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TUNDE O'CONNOR

Hyundai of St. Augustine
Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(687 reviews)
78

Reseñas de TUNDE O'CONNOR

JB
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Jorge B.
St. Augustine, FL
2016 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/03/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
What can I say!
There are no words to describe the excellent service I been receiving from the service team at Hyundai of St Augustine for the past 5 years. That is the reason I bought my second car here.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 05/03/2019 01:46 PM


 We greatly appreciate you taking the time to share your kind words with us and continued loyalty to Hyundai of St Augustine. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
AL
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Alfred L.
Palm Coast, FL
2018 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/01/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Joe King and his staff
The entire staff go out of their way to make sure any question is answered or problem resolved
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 05/01/2019 05:44 AM


 We greatly appreciate you taking the time to share your kind words with us and your continued loyalty to Hyundai of St Augustine. We are blessed to have such wonderful guests.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
AB
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Ana B.
Palm Coast, FL
2013 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/30/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Service
Professional and knowledgeable staff. Courteos treatment to customers. Very clear about findings and job performed within acceptable timeframe.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 04/30/2019 11:31 AM


 Thank you for taking the time to share your kind words with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
MY
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Manila Y.
Saint Augustine, FL
2017 Hyundai Tucson
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/30/2019
cliente verificadoCliente Verificado
Categoría: Service
The courteous and efficient service.
I have had such prompt and professional service at every visit. I also appreciate the emails reminding me of time for maintenance checkup. My Tucson always looks like it’s brand new when I pick it up.
Recomendado
Empleados con los que trabajó
TO
TUNDE O'CONNOR
KK
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Kenneth K.
Jacksonville, FL
2017 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/26/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
SERVICE WORTH TRAVELING FOR
Friendly greeting, completed work explained in person, reasonable time to do service, comfortable waiting area with refreshments, clean
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 04/29/2019 05:59 AM


 Thank you for taking the time to share your kind words with us and continued loyalty to Hyundai of St. Augustine. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
MY
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Manila Y.
Saint Augustine, FL
2017 Hyundai Tucson
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/30/2019
cliente verificadoCliente Verificado
Categoría: Service
The courteous and efficient service.
I have had such prompt and professional service at every visit. I also appreciate the emails reminding me of time for maintenance checkup. My Tucson always looks like it’s brand new when I pick it up.
Recomendado
Reseña Original
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
04/26/2019
Tipo de Servicio: Maintenance
Categoría: Service
Demetrius
Read my comments
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 04/29/2019 05:58 AM


 Thank you for taking the time to share your service experience with us and brining this to our attention. Our sincere apologies for the uncharacteristic level of service you received this visit. Tunde, your service consultant will be following up with you.
 We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 04/30/2019 07:20 AM

 Thank you for taking the time to speak with Tunde and again our deepest apologies for the amount of time it took to complete your services.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
Cliente verificado
Saint Augustine, FL
2017 Hyundai Sonata Hyb
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/25/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Service!
As always, service was excellent!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 04/26/2019 06:01 AM


 We greatly appreciate your kind words and continued loyalty to Hyundai of St Augustine. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
SR
STEVE RISLEY
Cliente verificado
Saint Augustine, FL
2016 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/25/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
The Professionals
I feel confident that my Tuscan is being well service! And I can enjoy a hot fresh cookie and relax in the comfort of the waiting room!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 04/25/2019 02:47 PM


 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
MB
MARK BOSWELL
SP
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Serina P.
Jacksonville, FL
2019 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/24/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service
Customer service was excellent and superior service!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 04/24/2019 10:23 AM


Thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
KL
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Kay L.
Saint Augustine, FL
2015 Hyundai Veloster
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/23/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service
My car is running great. Thank you.
No Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 04/23/2019 02:42 PM


 We greatly appreciate you taking the time to share your service experience with us and the 5 star rating.  Happy to hear your car is running great.
 We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
MB
MARK BOSWELL
CS
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Cory S.
St. Augustine, FL
2015 Hyundai Equus
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
04/21/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
long wait. very long wait
oil change should be 30minutes, especially with an appointment time. waited 2 plus hours
No Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 04/22/2019 07:21 AM


 Thank you for sharing your service experience with us and our apologies for the uncharacteristic amount of time needed to complete your service. Tunde, your service consultant will be following up with you. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
SR
STEVE RISLEY
DF
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Deborah F.
Green Cove Springs, FL
2019 Hyundai Kona
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/18/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Always great service
I’ve been a customer since 2012 and have always received the best service. I will continue to be a customer and highly recommend them.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 04/18/2019 08:29 AM


 Thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
MB
MARK BOSWELL
TS
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Todd S.
Jacksonville, FL
2017 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/17/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Oil Change and ECU update
Went in for an oil change and have the ECU updated. This was done quickly and they washed it and cleaned the interior. All were very courteous and helpful
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 04/17/2019 01:27 PM


 We greatly appreciate you taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
LW
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Leonard W.
Jacksonville, FL
2012 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/17/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Found missing placards
I had some warranty work done, and an overall checkup. They recommended replace the cabin air filter. I know they actually checked the current cabin filter because they found our missing handicap placards. They had fallen behind the glove box, and we had no idea they were there.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 04/17/2019 10:29 AM


 Thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
KM
KEITH MONDELLO
WP
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Wendy P.
Saint Augustine, FL
2016 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/09/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Absolutely fabulous!
As always, Tundhe and the rest of the team are fantastic.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 04/09/2019 12:06 PM


 We thank you for taking the time to share your service experience with us and the 5 star rating.
 We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
KM
KEITH MONDELLO
GJ
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George J.
Ormond Beach, FL
2015 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/05/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Where "Service" is not just word.
My service appointment was on time and performed as discussed
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 04/08/2019 05:56 AM


 Thank you for sharing your kind words with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
WM
gravatar
William M.
Saint Augustine, FL
2011 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/02/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Work order
Did excellent job
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 04/03/2019 07:25 AM


 We sincerely appreciate you taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
Cliente verificado
Ponte Vedra, FL
2014 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/02/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Good service
My vehicle was handled appropriate and was even washed, too.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 04/02/2019 01:45 PM


 Thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
JF
gravatar
Jack F.
St. Augustine, FL
2014 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/30/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great service with no wait thanks to your Valet Service and the most cost effective car wash in Sr. Augustine.
Nothing to complain about here. Always good results.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 03/30/2019 12:32 PM


 We greatly appreciate you taking the time to share your service experience with us and happy you took advantage of our complimentary shuttle service. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
GB
gravatar
Guy B.
Saint Augustine, FL
2014 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/29/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Awesome Service!
The title says it all!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 03/30/2019 12:29 PM


 We thank you for taking the time to share your kind words with us and the 5 star rating.
 We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
SR
STEVE RISLEY
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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