Thank you for the 5 star review.
Sean KimThank you for the great review.^^
Sean KimI am soory to hear that. Sounds like we did not explained good enough for you to understand. Factory warranty does not have deductibles but most of extended warranty does. It should be on your contract. We will print out and give you a copy next time you come. Thank you for taking your time and fill out the survey.
Sean KimI am sorry to hear about your wife. I hope she is OK now. Thank you for the 5 star review.
Sean KimI am sorry to hear that you were not pleased with our service time. We will continue to try to make improvement on that. And yes. We still have loyalty points. You automatically earn points every service you purchased here. You don't have to do anything. I will remind Tino to make sure to go over the recommendations before release the car. And I have to say thank you for the generous 4 star review. We will make sure to earn 5 stars on your next visit.^^
Sean KimThank you for the 5 star review.
Your kind words are much appreciated.^^
I like the rest lobby.