TK

TODD KISTLER

Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(375 reviews)
82

HF
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Hallie F.
Marion, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/28/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Amazing customer service
Went above and beyond to help me get my services covered under warranty. Fast service too!
Recomendado
Christopher S. de Dennis Hyundai of Easton respondió el 04/28/2017 02:42 PM

Hallie, thanks for the great review! We do our best to go above and beyond for each of our customers and are so glad to hear that you experienced just that with our awesome service department. We hope to serve you again in the future here at Dennis Hyundai! Take care.

Empleados con los que trabajó

MB
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Michael B.
Mansfield, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/23/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
A++++++++++++++++++++++++++
Great team at Dennis as always
Recomendado
Christopher S. de Dennis Hyundai of Easton respondió el 04/24/2017 08:49 AM

Thanks for the review, Michael! We're very happy to see you had such a "positive" experience with us here at Dennis Hyundai and that you've always had a great experience with us. We hope to serve you again in the future! Have a great day.

Empleados con los que trabajó

Cliente verificado
Columbus, OH
2013 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/20/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service
Their service was professional and they completed the work in a timely manner without adding on any additional charges.
Recomendado
Christopher S. de Dennis Hyundai of Easton respondió el 04/21/2017 02:32 PM

Thanks for the great review! We're glad to see you had a five-star experience with our service team here at Dennis Hyundai and we hope to serve you again in the future. Drive safe!

Empleados con los que trabajó

Cliente verificado
Columbus, OH
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/18/2017
cliente verificadoCliente Verificado
Categoría: Service
Customer service
Reached out quickly to resolve concerns, which was much appreciated.
Recomendado
Empleados con los que trabajó

Cliente verificado
Columbus, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/17/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Maintenance
Good
Recomendado
Christopher S. de Dennis Hyundai of Easton respondió el 04/18/2017 01:46 PM

Thanks for taking the time to leave us a review! We're glad you had a five-star worthy experience with our service team and we hope you'll keep Dennis Hyundai in mind for any future service needs! Take care.

Empleados con los que trabajó

Cliente verificado
Columbus, OH
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/18/2017
cliente verificadoCliente Verificado
Categoría: Service
Customer service
Reached out quickly to resolve concerns, which was much appreciated.
Recomendado

Reseña Original
Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5
04/16/2017
Tipo de Servicio: Repair
Categoría: Service
Usually great
Had a recall on my car and was never contacted. They informed me only when i came in for an oil change and never fully explained what the repair was.
Recomendado
RYAN R. de Dennis Hyundai of Easton respondió el 04/17/2017 02:16 PM

I would like to apologize for your recent service visit. Unfortunately we have no control over the letters that are sent out for recalls, those come directly from Hyundai. I am disappointed that we did not communicate to you better on wha the recall was for. I looked it up and the recall on your car was for a computer update. These are done to make sure the computer in your vehicle is working at it's peak. It is just like updating the software in your computer to a newer version, there will be changes to optimize performance. If you have any other questions or anything else I can help you with please let me know. Also if you would like to contact Hyundai and make sure they have your correct information their number is 1-800-633-5151.

Thank again
Ryan Riedmaier
Service Manager
Dennis Hyundai of Easton
(614)471-2900 ext 7300

Empleados con los que trabajó

TJ
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Trust J.
Westerville, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/14/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Good service
I have always felt that I was a valued customer each time I come to Dennis Hyundai. I have had some unusual issues with my vehicle and each time they tried their best to rectify those issues.
Recomendado
Christopher S. de Dennis Hyundai of Easton respondió el 04/16/2017 09:34 AM

Each of our customers is very important to us, as are their unique service needs! We're glad to hear we've been able to make you feel valued as we've assisted with your vehicle - that's what we work for every day here at Dennis Hyundai. We hope to continue serving you in the future! Have a great day.

Empleados con los que trabajó

SW
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Sherika W.
Columbus, OH
Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5
04/12/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Blah
I just brought my car in 2015 brand new off the lot so far I have had regular issues with it. I will not buy another Hyundai I do not think that they are good cars. On top of that they have not been able to resolve my issue
No Recomendado
RYAN R. de Dennis Hyundai of Easton respondió el 04/12/2017 08:18 AM

Hello my name is Ryan Riedmaier and I am the Service Manager. I am sorry to hear that your vehicle has not lived up to your expectations. I would like to help restore your confidence in your vehicle and Hyundai by assisting you with whatever issue you are still experiencing. Please feel free to contact me at your convenience and I will do whatever I can to help you. Thanks again for choosing Dennis Hyundai.

Ryan Riedmaier
Service Manager
Dennis Hyundai of Easton
(614)471-2900 ext 7300

Empleados con los que trabajó

CY
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Cynthia Y.
Columbus, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/09/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Always great service at Dennis Hyundai at Easton
You get my 10 again
Recomendado
Christopher S. de Dennis Hyundai of Easton respondió el 04/10/2017 10:32 AM

Thanks so much, Cynthia! We love hearing from our returning customers and are glad to hear we have been able to deliver consistently great service to you here at Dennis Hyundai. We hope to serve you again in the future! Have a great day.

Empleados con los que trabajó

JR
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Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/31/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great staff!
great work
Recomendado
Christopher S. de Dennis Hyundai of Easton respondió el 04/03/2017 03:07 PM

Hi Jeffrey! Thanks so much for the great review. Our goal at Dennis Hyundai is to ensure our customers receive the very best service and we're glad we earned your five-star rating! We hope to serve you again in the future. Have a great day.

Empleados con los que trabajó

Cliente verificado
Westerville, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/28/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Well done
Well done.
Recomendado
Christopher S. de Dennis Hyundai of Easton respondió el 03/29/2017 02:55 PM

Thanks for the five-star review! Our customers are our top priority here at Dennis Hyundai and we're happy to hear you received the exceptional service that our customers deserve. We hope you'll keep us in mind for your future service needs! Take care.

Empleados con los que trabajó

JV
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James V.
Columbus, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/28/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
.
.
Recomendado
Christopher S. de Dennis Hyundai of Easton respondió el 03/29/2017 02:51 PM

Hi James! Thanks for the great review - we're very happy to see you had an excellent experience with our fabulous service team here at Dennis Hyundai. We hope to provide you the same five-star service again in the future! Have a great day.

Empleados con los que trabajó

DO
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Dennis O.
Galena, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/24/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Very Friendly and Completed in a timely manner.
Very Friendly and Completed in a timely manner.
Recomendado
Christopher S. de Dennis Hyundai of Easton respondió el 03/27/2017 02:47 PM

Hi Dennis! Thanks for the review and for your feedback. Our friendly team works hard to ensure each of our guests is in and out in a timely manner while still delivering the highest quality work and we're glad to hear that's what you received! We hope you keep Dennis of Hyundai in mind for any future service you may need. Have a great day!

Empleados con los que trabajó

SK
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Sharon K.
Columbus, OH
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
03/21/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service as always
Great service as always
Recomendado
Christopher S. de Dennis Hyundai of Easton respondió el 03/23/2017 11:46 AM

Hi Sharon! Thank you for the awesome review. We're happy to see you had a great experience with our service team here at Dennis Hyundai. We look forward to serving you again with any future service needs you may have, and we're sure we will earn that fifth star on your next visit! Take care and drive safe.

Empleados con los que trabajó

Cliente verificado
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/20/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Fast service
Great fast service !
Recomendado
Christopher S. de Dennis Hyundai of Easton respondió el 03/21/2017 09:24 AM

Thanks for taking the time to leave us a review! We're glad to hear you were so happy with the service you received on your Elantra and that everything was taken care of quickly. We work hard here at Dennis Hyundai to ensure each of our customers receives the great service we think they deserve. Have a great day and take care!

Empleados con los que trabajó

TT
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Thomas T.
Hilliard, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/20/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Very professional in the service area.
No issues with my most recent service. In and out as expected. Service was performed as explained.
Recomendado
Christopher S. de Dennis Hyundai of Easton respondió el 03/21/2017 09:17 AM

Hi Thomas! We're pleased to hear that you were happy with the prompt and professional service you received here at Dennis Hyundai. Our goal is to ensure each of our valued customers leaves with the work they need and want completed in a timely and professional manner. We hope you'll keep us in mind for any future maintenance work. Have a great day!

Empleados con los que trabajó

GG
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Gregory G.
Blacklick, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/14/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Honest
Provided comprehensive maintenance summary but did attempt to oversell
Recomendado
Christopher S. de Dennis Hyundai of Easton respondió el 03/15/2017 01:23 PM

Thanks for the amazing review Gregory! Our honest and comprehensive service practices are just one of the ways our team at Dennis Hyundai sets themselves above the rest. We hope you'll be back again for any future routine service you may need. Take care!

Empleados con los que trabajó

Cliente verificado
Gahanna, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/12/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Routine Service
Courteous
Recomendado
Christopher S. de Dennis Hyundai of Easton respondió el 03/13/2017 02:57 PM

You can always count on courteous service with the Dennis Hyundai of Easton team! Thank you for your positive feedback. Take care!

Empleados con los que trabajó

Cliente verificado
Columbus, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/12/2017
cliente verificadoCliente Verificado
Categoría: Service
Service Department
Great customer service.
Recomendado
Christopher S. de Dennis Hyundai of Easton respondió el 03/13/2017 02:54 PM

Our team at Dennis Hyundai of Easton is proud to go above and beyond for every customer. Thank you for your glowing review and have a great day!

Empleados con los que trabajó

Cliente verificado
Hilliard, OH
2012 Hyundai Elantra To
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/09/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Prompt, courteous service.
Good records on fire from previous visits.
Recomendado
Christopher S. de Dennis Hyundai of Easton respondió el 03/10/2017 08:24 AM

Thanks for the review! We're glad to hear you received prompt and courteous service on your recent visit. Our service team is dedicated to taking great care of our customers and we're glad your experience was five-star worthy. We hope to serve you and your Elantra again in the future! Take care.

Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.