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Tom Landock

Owner
"Owner"
VW is Life.
Calificación General
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
5.0
(134 reviews)
93

EL
Eric L.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/28/2024
cliente verificadoCliente Verificado
10
Excellent
After 7 months at another shop Everything Euro fixed my car in less than 2 months And found even more problems that were never addressed by the other shop. Will definitely be dealing with them always and never another shop
Shawn C., Manager de Everything Euro respondió el 12/30/2024 06:19 AM

We're glad to hear that your experience with Everything Euro was a significant improvement! It’s always important to us that our customers receive thorough and effective service, and it sounds like we were able to uncover issues that had been overlooked elsewhere. Your loyalty means a lot, and we're committed to making sure your car runs smoothly. Feel free to reach out any time you need assistance.

Empleados con los que trabajó

LV
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Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/27/2024
cliente verificadoCliente Verificado
10
Super helpful
Came in to get car checked out from noise coming from front suspension. They performed a multi point inspection informed me on everything my car needs/
Shawn C., Manager de Everything Euro respondió el 12/27/2024 09:15 AM

We appreciate your feedback and are glad to hear that our team was able to assist you with your car's suspension noise through a thorough multi-point inspection. It's important for us to keep our customers well-informed about their vehicle's needs. If you have any further questions or require additional assistance, feel free to reach out anytime. Your safety on the road is our top priority.

Empleados con los que trabajó

BM
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Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/21/2024
cliente verificadoCliente Verificado
10
Everything EXCELLENT
I've been taking my VW to Everything Euro for maybe 3 years now. Now I am spoiled. Could not fathom going anywhere else. I trust them. I lean on them and I learn about my car from them.
Shawn C., Manager de Everything Euro respondió el 12/26/2024 05:30 AM

It's great to hear that you've had such a positive experience with Everything Euro over the past three years. Building trust with your mechanic is crucial, and it sounds like you've found a reliable partner in caring for your VW. We're glad to hear that you not only feel supported but also able to learn more about your vehicle in the process. Your loyalty means a lot to us, and we appreciate you sharing your experience.


PB
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Phillip J. B.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/05/2024
cliente verificadoCliente Verificado
10
In and out service
Dropped off the S6 for an oil change, tire rotation, and NC Inspection. They gave me a ride back to work and picked me up the next day. Easy, convenient, and reliable professional service. Thanks Everything Euro for making it easy for me every time!
Shawn C., Manager de Everything Euro respondió el 12/05/2024 08:37 AM

We appreciate you taking the time to share your experience with us. It’s great to hear that you found our service easy and convenient. Providing reliable and professional service is what we aim for, so it’s rewarding to know we’re meeting those expectations. If there’s anything else we can help you with in the future, feel free to reach out. Your support means a lot to us!

Empleados con los que trabajó

JJ
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John J.
1991 Volkswagen Vanagon
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/03/2024
cliente verificadoCliente Verificado
10
Pleasant experience
Needed new power window motors, gas tank seals/vents, water hoses and overall check up on 1991 VW vanagon. Service process explained clearly, costs provided prior to work and repairs made in a timely manner.
Shawn C., Manager de Everything Euro respondió el 12/04/2024 07:54 AM

It's great to hear that you had a positive experience with the service on your 1991 VW Vanagon. We're glad we could help you out with the power window motors, gas tank seals, and water hoses. It's important to us that our process is clear and that you know what to expect when it comes to costs. Timely repairs are a priority, and we appreciate you sharing your feedback on that. Thanks for choosing us for your vehicle's needs.

Empleados con los que trabajó

CC
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Cynthia C.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/29/2024
cliente verificadoCliente Verificado
10
AWESOME vehicle service and customer service
I am beyond excited that I found this place to service my Audi Q5. These guys are AWESOME not just in vehicle service but in customer service as well. You are doing yourself an injustice if you have not tried them for your vehicle servicing. Not to mention the knowledge of Euro cars that they have. Tom went over and above for this service as my car and was vandalized the day before and I was unable to make my scheduled appointment but not only was my car serviced it was arranged for vehicle pick up from the auto glass repair shop. Thank you so much, just doing this relieved so much of the stress from me. If you want nothing but the BEST service for your vehicle .. please try them. Oooh I forgot to mention the pick up service from my home when car ready.. You guys are AWESOME!! Keep up the good work!!
Shawn C., Manager de Everything Euro respondió el 12/02/2024 06:13 AM

We genuinely appreciate your enthusiastic feedback about your experience with us. It’s great to hear that our team, could step in during such a challenging situation and provide the service you needed for your Audi Q5. We aim to alleviate stress and enhance your experience, so knowing we hit the mark is rewarding. Your comments about our customer service and knowledge of Euro cars mean a lot to us. We’re committed to maintaining that high standard, and it's encouraging to see that reflected in your review. Thanks for sharing your experience and for trusting us with your vehicle.

Empleados con los que trabajó

JG
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Janet G.
1971 Volkswagen Super Beetle
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/19/2024
cliente verificadoCliente Verificado
10
Very satisfied and happy with the outcome!
I ask for a “safety” refurbishment of my 1971 Super Beetle. The car had been parked for around 10 yrs. Tom replaced entire suspension, brakes and fuel system. Replaced lens covers, mirrors, wipers ect to help me feel safe driving a very small vintage car. He cleaned and shined as much as he could get from a “53 yr old girl”. The car drives and runs fantastic! I couldn’t have chosen a better or more knowledgeable shop for older VW help! I’m very happy and enjoying my high school car!
Tom L., Service Manager de Everything Euro respondió el 11/20/2024 11:59 AM

We really appreciate you taking the time to share your experience with us. It’s great to hear that your 1971 Super Beetle is back on the road and running fantastically after its safety refurbishment. Taking on a project like that, especially after sitting for so long, can be quite the task. It's awesome that Tom was able to replace the entire suspension, brakes, and fuel system to ensure your car is not only safe but also enjoyable to drive. We take pride in our work, especially when it comes to vintage cars, so it’s wonderful to know you feel confident and happy with your “53-year-old girl.” If you have any more vintage projects down the line or questions about maintenance, we're here to help!

Empleados con los que trabajó

Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/17/2024
cliente verificadoCliente Verificado
10
Front brake service
The guys in the shop are always fantastic. I was in and out in a reasonable time and they took care of me as always.
Tom L., Service Manager de Everything Euro respondió el 11/17/2024 09:15 AM

It's great to hear that our team is always on their A-game! We pride ourselves on providing quick and friendly service, so it’s awesome that you experienced just that. Your acknowledgment of their efforts really makes us smile. We look forward to your next visit—hopefully, just as speedy and fantastic!

Empleados con los que trabajó

WC
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WILLIE C.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/13/2024
cliente verificadoCliente Verificado
10
100 thousand miles service
Car runs great no issues.
Mia C. de Everything Euro respondió el 11/13/2024 05:38 AM

We're glad to hear your car is running smoothly—may it continue to take you on many more adventures without any hiccups!

Empleados con los que trabajó

MM
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MARVIN M.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/07/2024
cliente verificadoCliente Verificado
10
Marvin
Awesome team!
Mia C. de Everything Euro respondió el 11/13/2024 05:41 AM

We really appreciate your shout-out to our amazing team! It's always great to know that their hard work and dedication shine through. If you ever need anything else, just give us a holler. We’re here to keep the awesomeness going!

Empleados con los que trabajó

RJ
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Richard J.
Mount Airy, NC
1970 Porsche 914
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/28/2024
cliente verificadoCliente Verificado
10
The go to shop for your air cooled Porsche
Ed patiently and persistently traced down vacuum leaks in my 1970 Porsche 914. I can think of no other local shops that offer this kind of service and a guy like Ed that is so knowledgeable about old air cooled engines. He also aligned it which is a service difficult to find for my car.
Mia C. de Everything Euro respondió el 10/28/2024 06:01 AM

We're glad to hear about your experience! It sounds like Ed has a knack for solving the mysteries of vintage vehicles, like a modern-day Sherlock Holmes—only with an engine and possibly fewer deerstalkers. It's not every day that you find a shop ready to tackle those elusive vacuum leaks, and we're pleased to hear you found exactly what you needed for your Porsche 914. It's always a joy to know our customers are driving away with both smiles and expertly aligned suspensions. Your support is truly appreciated!

Empleados con los que trabajó

CS
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Charlie S.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/21/2024
cliente verificadoCliente Verificado
10
Everything Euro comes through again
After my recent service, we had a check engine light come on. I contacted Tom at Everything Euro, and he had me bring the car back so they could check it. They stand behind their work, and took care of everything. If you own a VW, this is the place to get it serviced.
Shawn C., Manager de Everything Euro respondió el 10/22/2024 06:21 AM

We're glad to hear that Tom and the team were able to get your check engine light sorted out faster than you can say 'Volkswagen!' It's great to know that our commitment to standing behind our work is making a difference. Owning a VW is a journey, and we're here to keep your ride smooth and worry-free. Remember, we always have your back, so don’t hesitate to reach out whenever your car needs a little TLC!

Empleados con los que trabajó

TW
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Taylor W.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/18/2024
cliente verificadoCliente Verificado
10
Excellent experience
I’ve had these guys work on my Audi and my sons Audi multiple times and they are absolutely flawless in knowing what’s wrong and how to fix things and also how to stretch money. Highly knowledgeable highly recommended.
Empleados con los que trabajó

WS
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Wilbert S.
Kernersville, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/16/2024
cliente verificadoCliente Verificado
10
Mr Smith
Very prompt and stellar service.
Empleados con los que trabajó

Cliente verificado
Winston Salem, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/05/2024
cliente verificadoCliente Verificado
10
Expert Wiring Repair & Great Towing!
My Audi lost power steering and every warning light came on, They Provided a tow for me, their tow truck driver knew these cars! He had his own tow hook to screw in, and used nice ramps to load the car on so there was no risk of rubbing the bumper. He used soft straps on the tires. This was the most impressive tow i have ever had! They quickly diagnosed some damaged wiring and repaired it back to better than factory, protected, and neat job! ( they sent picture of before and after) Communication was great! Actually did not have to sit on hold, talk to anyone on the phone, text communication with pictures, and easy approvals. Was even able to pay via text and pickup after hours. These guys are amazing!
Shawn C., Manager de Everything Euro respondió el 10/07/2024 06:00 AM

It's fantastic to hear about your experience! It sounds like our tow truck driver deserves a medal for his expertise and gentle care with your Audi, ensuring it was treated like royalty on the way in. We’re glad to know that the repairs exceeded your expectations and that you appreciated the clear communication throughout the process—nobody wants to play phone tag! We do our best to stay on top of things while making your experience as smooth as possible. If you ever find yourself in a tight spot again, you know where to turn for some eight-legged assistance. Here’s to many more after hours pick-ups—always happy to help!

Empleados con los que trabajó

PM
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Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/23/2024
cliente verificadoCliente Verificado
10
Everything Euro saved my weekend Porsche drive in the mountains!
I was in a convoy of Porsches heading to the mountains on Thursday when my fuel pump decided to quit on me. Shout out to Nechorus Morris of TM Towing who happened to be driving by in his flatbed and stopped to offer assistance. We were in a tough spot on the side of 40 and he suggested Everything Euro could help us out. Once we got there and explained to Tom the owner that we were on our way for a weekend getaway, he was more than willing to have his techs jump on it. They diagnosed the problem, ordered the pump and had it installed in a few hours so we could get back on the road! Now that is excellent customer service!! I appreciated their willingness to help us out. Everyone at the shop was helpful and friendly and we could tell they were passionate about working on European cars. Thanks again Tom, I really appreciate that you got me out of a bind and saved my weekend. ...and the car ran flawlessly after that with very hard driving in the mountains. Thanks!!
Empleados con los que trabajó

PB
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Phillip J. B.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/13/2024
cliente verificadoCliente Verificado
10
C7 S6 Gets New Shoes
My C7 S6 had a set of 20-inch Staggered Rohana's in gold/bronze on it when I got it. They are a bit too gang star for me to be honest. Everything Euro sold me a square set of Niche 20-inch to put me back on Banker's row. The look and ride quality improved 100%.
Shawn C., Manager de Everything Euro respondió el 09/13/2024 09:14 AM

It's fantastic to hear that the new square set of Niche wheels has transformed your ride into something more suited to your style. We totally get that sometimes the flashy look doesn't fit everyone's vibe. We're happy to help you get back on "Banker's row" — now that's a classy upgrade! Here's to improved look and ride quality; may every drive feel as smooth as a banker’s negotiation!


Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/06/2024
cliente verificadoCliente Verificado
10
A job well done.
I took my VW Touareg in for oil and filter change and to have the car looked over for any repairs needed before my 3 yr warrantee expires. All this was done as expected. I also inquired as to when my car was due for a major service, and I was told I was good till 180,000 miles (17,000miles more) I appreciate that they're not trying to do more work than is called for.
Empleados con los que trabajó

Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
09/03/2024
cliente verificadoCliente Verificado
10
Major repairs
Saved me money
Empleados con los que trabajó

RM
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Ryan M.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/29/2024
cliente verificadoCliente Verificado
10
Everything Euro has excellently maintained my Audi A5 Premium Plus Quattro Cabriolet since 2017
I have always had confidence in their abilities, experience and Knowledge. They do things the eight way the first time ...
Shawn C., Manager de Everything Euro respondió el 08/29/2024 08:17 AM

We're delighted to hear about your confidence in our team! It sounds like we've passed the test of doing things the right way on the first go—because who has the time for do-overs? Your acknowledgment of our abilities and knowledge really keeps us motivated to maintain our high standards. We're always here, ready to tackle your next project with the same level of expertise!

Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.