Tom Landock

Owner

Everything Euro

"Owner"

VW is Life.

Calificación General

5.0

(159 reviews)

94

Reseñas de Tom Landock

PM

Paul M.

1987 Porsche 911

09/23/2024

Cliente Verificado

10

Everything Euro saved my weekend Porsche drive in the mountains!

I was in a convoy of Porsches heading to the mountains on Thursday when my fuel pump decided to quit on me. Shout out to Nechorus Morris of TM Towing who happened to be driving by in his flatbed and stopped to offer assistance. We were in a tough spot on the side of 40 and he suggested Everything Euro could help us out. Once we got there and explained to Tom the owner that we were on our way for a weekend getaway, he was more than willing to have his techs jump on it. They diagnosed the problem, ordered the pump and had it installed in a few hours so we could get back on the road! Now that is excellent customer service!! I appreciated their willingness to help us out. Everyone at the shop was helpful and friendly and we could tell they were passionate about working on European cars. Thanks again Tom, I really appreciate that you got me out of a bind and saved my weekend. ...and the car ran flawlessly after that with very hard driving in the mountains. Thanks!!

Empleados con los que trabajó

PB

Phillip J. B.

09/13/2024

Cliente Verificado

10

C7 S6 Gets New Shoes

My C7 S6 had a set of 20-inch Staggered Rohana's in gold/bronze on it when I got it. They are a bit too gang star for me to be honest. Everything Euro sold me a square set of Niche 20-inch to put me back on Banker's row. The look and ride quality improved 100%.

Shawn C., Manager de Everything Euro respondió el 09/13/2024 09:14 AM

It's fantastic to hear that the new square set of Niche wheels has transformed your ride into something more suited to your style. We totally get that sometimes the flashy look doesn't fit everyone's vibe. We're happy to help you get back on "Banker's row" — now that's a classy upgrade! Here's to improved look and ride quality; may every drive feel as smooth as a banker’s negotiation!

Empleados con los que trabajó

JS

Jon S.

2014 Volkswagen Touareg

09/06/2024

Cliente Verificado

10

A job well done.

I took my VW Touareg in for oil and filter change and to have the car looked over for any repairs needed before my 3 yr warrantee expires. All this was done as expected. I also inquired as to when my car was due for a major service, and I was told I was good till 180,000 miles (17,000miles more) I appreciate that they're not trying to do more work than is called for.

Empleados con los que trabajó

TG

TOM G.

2010 Volkswagen Beetle

09/03/2024

Cliente Verificado

10

Major repairs

Saved me money

Empleados con los que trabajó

RM

Ryan M.

08/29/2024

Cliente Verificado

10

Everything Euro has excellently maintained my Audi A5 Premium Plus Quattro Cabriolet since 2017

I have always had confidence in their abilities, experience and Knowledge. They do things the eight way the first time ...

Shawn C., Manager de Everything Euro respondió el 08/29/2024 08:17 AM

We're delighted to hear about your confidence in our team! It sounds like we've passed the test of doing things the right way on the first go—because who has the time for do-overs? Your acknowledgment of our abilities and knowledge really keeps us motivated to maintain our high standards. We're always here, ready to tackle your next project with the same level of expertise!

Empleados con los que trabajó

DT

DARYL T.

08/20/2024

Cliente Verificado

10

Detailed Professional Analysis

They towed my vehicle because of a loss of coolant, and the problem was washer fluid leakage from a faulty reservoir. Their analysis saved me money, and their look ahead on future issues helps budget those repairs over time.

Empleados con los que trabajó

BN

Bob N.

2014 Volkswagen Jetta Sedan

08/17/2024

Cliente Verificado

10

Great work!!

First Class people to work with. Thanks Tom

Empleados con los que trabajó

JT

John T.

2008 BMW 5 Series

08/11/2024

Cliente Verificado

10

Worth the wait for cold AC

AC is functioning better than ever. Would never consider taking my BME5 series car anywhere else. Work requested was performed by their BMW trained specialist. I always leave feeling confident.

Empleados con los que trabajó

DY

Doris Y.

08/10/2024

Cliente Verificado

10

My Experience with Everything Euro

Service checks

Empleados con los que trabajó

Cliente verificado

08/06/2024

Cliente Verificado

10

Efficient yet proactive service

Team provided good inputs on pre emptive maintenance strategies for my car that just crossed 100k.

Empleados con los que trabajó

DB

Danny B.

2013 Volkswagen GTI

08/05/2024

Cliente Verificado

10

Excellence Service

I had an excellence experience bringing my GTI to this shop. They diagnosed the entire vehicle, provided great details, descriptions and photos of the problem areas. They even provided a shuttle back to my house since the repair work was going to take all day to perform. The whole process was pretty seamless, and I'm even able to save estimates for future recommended work so that I can come back later to get service done. 10/10 would recommend bringing your euro car to this shop.

Empleados con los que trabajó

PB

Phillip J. B.

08/04/2024

Cliente Verificado

10

S6 Limo’s Belt Left The Chat

My S6 dropped a belt recently. Everything Euro sent a tow truck out to transport it to their shop, and after the repairs, they transported it to Flow for a recall repair. Everything Euro’s precise diagnosis, advise, and video coverage of the reasons the belt left the chat convinced Flow they would cover the belt replacement.

Empleados con los que trabajó

BR

Brandon R.

2014 Volkswagen Jetta Sedan

07/31/2024

Cliente Verificado

9

Friendly and knowledgeable staff.

As always, great experience and satisfied with the work done to my vehicles at EE.

Empleados con los que trabajó

CA

Clint A.

07/31/2024

Cliente Verificado

10

Body work

I recently had a vehicle at Everything Euro to get an estimate for collision repair. Tom and his staff kept me informed on the progress along the way and what they found. I will continue to use Everything Euro in the future

Empleados con los que trabajó

Cliente verificado

2006 Volkswagen Touareg

07/16/2024

Cliente Verificado

10

Service Excellence!

Everything was perfect, easy drop off, a ride home, and a ride back to the shop when completed. These guys are the best! Repairs were clearly defined & the online approval option was easy peasy to understand and use.

Shawn C., Manager de Everything Euro respondió el 07/16/2024 08:16 AM

We're thrilled to hear that you had such a smooth experience with us, from the drop-off to the pick-up. Making the repair process as convenient as possible for our customers is always a top priority for us. We're so glad to hear that our online approval option worked well for you. Thank you for taking the time to share your feedback, and we look forward to serving you again in the future!
-Shawn

Empleados con los que trabajó

ML

Matthew L.

2013 Volkswagen Golf

07/10/2024

Cliente Verificado

10

Fast turn around good service

My transmission recently failed and I was in a bind. Tom was able to source a low mileage gearbox to replace it and have it ready a few days after 4th of july. Really appreciate it!

Tom L., Service Manager de Everything Euro respondió el 07/10/2024 01:14 PM

Hi Matthew, We're delighted to hear that Tom was able to provide you with a quick solution for your transmission issue, especially during a potentially stressful time. It's great to know that you found the replacement gearbox to be a suitable and efficient fix for your vehicle. Your feedback is truly appreciated, and we're here to assist you with any future automotive needs. Best regards.

Empleados con los que trabajó

GR

Grady R.

Winston Salem, NC

2017 Volkswagen Golf Alltrack

07/09/2024

Cliente Verificado

10

Great Service

Great shop. Been going to Everything Euro for 10 years now. Always do great work

Shawn C., Manager de Everything Euro respondió el 07/09/2024 10:37 AM

Hi Grady, We're thrilled to hear that you've been a loyal customer for 10 years! It's always a pleasure to provide great service to amazing customers like you. We look forward to continuing to meet and exceed your expectations for many more years to come. Thank you for your ongoing support! Warm regards, Everything Euro

Empleados con los que trabajó

Cliente verificado

2014 Volkswagen Passat

07/07/2024

Cliente Verificado

10

.

.

Empleados con los que trabajó

DT

David T.

06/28/2024

Cliente Verificado

10

2015 S4

Our 2015 S4 had an unfortunate incident with the deer and I’d say the deer got the best of the front end of the S4. Tom was great to work with and worked with the insurance company for me so I didn’t have to be involved at all with that headache. He made everything happen and were able to make a few upgrades while the opportunity was there at the shop. Matt did an excellent job and all the pain and body work and couldn’t be happier. I highly recommend everything to anyone.

Shawn C., Manager de Everything Euro respondió el 06/28/2024 12:29 PM

David, thank you for sharing your experience with us! We're glad Tom provided top-notch service and took care of the insurance process, leaving you with less to worry about. It's fantastic to hear that Matt's work exceeded your expectations, and we're delighted that you're pleased with the upgrades. We appreciate your recommendation and look forward to seeing you again in the future!

Empleados con los que trabajó

Mostrando Reseña 141 - 159 de 159 en total

Las siguientes reseñas están pendientes de verificación, no se recomiendan actualmente, o han sido marcadas por violar nuestra Política de Reseñas.

Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.