TO

TUNDE O'CONNOR

Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(687 reviews)
78

RT
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Richard T.
Saint Augustine, FL
2013 Hyundai Sonata Hyb
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/06/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Excellent Service Experience
The experience is always pleasant and the service top notch.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/07/2017 06:58 AM

We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

RW
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Richard W.
Saint Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/06/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
The People
You have a great staff let them know, tell them how they are doing. If a customer gets bad news but feels he was told the truth, he will come back. A sale is not a sale until you make the 2nd sale to the same person.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/06/2017 02:56 PM

We appreciate you for taking the time to share your service experience with us and our continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

Cliente verificado
Jacksonville, FL
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
06/06/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
.
.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/06/2017 02:54 PM


Thank you for sharing your service experience with us and our continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

NB
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NANCY B.
2017 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/01/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service Excellence
Super service. Came in for a routine oil change.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/01/2017 12:11 PM


We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

 Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

Cliente verificado
Saint Johns, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/28/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great Service
Awesome customer service all around and very fast. Took great care of me.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 05/30/2017 06:06 AM


We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

DS
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David S.
St. Augustine, FL
2017 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/28/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
good aall around service
been dealing with them for years
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 05/30/2017 06:04 AM

We thank you for taking the time to share your service experience with us and your years of loyalty to Hyundai of St. Augustine.

 Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

AS
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Abra S.
Bunnell, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/26/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great Service!
The service we received was prompt and efficient!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 05/26/2017 09:23 AM


 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

EH
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Edwin H.
Palm Coast, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/25/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
courteous, friendly, prompt
In a nutshell, it was a pleasure. Thank you for making it so.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 05/26/2017 08:53 AM


 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

DK
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Dennis K.
St. Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/25/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Hyundai Service
Already shown in my survey review!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 05/25/2017 02:43 PM


Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

JA
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Jayne A.
Saint Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/25/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Clean and Friendly
Yes
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 05/25/2017 12:01 PM


We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

Cliente verificado
Palm Coast, FL
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
05/25/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
good sales
friendly place
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 05/26/2017 09:21 AM

Thank you for taking the time to share your service experience with us. I will be following up with you on your experience.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

Cliente verificado
Palm Coast, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/17/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Service
Excellent
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 05/17/2017 06:13 AM

We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Thank you to all of our wonderful guests for making us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

MT
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MICHAEL T.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/12/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Service
They are knowledgeable, and very friendly.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 05/12/2017 06:49 AM

 We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

 Thank you to all of your wonderful guests for making us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

Cliente verificado
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/02/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
They only do what is needed and don't try to talk me into having unnessary things done.
Always pleasant and fast.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 05/02/2017 05:46 AM

 We appreciate you taking the time to share your service experiences with us and your continued loyalty to Hyundai of St. Augustine.

Thank you to all of our guests for making us the #1 Hyundai Customer Service Satisfaction Dealership for the 4th Straight Quarter!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

Cliente verificado
Jacksonville, FL
ReScore Reseña™
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
04/28/2017
cliente verificadoCliente Verificado
Categoría: Service
Warranty repair
Staff very attentive
Recomendado
Empleados con los que trabajó

Cliente verificado
Jacksonville, FL
ReScore Reseña™
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
04/28/2017
cliente verificadoCliente Verificado
Categoría: Service
Warranty repair
Staff very attentive
Recomendado

Reseña Original
Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5
04/28/2017
Tipo de Servicio: Repair
Categoría: Service
.
.
No Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 04/28/2017 12:52 PM

 Thank you for speaking with us today. Our sincere apologies for the XM radio issues you are having and any inconvenience this has caused.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

JK
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James K.
St. Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/19/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Recall service
Friendly and timely service
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 04/19/2017 08:33 AM

We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

Cliente verificado
St. Augustine, FL
2014 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/14/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Friendly serice
Would recommend to all I know
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 04/14/2017 12:57 PM

We sincerely appreciate you taking the time to share your service experiences with us and your continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

Cliente verificado
Jacksonville, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/11/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
fast and friendly service
Overall service was top notch
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 04/12/2017 12:40 PM

Thank you for taking the time to share your kind words and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

RG
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Robert G.
Palm Coast, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/04/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Genesis
Great service
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 04/04/2017 02:22 PM

 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.