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TODD KISTLER

Dennis Hyundai of Easton
Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(375 reviews)
82

Reseñas de TODD KISTLER

JK
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Jacob K.
Columbus, OH
2012 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/28/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
the guys in the service drive are awesome
i'll come here and own Hyundai's forever
Recomendado
RYAN R. de Dennis Hyundai of Easton respondió el 06/29/2016 04:07 AM

As always it was a pleasure to assist you.

Empleados con los que trabajó
TK
TODD KISTLER
Cliente verificado
Columbus, OH
2009 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/27/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great car -- Great service!!
My car is still running great after 70,000 miles. Very happy!
Recomendado
RYAN R. de Dennis Hyundai of Easton respondió el 06/27/2016 05:24 AM

Thank you so much for taking the time to fill out the survey and for the kind words. We look forward to helping you keep your car in tip top shape for many years to come.

Empleados con los que trabajó
TK
TODD KISTLER
Cliente verificado
Gahanna, OH
2005 Hyundai Xg350
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/25/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Reliable as always
Car took exactly as long as expected for repair to be completed.
Recomendado
RYAN R. de Dennis Hyundai of Easton respondió el 06/27/2016 04:41 AM

Thanks for coming in. We know how important your time is so we are glad to hear we met our original promise time.

Empleados con los que trabajó
TK
TODD KISTLER
MA
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Maddard A.
Columbus, OH
2013 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/25/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great customer service
Nice people and always ready to help
Recomendado
RYAN R. de Dennis Hyundai of Easton respondió el 06/27/2016 04:12 AM

Thank you for taking the time to respond. We know that your time is valuable and appreciate you filling out the survey. 

Empleados con los que trabajó
TK
TODD KISTLER
TT
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Thanh T.
Columbus, OH
2015 Hyundai Accent
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/24/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent work & friends. Great...
Recommended my friend family
Recomendado
RYAN R. de Dennis Hyundai of Easton respondió el 06/27/2016 03:56 AM

Thank you for responding. Recommending us to your friends and family is the best compliment you can give us.

Empleados con los que trabajó
TK
TODD KISTLER
TR
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Tracy R.
Reynoldsburg, OH
2013 Hyundai Elantra Gt
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/22/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service.
Always a good experience.
Recomendado
RYAN R. de Dennis Hyundai of Easton respondió el 06/23/2016 04:03 AM

Thank you for the response. It is always a pleasure assisting you.

Empleados con los que trabajó
TK
TODD KISTLER
LM
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Larry M.
Columbus, OH
2016 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/17/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Consistent attentive service
Even when things don't turn out as you would hope for getting your car serviced, they know how to turn it around to make it a positive experience. The little things they do out of convenience for the customer goes a long way. Keep up the great service.
Recomendado
TODD K. de Dennis Hyundai of Easton respondió el 06/20/2016 04:39 AM

Certainly appreciate the kind words. I'll see you next time.

Empleados con los que trabajó
TK
TODD KISTLER
BG
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Barry G.
Columbus, OH
2016 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/16/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
The staff is great
Great
Recomendado
RYAN R. de Dennis Hyundai of Easton respondió el 06/17/2016 03:52 AM

Thanks for responding and we hope to be able to assist you again soon.

Empleados con los que trabajó
TK
TODD KISTLER
Cliente verificado
Reynoldsburg, OH
2012 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/10/2016
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Good personnel in Service Department---courteous, pleasant, personable, and professional
I was very pleased that the recall work was done quickly and the service advisor was friendly and courteous. I would have any recall work done at this location without hesitation. Would prefer to be able to get my car cleaned and vacuumed after servicing, but this location doesn't provide that option.
Recomendado
RYAN R. de Dennis Hyundai of Easton respondió el 06/13/2016 04:31 AM

Thanks for the review and kind words. We definiteley take all these comments seriously and are always looking for ways to improve.

Empleados con los que trabajó
TK
TODD KISTLER
MB
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Michael B.
Mansfield, OH
2015 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/03/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
A++++++++++++++++++++++++++
A++++++++++++++
Recomendado
RYAN R. de Dennis Hyundai of Easton respondió el 06/04/2016 08:29 AM

Thanks for the response.

Empleados con los que trabajó
TK
TODD KISTLER
BH
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Brad H.
Columbus, OH
2012 Hyundai Veloster
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/20/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
What makes the place so great just a few words
The people, they are always friendly (genuinely so) and the level of trustworthy service they provide
Recomendado
Victoria C. de Dennis Hyundai of Easton respondió el 05/23/2016 05:14 AM

Thank you for sharing these generous comments with us, Brad! We enjoy working with you and look forward to your next visit! 

Empleados con los que trabajó
TK
TODD KISTLER
CM
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Cheryl M.
Gahanna, OH
2010 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/18/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Expertice appreciated
Efficient, effective, accommodating service.
Recomendado
Victoria C. de Dennis Hyundai of Easton respondió el 05/19/2016 01:14 PM

We're so pleased you feel this way, Cheryl! Thank you for taking the time to share your thoughts with us and for choosing Dennis Hyundai of Easton. Come back sometime soon! 

Empleados con los que trabajó
TK
TODD KISTLER
MR
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Michael R.
Canal Winchester, OH
2013 Hyundai Sonata Hyb
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/18/2016
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
It's always a nice experince when I get my car service
5 stars
Recomendado
Victoria C. de Dennis Hyundai of Easton respondió el 05/18/2016 06:29 AM

Thank you for sharing this feedback with us, Michael! Our team enjoyed working with you and your Sonata and we look forward to your next visit. Let us know if we can help with anything else! 

Empleados con los que trabajó
TK
TODD KISTLER
Cliente verificado
Westerville, OH
2013 Hyundai Elantra Gt
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/16/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
They have earned my trust.
5 out of 5 stars
Recomendado
Victoria C. de Dennis Hyundai of Easton respondió el 05/17/2016 06:13 AM

We're happy to hear this feedback! We look forward to working with you for years to come! Thank you! 

Empleados con los que trabajó
TK
TODD KISTLER
JT
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JAMES T.
2016 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/06/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Very quick and friendly
Everyone at Dennis was quick, efficient and friendly. Highly recommend going here for your maintenance needs!
Recomendado
Victoria C. de Dennis Hyundai of Easton respondió el 02/11/2016 08:57 AM

Thank you for sharing this incredible feedback with our team here at Dennis Hyundai of Easton, James! We are so pleased you enjoyed your time with us and we look forward to working with you again next time! 

Empleados con los que trabajó
TK
TODD KISTLER
BS
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BENJAMIN S.
2015 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/06/2016
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Exceptional customer service
I never trust a dealership that doesn't offer snacks and beverages in addition to exceptional service. Everything is top notch at Dennis Hyundai!
Recomendado
Victoria C. de Dennis Hyundai of Easton respondió el 01/06/2016 07:15 AM

We are delighted to know you enjoyed your time at our dealership, Benjamin! Thanks for leaving us those great ratings and for choosing to bring your Sonata to our team here at Dennis Hyundai of Easton. See you next time! 

Empleados con los que trabajó
TK
TODD KISTLER
KS
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KELLY S.
Columbus, OH
2012 Hyundai Elantra
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
07/23/2013
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
lack of communication
i like the work on my car and feel confident that it is safe and well completed. However, I do believe that customers deserve better communication ...especially if it is a particularly long job and the business is offering text and phone communication. I had to innitiate all discussions and phone calls updating me on my car and never once received a text.
It has always bothered me to that there is NO COFFEE or soda in the place. How ridiculous to only offer it to me when im buying a new car then not when im getting my car worked on.
If there was a choice of "maybe" to select under "would you recommend this business to a friend"...that would be my answer.
Recomendado
Aaron R C. de Dennis Hyundai of Easton respondió el 08/22/2013 08:38 AM

Kelly, I apologize for the communication issues, we will work with our personnel to assure the communication is better in the future.  We do offer free coffee and bottled water at our coffee bar located in our customer waiting lounge, along with free Wi-Fi and private sitting areas.  Also located in our service drive up area have vending machines with everything from soda to ice-cream. 

Empleados con los que trabajó
TK
TODD KISTLER
SJ
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SHELLY J.
Canal Winchester, OH
2013 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/16/2013
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service is great
Very happy with this dealer.
Recomendado
Empleados con los que trabajó
TK
TODD KISTLER
BW
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BRIAN W.
Delaware, OH
2013 Hyundai Santa Fe
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
07/06/2013
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Expensive, bogus upsell, long wait
They charge $25 for tire rotation, and if you want them balanced it's $70. I overheard them attempt an upsell of a bogus "caliper cleaning" to a woman, which makes me question their tactics. I didn't have a great buying experience either and would recommend going elsewhere.
No Recomendado
Aaron R C. de Dennis Hyundai of Easton respondió el 07/25/2013 11:19 AM
I'm sorry you have had a poor experience at Dennis Hyundai. Dennis regularly price checks the market and is confident the pricing is competitive, in fact our Synthetic Bled Oil change is less than what others are charging for a Conventional Oil Change. Dennis also offers a lifetime free rotation program. A Brake Service is recommended every 15,000 miles and is certainly not a "bogus" service. This service helps assure maximum brake Brake Pad and Rotor life and saves customers costly unnecessary repairs due to uneven brake wear. Hyundai recommends owners preform this service regardless of their gender. Please refer to the following link to learn more about this service and many other services Dennis provides. www.dennisservice.com/resources/video-library/ds-brake-service/
Empleados con los que trabajó
TK
TODD KISTLER
JW
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Jane W.
Columbus, OH
2005 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/27/2013
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
never had a bad experince
for a dealership they are great
Recomendado
Empleados con los que trabajó
TK
TODD KISTLER
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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