TO

TUNDE O'CONNOR

Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(687 reviews)
78

MP
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Michael P.
Palm Coast, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/02/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service staff
Always willing to go the extra mile to help in any way possible. Service with a smile!!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 04/02/2018 01:46 PM


 We thank you for taking the time to share your service experiences with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

GA
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George A.
Bunnell, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/02/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Serv
good guick serv oil change l one hour Jennee the serv rep does a nice job
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 04/02/2018 12:50 PM


 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

Cliente verificado
Saint Augustine, FL
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
04/01/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Service Review
Very good service
No Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 04/02/2018 05:55 AM


 Thank you for sharing your experience with us and your continued loyalty to Hyundai of St Augustine.
 Please let us know how we can earn that 5th star on your next visit.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

MZ
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Mary Z.
Saint Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/31/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Always great service
When I go to this dealership for my regular service, I never get the feeling that they are trying to upsell me and anything that may need to be done is always discussed thoroughly with me before it is done. The service writers are great. They are kowledgeable and helpful. I have referred 4 people to this dealership for the very reasons mentioned above.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 04/02/2018 05:52 AM


 We greatly appreciate you taking the time to share your kind words with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

CP
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Carol P.
Saint Augustine, FL
Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5
03/30/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great car & salesman, service still needs to prove itself
I will recommend this dealership to others based on my salesman and the hopes that the people I dealt with will receive a little more instruction.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 03/30/2018 01:20 PM


 Thank you for sharing your service experience with us and bringing this to our attention. Our sincere apologies for the uncharacteristic level of service you received. We will make sure this lack of communication is addressed on our next meeting.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

Cliente verificado
Saint Augustine, FL
2017 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/29/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service
Great service.
Recomendado
GIOVANNI R. de Hyundai of St. Augustine respondió el 03/30/2018 05:53 AM

Thank you for sharing your service experience with us and the 5 star rating.


It's official! 6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Empleados con los que trabajó

GK
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Gary K.
Palm Coast, FL
2017 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/28/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Fast and reliable
In at 12 noon out by 12:46. Always quick and reliable
Recomendado
GIOVANNI R. de Hyundai of St. Augustine respondió el 03/28/2018 06:10 AM

Thank you for sharing your service experience with us and the 5 star rating.


It's official! 6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Empleados con los que trabajó

MS
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Mark S.
Saint Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/23/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Super job
Very quick and thorough service even if it was just for an oil change. Like the personal communication to keep me informed.
Recomendado
GIOVANNI R. de Hyundai of St. Augustine respondió el 03/23/2018 11:12 AM

We greatly appreciate you taking the time to share your service experiences with us and your continued loyalty to Hyundai of St. Augustine.

It's official! 6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th consecutive quarter!!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Empleados con los que trabajó

JB
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Jennie B.
Saint Johns, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/22/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great people
Hyundai of St Augustine has a wonderful staff across the board. They make buying and servicing our cars very easy and stress free.
Recomendado
GIOVANNI R. de Hyundai of St. Augustine respondió el 03/23/2018 09:50 AM

We greatly appreciate you taking the time to share your service experiences with us and your continued loyalty to Hyundai of St. Augustine.

It's official! 6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th consecutive quarter!!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Empleados con los que trabajó

DD
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Debra D.
Palm Coast, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/22/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great people
Love my Hyundai and love this dealership
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 03/22/2018 03:29 PM


 Thank you for sharing your service experience with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

AN
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Antonino N.
Palm Coast, FL
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
03/20/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Wash car
Everything was great till they washed my car They did a very poor job washing my car.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 03/20/2018 06:58 AM


 Thank you for sharing your service experience with us. Our apologies for the uncharacteristic poor quality of the complimentary service wash. We will address this our detail manager and make sure they are being completed correctly. Thank you for bringing this to our attention.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

RC
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Rhonda C.
Saint Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/19/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service
Tendi is the best service rep.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 03/19/2018 11:04 AM

Thank you for sharing your kind words with us and your continued loyalty to Hyundai of St. Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

CW
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Charles W.
Portsmouth, RI
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/14/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great service
Since I drove to St. Augustine from Rhode Island, .my Hyundai was due for an oil change. I received excellent service and would highly recommend Hyundai of St. Augustine.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 03/15/2018 05:57 AM


 Thank you for taking the time to share your service experience with us and we hope you had a wonderful time in our precious little city. May you have safe travels.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

RT
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Richard T.
St. Augustine, FL
2013 Hyundai Sonata Hyb
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/13/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent Service Experience
The staff is friendly, the waiting area is clean and comfortable as well.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 03/13/2018 02:56 PM


 Thank you for sharing your service experience with us we enjoy hearing how we are doing.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

Cliente verificado
St. Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/13/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service!
Hyundai of St Augustine takes care of the customer as well as his/her vehicle. Great people = great service!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 03/13/2018 08:51 AM


 Thank you for taking the time to share your service experiences with us and your continued loyalty to Hyundai of St Augustine.    We are blessed to have such great guests.


It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

Cliente verificado
St. Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/11/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
nice place
I like the in and out service, with out spending half a day waiting for my car to be fixed.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 03/12/2018 05:44 AM


 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St. Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

FP
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Floyd P.
St. Augustine, FL
2017 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/10/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Customer Service
Genuine concern for the customers
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 03/12/2018 05:41 AM


Thank you for sharing your kind words and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

AG
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Alex G.
Saint Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/08/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Quick turnaround
Used overnight drop box to have my vehicle in for LOF and tire rotation. The vehicle was done before Noon the next day - vacuumed and washed. Great service and friendly staff!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 03/08/2018 02:30 PM


 Thank you for taking the time to share your service experience with us and your continued loyalty to Genesis of St. Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

WS
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Walter S.
Elkton, FL
2018 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/07/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Service
Friendly and prompt service. From checking in to completion everyone was courteous and explained the work preformed in detail, plus a nice clean vehicle at the end.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 03/07/2018 12:44 PM


 Thank you for sharing your kind words with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

Cliente verificado
St. Augustine, FL
2014 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/03/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
GREAT PLACE.
FAST,FRIENDLY, and FINE SERVICE!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 03/05/2018 05:36 AM


 Thank you for sharing your kind words with us and your long time loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.