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Travis Wilson

Service Advisor
Travis is a well-known Service Advisor, having been with us since 2017! He has built many great relationships over the years and will treat every customer like you're part of the family. Make sure to ask Travis about his days driving a 1982 Dodge Aries!
Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(702 reviews)
83

DL
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Danilo L.
Everett, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/17/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great service department
As like in my previous experience with this dealership - their service department is outstanding. Very friendly and professional service, maintenance and repairs always done on time. Thanks Hyundai of Everett! Dan Loyola.
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 07/18/2019 08:33 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Cliente verificado
Edmonds, WA
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/17/2019
cliente verificadoCliente Verificado
Categoría: Service
Customer service
I said it in my last review that customer service has always been strong. And I will say that is the same. Hyundai of Everett is clearly there for their customers and wants the situations resolved. I truly appreciate that. Travis has always been extremely helpful when we are in, and this time was no different. It was a mistake that got overlooked but I do not feel any different about Him or the company. I am glad that this is being resolved.
Recomendado
Empleados con los que trabajó

Cliente verificado
Edmonds, WA
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/17/2019
cliente verificadoCliente Verificado
Categoría: Service
Customer service
I said it in my last review that customer service has always been strong. And I will say that is the same. Hyundai of Everett is clearly there for their customers and wants the situations resolved. I truly appreciate that. Travis has always been extremely helpful when we are in, and this time was no different. It was a mistake that got overlooked but I do not feel any different about Him or the company. I am glad that this is being resolved.
Recomendado

Reseña Original
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
07/16/2019
Tipo de Servicio: Maintenance
Categoría: Service
I enjoy the customer service I receive most the time.
I do enjoy coming here because I feel that I am not sold parts and things I don’t need. I can come in and get what I need and get out. This last time, was just a bit off. But I will always return here.
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 07/16/2019 03:56 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

I'm sorry I have read about us falling short on last your wifes last visit by not replacing the tail light bulb for your wife. I'll be reaching out to you soon to get this corrected.

As Service Manager of the HYUNDAI OF EVERETT store, I am sorry to hear that you found our service department to be unsatisfactory.



Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100
Empleados con los que trabajó

TL
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Tammy L.
Everett, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/16/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Always nice people!
I always appreciate going to this dealership for any maintenance. The people are nice and the services are always as estimated.
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 07/16/2019 07:34 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

CB
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Carol B.
Granite Falls, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/12/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service
Great service all around I love my Kona!
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 07/15/2019 07:30 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

KR
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Kay R.
Lake Stevens, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/12/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Travis Wilson and your entire service department made a major warranty repair to my vehicle in an excellent fashion.
I can't say enough about the service I received from Lee Johnson Hyundai in Everett. This type of service only comes when the owner/management team is truly committed to customer satisfaction. You have earned my loyalty and I will certainly buy my next vehicle at a Lee Johnson dealership. Please give Travis Wilson and his maintenance team a high 5 stars from me.
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 07/12/2019 04:39 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

 

Empleados con los que trabajó

Cliente verificado
Everett, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/11/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
great job
great job
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 07/12/2019 07:58 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

LL
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Lisa L.
Everett, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/07/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
The people are wonderful, knowable and strongly focus on helping.
People were great. They got me in right away. They worked with my schedule. They found the problem and repaired it.
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 07/08/2019 07:43 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

 

Empleados con los que trabajó

SR
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Sandra R.
Everett, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/06/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Best
Very friendly and efficient.
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 07/08/2019 07:42 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

 

Empleados con los que trabajó

Cliente verificado
Lakewood, WA
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
07/06/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Deals
I was surprised by the high prices when Hyundai in Puyallup was asking $300 less for the same service. When asked, I was told there were no deals I could get that would lower the price of the service.
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 07/08/2019 07:44 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

As Service Manager of the HYUNDAI OF EVERETT store, I am sorry to hear that you found our service department to be unsatisfactory.

Please feel free to reach out to me directly at the following email address: cliff@hyundaiofeverett.com. My phone number is 206-258-9100 if you prefer a phone conversation.


Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

BT
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Buddy T.
Sedro Woolley, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/05/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great friendly employees
The service is always quick.
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 07/08/2019 07:40 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

 

Empleados con los que trabajó

PK
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Pulaparthi K.
Bothell, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/05/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Best place to get your Hyundai serviced
I'm a customer to this place from past 5 years. They never disappointed me with quality of service or pricing . In fact, I skimped on couple of occasions and visited Grease-Monkey for after-market parts. Still feeling bad for that decision . If you love your Hyundai car and want to upkeep it. This is your place. The only challenge I face is scheduling online. I didn't receive appointment confirmation emails on multiple occasions and I have to keep a reminder myself
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 07/08/2019 07:40 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

 

Empleados con los que trabajó

TR
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Tracy R.
Lynnwood, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/03/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Super reliable cars and service!
Lee Johnson Hyundai of Everett is a great customer service oriented dealership. The service department is experienced and provides complete information, answering all questions thoroughly. I highly recommend the Hyundai brand to any and all -- these cars are reliable, economical, low-maintenance, and worry-free!
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 07/03/2019 01:38 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Cliente verificado
Everett, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/03/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Oil Change
The service was fast and totally affordable.
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 07/03/2019 01:38 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

JS
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Jeffery S.
Puyallup, WA
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
07/03/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Customer
Above average
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 07/03/2019 12:08 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

CC
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Carissa C.
Seattle, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/02/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service!
Great service, helpful and friendly people. Thanks for making this as painless as possible.
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 07/02/2019 04:23 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

CO
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Carol O.
Gold Bar, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/30/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Travis
Travis made sure we were taken care of. Got a a 2019 Santa fe to rent while our tranny got replaced. I must say I like my 2016 better than the 19. Mine was more roomy. I have sent my Business partner to look in to getting herself some new transportation there.
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 07/01/2019 08:19 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

HP
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Hidee P.
Kirkland, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/28/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Fast, clean, very nice customer service
Great price for car services and such a nice staff. Clean environment, and service was fast.
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 06/29/2019 02:13 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

DB
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Deborah B.
Marysville, WA
2013 Hyundai Sonata Hyb
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/26/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Lee Johnson service
Lee Johnson has the best service we have received in a long time, clean, quick and professional staff. Thank you!
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 06/26/2019 04:25 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

DL
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Danilo L.
Everett, WA
2016 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/23/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent sales and service department
I highly recommend this dealership. Their sales and service department are ourstanding. They really care about their customers, service department is fast and friendly.
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 06/24/2019 07:45 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.