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Tom Landock

Owner
"Owner"
VW is Life.
Calificación General
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
5.0
(134 reviews)
93

DT
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DARYL T.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/20/2024
cliente verificadoCliente Verificado
10
Detailed Professional Analysis
They towed my vehicle because of a loss of coolant, and the problem was washer fluid leakage from a faulty reservoir. Their analysis saved me money, and their look ahead on future issues helps budget those repairs over time.
Empleados con los que trabajó

Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/17/2024
cliente verificadoCliente Verificado
10
Great work!!
First Class people to work with. Thanks Tom
Empleados con los que trabajó

JT
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Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/11/2024
cliente verificadoCliente Verificado
10
Worth the wait for cold AC
AC is functioning better than ever. Would never consider taking my BME5 series car anywhere else. Work requested was performed by their BMW trained specialist. I always leave feeling confident.
Empleados con los que trabajó

DY
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Doris Y.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/10/2024
cliente verificadoCliente Verificado
10
My Experience with Everything Euro
Service checks
Empleados con los que trabajó

Cliente verificado
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/06/2024
cliente verificadoCliente Verificado
10
Efficient yet proactive service
Team provided good inputs on pre emptive maintenance strategies for my car that just crossed 100k.
Empleados con los que trabajó

DB
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Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/05/2024
cliente verificadoCliente Verificado
10
Excellence Service
I had an excellence experience bringing my GTI to this shop. They diagnosed the entire vehicle, provided great details, descriptions and photos of the problem areas. They even provided a shuttle back to my house since the repair work was going to take all day to perform. The whole process was pretty seamless, and I'm even able to save estimates for future recommended work so that I can come back later to get service done. 10/10 would recommend bringing your euro car to this shop.
Empleados con los que trabajó

PB
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Phillip J. B.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/04/2024
cliente verificadoCliente Verificado
10
S6 Limo’s Belt Left The Chat
My S6 dropped a belt recently. Everything Euro sent a tow truck out to transport it to their shop, and after the repairs, they transported it to Flow for a recall repair. Everything Euro’s precise diagnosis, advise, and video coverage of the reasons the belt left the chat convinced Flow they would cover the belt replacement.
Empleados con los que trabajó

Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/31/2024
cliente verificadoCliente Verificado
9
Friendly and knowledgeable staff.
As always, great experience and satisfied with the work done to my vehicles at EE.
Empleados con los que trabajó

CA
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Clint A.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/31/2024
cliente verificadoCliente Verificado
10
Body work
I recently had a vehicle at Everything Euro to get an estimate for collision repair. Tom and his staff kept me informed on the progress along the way and what they found. I will continue to use Everything Euro in the future
Empleados con los que trabajó

Cliente verificado
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/16/2024
cliente verificadoCliente Verificado
10
Service Excellence!
Everything was perfect, easy drop off, a ride home, and a ride back to the shop when completed. These guys are the best! Repairs were clearly defined & the online approval option was easy peasy to understand and use.
Shawn C., Manager de Everything Euro respondió el 07/16/2024 08:16 AM

We're thrilled to hear that you had such a smooth experience with us, from the drop-off to the pick-up. Making the repair process as convenient as possible for our customers is always a top priority for us. We're so glad to hear that our online approval option worked well for you. Thank you for taking the time to share your feedback, and we look forward to serving you again in the future!
-Shawn

Empleados con los que trabajó

ML
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Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/10/2024
cliente verificadoCliente Verificado
10
Fast turn around good service
My transmission recently failed and I was in a bind. Tom was able to source a low mileage gearbox to replace it and have it ready a few days after 4th of july. Really appreciate it!
Tom L., Service Manager de Everything Euro respondió el 07/10/2024 01:14 PM

Hi Matthew, We're delighted to hear that Tom was able to provide you with a quick solution for your transmission issue, especially during a potentially stressful time. It's great to know that you found the replacement gearbox to be a suitable and efficient fix for your vehicle. Your feedback is truly appreciated, and we're here to assist you with any future automotive needs. Best regards.

Empleados con los que trabajó

GR
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Grady R.
Winston Salem, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/09/2024
cliente verificadoCliente Verificado
10
Great Service
Great shop. Been going to Everything Euro for 10 years now. Always do great work
Shawn C., Manager de Everything Euro respondió el 07/09/2024 10:37 AM

Hi Grady, We're thrilled to hear that you've been a loyal customer for 10 years! It's always a pleasure to provide great service to amazing customers like you. We look forward to continuing to meet and exceed your expectations for many more years to come. Thank you for your ongoing support! Warm regards, Everything Euro

Empleados con los que trabajó

Cliente verificado
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/07/2024
cliente verificadoCliente Verificado
10
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Empleados con los que trabajó

DT
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David T.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/28/2024
cliente verificadoCliente Verificado
10
2015 S4
Our 2015 S4 had an unfortunate incident with the deer and I’d say the deer got the best of the front end of the S4. Tom was great to work with and worked with the insurance company for me so I didn’t have to be involved at all with that headache. He made everything happen and were able to make a few upgrades while the opportunity was there at the shop. Matt did an excellent job and all the pain and body work and couldn’t be happier. I highly recommend everything to anyone.
Shawn C., Manager de Everything Euro respondió el 06/28/2024 12:29 PM

David, thank you for sharing your experience with us! We're glad Tom provided top-notch service and took care of the insurance process, leaving you with less to worry about. It's fantastic to hear that Matt's work exceeded your expectations, and we're delighted that you're pleased with the upgrades. We appreciate your recommendation and look forward to seeing you again in the future!

Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.