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TUNDE O'CONNOR

Hyundai of St. Augustine
Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(687 reviews)
78

Reseñas de TUNDE O'CONNOR

FF
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Frank F.
Palatka, FL
2012 Hyundai Veloster
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
11/06/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent service
Miss the channel surfing
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 11/07/2017 06:35 AM


 We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine. We are truly blessed to have such wonderful guests.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
SR
STEVE RISLEY
GS
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Gabriel S.
2016 Hyundai Azera
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/05/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
You have a family atmosphere
I only recommend business that I have had exceptionally good experience with. Also if I have not received exceptional service I will tell some one at the business so that they have the opportunity to improve if they choose to ............GVS
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 11/06/2017 06:31 AM


 We greatly appreciate you taking the time to share your kind words with us and your continued loyalty to Hyundai of St Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
MB
MARK BOSWELL
Cliente verificado
Jacksonville, FL
2014 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/04/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Painless
I was treated well and served in a reasonable amount of time.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 11/06/2017 06:30 AM


 Thank you for sharing your service experience with us.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
TC
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THOMAS C.
2017 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/04/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Quality
Quality service, response, products. On time, comfortable waiting area, pleasant and professional staff
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 11/06/2017 06:27 AM


 Thank you for sharing your kind words with us and your long time loyalty to Hyundai of St. Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
BA
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Betty A.
Palatka, FL
2014 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/03/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Serviced
Everyone was friendly. Call before replacing battery & explained what was wrong. Very timely.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 11/06/2017 06:24 AM

 Thank you for sharing your kind words with us and your continued loyalty to Hyundai of St. Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
MB
MARK BOSWELL
Cliente verificado
2017 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/03/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Good service
People are very nice and explain all that was done.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 11/03/2017 10:27 AM


 We thank you for taking the time to share your kind words with us and your continued loyalty to Hyundai of St Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
MT
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Michael T.
Green Cove Springs, FL
2018 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/01/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great Place
I always get great service when I bring either one of my cars in. These guys are the best.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 11/02/2017 05:56 AM

 
 We greatly appreciate you taking the time to share your kind words with us and your continued loyalty to Hyundai of St Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
TH
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Terry H.
2015 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/31/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Unbelievable
3 things done. One recall-- radio update-- cabin air filter replaced. Car washed and ready to go in under 2 hours. The unbelievable part--- No charge. WOW !!! I'm coming back with my Wife's Elantra
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 11/01/2017 06:02 AM


 Thank you for taking the time to share your experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
Cliente verificado
Elkton, FL
2016 Hyundai Veloster
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/26/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
donuts
not cookies
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 10/26/2017 01:53 PM


 Thank you for the 5 star rating and your continued loyalty to Hyundai of St Augustine. We enjoy donuts but, the freshly baked cookies are sooo good.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
SR
STEVE RISLEY
DB
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David B.
Palm Coast, FL
2016 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/24/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service
Every body was very friendly and knowledgeable
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 10/24/2017 12:08 PM


 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
MB
MARK BOSWELL
CH
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Courtney H.
St. Augustine, FL
2016 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/08/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service
Great service
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 10/09/2017 05:40 AM


 Your kind words and 5 star rating is greatly appreciated.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
Cliente verificado
St. Augustine, FL
2007 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/06/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Very nice people
They are very nice and do the job well
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 10/09/2017 05:21 AM


 We thank you for taking the time to share your kind words and continued loyalty to Hyundai of St Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
GA
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GEORGE A.
2017 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/04/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
good service
Service reps all do a good job clean place and frendliy
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 10/04/2017 07:17 AM


  We greatly appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
SR
STEVE RISLEY
JG
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James G.
Palm Coast, FL
2013 Hyundai Azera
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/04/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Never been happier
Service department is 2nd to none
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 10/04/2017 07:16 AM

Thank you for sharing your kind words with us and your continued loyalty to Hyundai of St. Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
MB
MARK BOSWELL
JB
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Jordan B.
Saint Augustine, FL
2015 Hyundai Elantra
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/03/2017
cliente verificadoCliente Verificado
Categoría: Service
accomdating
Had issues with service but they are very concerned about there customer service and determined that there customers are satisfied
Recomendado
Empleados con los que trabajó
TO
TUNDE O'CONNOR
KA
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Kathleen A.
St. Augustine, FL
2014 Hyundai Santa Fe S
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/02/2017
cliente verificadoCliente Verificado
Categoría: Service
Service on several items
I brought in my 2014 Hyundai Santa Fe sport for service. 2 recall items, oil and filter change and my downhill brake sensor was out. I was able to get a loaner car for my use. I appreciated that very much. Thumbs up on that. Anyway, the recall items were addressed quickly and the oils change went well. The downhill brake sensor turned out to be a blown fuse that my third party trailer hitch harness caused. As it turned out I was driving around for about 2 weeks without brake lights. A blown fuses was caused by the third party electric harness on a trailer hitch I had installed. Keith the service tech explained very well why the fuse was blown. The service people at St. Augustine Hyundai were very professional in handling this issue and I appreciate their efforts. I feel like I get my money worth from my pre purchased service agreement. Thank you.
Recomendado
Empleados con los que trabajó
TO
TUNDE O'CONNOR
KM
KEITH MONDELLO
JB
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Jordan B.
Saint Augustine, FL
2015 Hyundai Elantra
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/03/2017
cliente verificadoCliente Verificado
Categoría: Service
accomdating
Had issues with service but they are very concerned about there customer service and determined that there customers are satisfied
Recomendado
Reseña Original
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
10/02/2017
Tipo de Servicio: Repair
Categoría: Service
Service department needs to be timely
Have had nothing but trouble with this place
No Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 10/03/2017 12:57 PM

Thank you for sharing your experience with us. Our deepest apologies for the miscommunication with our technician. Thank you for speaking with us and allowing us to try and make up for any inconvenience we caused. We appreciate your understanding and will address this to make sure it doesn't happen again.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
CS
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CAROL S.
2017 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/01/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
they take good care of you. They also so friendly
always recommend to friends
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 10/02/2017 06:50 AM


 Thank you for taking the time to share your kind words with us. Our service team appreciates the compliments.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
SR
STEVE RISLEY
KA
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Kathleen A.
St. Augustine, FL
2014 Hyundai Santa Fe S
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/02/2017
cliente verificadoCliente Verificado
Categoría: Service
Service on several items
I brought in my 2014 Hyundai Santa Fe sport for service. 2 recall items, oil and filter change and my downhill brake sensor was out. I was able to get a loaner car for my use. I appreciated that very much. Thumbs up on that. Anyway, the recall items were addressed quickly and the oils change went well. The downhill brake sensor turned out to be a blown fuse that my third party trailer hitch harness caused. As it turned out I was driving around for about 2 weeks without brake lights. A blown fuses was caused by the third party electric harness on a trailer hitch I had installed. Keith the service tech explained very well why the fuse was blown. The service people at St. Augustine Hyundai were very professional in handling this issue and I appreciate their efforts. I feel like I get my money worth from my pre purchased service agreement. Thank you.
Recomendado
Reseña Original
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
09/28/2017
Tipo de Servicio: Repair
Categoría: Service
Overall a good experience but tainted by my hitch experience.
This one separate experience I give it a 5 out of 10.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 09/29/2017 03:23 PM

Thank you for speaking with me the other day concerning your after-market trailer hitch problems. I am glad you brought this to my attention so that it can be addressed with our sales department. Once again, I am sorry that the after-market trailer hitch company did not stand behind their product and as we discussed, in service we only recommend using factory parts in your Hyundai. I will be reaching out to you personally to make sure that our service team provided you with the service experience we pride ourselves on.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Joe King and Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
KM
KEITH MONDELLO
KJ
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Kimberly J.
St. Augustine, FL
2013 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/27/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Excellent service
Girl that helped me was very kind and knowledgeable. Service was quick and done nicely.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 09/28/2017 06:25 AM


 Thank you for sharing your kind words with us regarding your service experience.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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