TO

TUNDE O'CONNOR

Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(687 reviews)
78

AK
gravatar
Anne K.
Saint Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/25/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent customer service
I'm always able to stop in and ask them to look at something, and they are happy to oblige. I especially appreciate being told the results of the oil change/inspection...it's very thorough; from the tire status to the cabin filter recommendations!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/26/2019 06:18 AM

Thank you for taking the time to share your kind words with us and continued loyalty to Hyundai of St Augustine. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

CF
gravatar
Coronet F.
Jacksonville, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/24/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Fast service, welcoming atmosphere!
Always pleasant and friendly upon arrival and departure.
Quick and thorough service.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/26/2019 06:17 AM


 We greatly appreciate you taking the time to share your service experience and kind words with us. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

LS
gravatar
Lawrence S.
Jacksonville, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/23/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
It's the Employee's that make this Place Great.
Service was quick with a smile.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/26/2019 06:15 AM


 We greatly appreciate you taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

PW
gravatar
Pamela W.
St. Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/21/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Tunde was great!
Tunde took excellent care of me! Because we were leaving to go out of town, she overnighted a part and had my vehicle ready as promised! Thank you, Tunde!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/21/2019 07:01 AM


 Thank you for taking the time to share your service experience with us and the 5 star rating. Tunde is always smiling and always going the extra mile to exceed your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

Cliente verificado
Hastings, FL
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
08/21/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Too long to wait for a routine oil change.
11:20 oil change appointment scheduled but I did not leave till 1:30, that was after I got up and complained. There was no extra service done on my care. I feel I was forgotten about. They did apologize and did not charge me for the service.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/21/2019 06:59 AM


 We appreciate you taking the time to share your service experience with us and apologize for the uncharacteristic amount of time needed to complete your service. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

CM
gravatar
Carol M.
Saint Johns, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/20/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Good service
staff is friendly service is quick
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/20/2019 01:32 PM


 We greatly appreciate you taking the time to share your service experience with us and continued loyalty to Hyundai of St. Augustine.
 We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

DK
gravatar
Donna K.
Saint Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/17/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
very friendly and efficient
The service is efficient and all the people are friendly and helpful.
Recomendado
CHERYL B. de Hyundai of St. Augustine respondió el 08/19/2019 05:12 AM

Thank you for sharing your service experience with us and the 
5 star rating.
We are committed to exceeding your expectations.

Thank you to all of our wonderful guests for helping to make us the 
#1 Hyundai Customer Satisfaction Service Center
Empleados con los que trabajó

AH
gravatar
Alan H.
Palm Coast, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/15/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great staff
Everyone you come in contact with is professional and efficient
Recomendado
CHERYL B. de Hyundai of St. Augustine respondió el 08/16/2019 06:58 AM

Thank you for sharing your service experience with us and 
for the 5 star rating.
We are committed to exceeding your expectations.

Thank you to all our wonderful guests for helping to make us the 
#1 Hyundai Customer Satisfaction Service Center 
Empleados con los que trabajó

Cliente verificado
Green Cove Springs, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/15/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent
Love the people and service at my favorite Hyundai dealership!
Recomendado
CHERYL B. de Hyundai of St. Augustine respondió el 08/15/2019 06:02 AM

Thank you for sharing your service experience with us and
for the 5 star rating.
We are committed to exceeding your expectations.

Thank you to all our wonderful guests for helping to make us the 
#1 Hyundai Customer Satisfaction Service Center.
Empleados con los que trabajó

Cliente verificado
Saint Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/13/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Service!
Perfect service call!
Recomendado
CHERYL B. de Hyundai of St. Augustine respondió el 08/14/2019 05:03 AM

Thank you for sharing your service experience with us and for 
the 5 star rating.
We are committed to exceeding your expectations.

Thank you to all our wonderful guests for helping making us the
#1 Hyundai Customer Satisfaction Service Center.
Empleados con los que trabajó

Cliente verificado
Ormond Beach, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/08/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Customer service
Very courteous people. Do not pressure to sell you other service.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/08/2019 11:55 AM


 We greatly appreciate you taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

LA
gravatar
Leslie A.
Saint Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/08/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Very efficient staff
Always a pleasure to deal with Hyundai of St Augustine.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/08/2019 11:41 AM


Thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

KM
gravatar
Kay M.
Saint Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/06/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
K
The quickness you are able to get your car in to be serviced as well as the kindness of the service team.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/06/2019 11:51 AM


 Thank you for taking the time to share your kind words with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

DK
gravatar
Dennis K.
Saint Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/06/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Reputable, Quality, Friendly Service
Reputable, quality service from ALL of the service associates; especially from one of the Service Managers--Tunde O"Conner
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/06/2019 09:53 AM


 We greatly appreciate you taking the time to share your service experience with us and your continued long time loyalty to Hyundai of St Augustine.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

GA
gravatar
George A.
Bunnell, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/06/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Serv
nice and clean good serv. Plus our serv. Rep is the best
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/06/2019 08:46 AM


 We greatly appreciate you taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

RK
gravatar
Robert K.
Saint Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/01/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service and Sales are excellent
My wife and I are in our fourth Hyundai over the past 10 years. We have owned one Tiburon, and then three Santa Fe's during this time-frame. We have watched the models as they have changed each year and found our Hyundai's to be safe and reliable with no major problems during this time period.

Our sales experiences have always been great as we worked with Randy Selph on the purchase of each vehicle.

Our service appointments have always been handled professionally and in a timely manner.
No Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/01/2019 12:04 PM


 We greatly appreciate you taking the time to share your service experience with us and your kind words. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

TS
gravatar
Todd S.
Jacksonville, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/31/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent service
As always, received prompt, courteous service. The service personnel are always top notch
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/01/2019 07:35 AM


 Thank you so much for taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

TR
gravatar
Terry R.
St. Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/29/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
GreaT staff
Repair completed in 1/2 the time
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/29/2019 10:24 AM


 We greatly appreciate you taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

JU
gravatar
Joseph U.
Palm Coast, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/27/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Personal attention
Kept abreast of each stage of service
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/29/2019 06:17 AM

We greatly appreciate you taking the time to share your kind words with us and continued loyalty to Hyundai of St Augustine. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

Cliente verificado
St. Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/26/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service
Always on time with my car
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/29/2019 06:14 AM


 Thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.