31 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

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