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TUNDE O'CONNOR

Hyundai of St. Augustine
Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(687 reviews)
78

Reseñas de TUNDE O'CONNOR

JS
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James S.
Athens, GA
2015 Hyundai Genesis Coupe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/24/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Athens GA owner
Always get my Hyundai serviced in St Augustine when we are in North Florida. I find they are very dependable.
Recomendado
CHERYL B. de Hyundai of St. Augustine respondió el 09/25/2020 06:45 AM

 Thank you for sharing your service experience with us and the 5 star rating. We are committed to keeping you safe while exceeding your expectations.

 



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
MB
MARK BOSWELL
RE
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Ralph E.
Palm Coast, FL
2018 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/18/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Tunde is awesome. Always smiling and upbeat, and extremely informative on upcoming service to be performed.
A pleasure doing business with you guys
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 09/21/2020 05:54 AM

 We greatly appreciate you taking the time to share your service experience with us and your kind words. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
Cliente verificado
Saint Augustine, FL
2018 Hyundai Santa Fe Sport
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/10/2020
cliente verificadoCliente Verificado
Categoría: Service
Requested upgrading of first review
Service was very good. Waiting area and service access area needs improvements. Also service writers should not be graded on what is not under their control !
Recomendado
Empleados con los que trabajó
TO
TUNDE O'CONNOR
SR
STEVE RISLEY
Cliente verificado
San Mateo, FL
2013 Hyundai Accent
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
09/08/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
.
.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 09/09/2020 12:19 PM

 We thank you for taking the time to share your service experience with us. Our sincere apologies for the uncharacteristic level of service you received. We have just implemented our contactless service communication through texting as a safety precaution for our guests and team. Tunde, your service consultant will be following up with you. We are committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
KM
KEITH MONDELLO
DM
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Diane M.
Saint Augustine, FL
2013 Hyundai Azera
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/07/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Happy
I am pleased with the service I received at this dealership
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 09/08/2020 05:35 AM

 We appreciate you taking the time to share your service experience and kind words with us. We are committed to keeping you safe while exceeding your expectations.

 



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
Cliente verificado
Saint Augustine, FL
2018 Hyundai Santa Fe Sport
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/10/2020
cliente verificadoCliente Verificado
Categoría: Service
Requested upgrading of first review
Service was very good. Waiting area and service access area needs improvements. Also service writers should not be graded on what is not under their control !
Recomendado
Reseña Original
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
09/05/2020
Tipo de Servicio: Maintenance
Categoría: Service
Good people
Ok service
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 09/08/2020 05:36 AM

 Thank you for taking the time to share your service experience with us. We are committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
SR
STEVE RISLEY
JP
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Jeffrey P.
St. Augustine, FL
2016 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/30/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
professional and curtious
Thanks again!!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/31/2020 05:36 AM

 We greatly appreciate you taking the time to share your service experience with us and the 5 star rating. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
SR
STEVE RISLEY
Cliente verificado
Saint Augustine, FL
2017 Hyundai Santa Fe Sport
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/25/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
All In
No pressure service. As a customer I'm there for vehicle servicing not to get a sales pitch. That's why I come back.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/26/2020 07:56 AM

 We thank you for taking the time to share your service experience and kind words with us. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
SR
STEVE RISLEY
DF
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Deborah F.
Green Cove Springs, FL
2019 Hyundai Kona
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/17/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Awesome service team
My family has bought 3 cars from Hyundai of St Augustine and we’ve been very happy.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/17/2020 02:25 PM

 We greatly appreciate you taking the time to share your service experience and kind words with us. Tunde and our Service team are committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
AG
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Alan G.
Palm Coast, FL
2018 Hyundai Kona
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/17/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
quality product and service
great quality product and personnel that I deal with. Very happy with service.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/17/2020 02:23 PM

 We greatly appreciate you taking the time to share your service experience and kind words with us. Our Service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
SR
STEVE RISLEY
MR
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Michael R.
Palm Coast, FL
2017 Hyundai Ioniq Hybrid
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/03/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
A Small Dealership In Size But Delivers Ginormous Service!
My experience with Hyundai of St Augustine has always been extremely gratifying. From my initial 3 year lease and subsequent purchase of my Hyundai Ioniq where I was most fortunate to deal with vehicle consultant extraordinaire, George Aflleje (warm, informed, and dedicated to his clients' satisfaction) to my vehicle maintenance and service, I have always been treated like royalty. All of the Service advisors have been wonderful, but I would like to specially mention Tunde, who is more than efficient. She is knowledgeable, caring and understanding. I always feel that I am getting the best service at the best prices.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/03/2020 02:21 PM

 Thank you for taking the time to share your service experience with us and the 5 star rating. Our service team is committed to keeping you safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
KM
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Kay M.
Saint Augustine, FL
2018 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/30/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Excellent Service!
I was very happy with the service I received when I took my car in. Everyone was helpful and friendly.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/31/2020 04:02 PM

 Thank you for taking the time to share your service experience with us and your kind words. Our service team is committed to keeping you safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
SR
STEVE RISLEY
TG
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Thomas G.
Saint Augustine, FL
2015 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/27/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great Service As Always
I have been taking my Hyundai cars to the Hyundai of St. Augustine Service Department for over 8 years and have never had a bad experience. From my experience, they have never recommended anything I didn't need and the work was always performed in a timely fashion and at a fair price.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/28/2020 05:49 AM

 We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine. Our Service team is committed to keeping you safe and exceeding your expectations. 



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
MH
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Martha H.
St. Augustine, FL
2016 Hyundai Tucson
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
07/27/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Title?
Oil change just takes too long
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/28/2020 05:52 AM

 Thank you for sharing your service experience with us and our apologies for the extra time needed to complete your services. We are committed to keeping you and our team safe and we are disinfecting vehicles before and after services are completed. We appreciate your patience and understanding and are committed to keeping you safe.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
SR
STEVE RISLEY
Cliente verificado
Hastings, FL
2015 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/25/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
They treat my car as if it was their car!
See title!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/27/2020 05:57 AM

Thank you for sharing your service experience with us and your kind words. Our service team is committed to keeping you safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
FD
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Felicitas D.
Palm Coast, FL
2016 Hyundai Santa Fe Sport
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/24/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Caring attitude
Tunde made an extra effort to make sure I get out on time. I was very impressed of her caring and understanding attitude towards me. I can see that she is loved and favored by her customers. I will definitely be coming back for service here.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/27/2020 06:05 AM

Thank you for sharing your service experience with us and your kind words. Tunde and our service team is committed to keeping you safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
GW
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George W.
Palm Coast, FL
2016 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/23/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great service
service department always friendly and helpful. I bring my car to Hyundai for all my service needs.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/23/2020 08:30 AM

 We sincerely appreciate you taking the time to share your experience with us and your kind words. Our service team is committed to keeping you safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
Cliente verificado
Saint Augustine, FL
2016 Hyundai Tucson
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
07/22/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
A disappointment!
Usually they are on top of sevice! This time I had my tires rotated and I felt like they they different check the tire pressures! They were all different psi settings! Also they omitted the little window sticker to inform me when I should return! It just makes me wonder if they are doing the service! I just saying!!
No Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/22/2020 07:55 AM

Thank you for sharing your service experience with us and for bringing this to our attention. Our apologies for any inconvenience this has caused. We will be addressing this with our team. We are committed to keeping you safe.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
RR
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Roberto R.
Saint Augustine, FL
2020 Hyundai Palisade
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/20/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Tundi was excellent
It’s a pleasure to get pay for maintenance for my Palisade when Tundi helps me.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/20/2020 11:39 AM

  We appreciate you taking the time to share your service experience and kind words with us. Tunde is committed to keeping you safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
RE
gravatar
Ralph E.
Palm Coast, FL
2018 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/16/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Tunde is awesome. Always smiling and upbeat, and extremely informative on upcoming service to be performed.
5 star service
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/16/2020 09:06 AM

 Thank you for taking the time to share your service experience and kind words with us. Tunde is committed to keeping you safe with a smile. 



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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