SP

Stephanie Pless

Service Advisor
Calificación General
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(85 reviews)
95

RD
RAY D.
Wilmington, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/13/2026
cliente verificadoCliente Verificado
10
Great Service by Professionals
Green Meadows continues to excel in super service to maintain our family vehicles. Stephanie and Shop Manager Mark are top notch dealing with customer scheduling, reception, and post service assistance for its clients. I have never felt like a “transaction” or another “number” but rather a valued client.

The GM team of mechanics is probably one of the best in the Wilmington area. They are experienced to deal with any vehicular issue. Billie, a seasoned GM mechanic, is my “rock star” who has worked on my “vintage” car over the past 5 years. Before any repair or service is performed (except routine items like an oil change or inspection), Stephanie or Mark will discuss with you the issue; the planned fix, time needed, and cost. In most cases, the issue is documented with photos that track these items and their resolution. Additionally, the urgency of the repair is noted. As a result, I am much more aware of my car’s overall mechanical wellbeing and focused on those issues necessary for the safe and efficient operation of my vehicle. Final comment is about cost. Having been a past client of both a dealership’s service department and a private garage, I have never felt that my service by Green Meadows was overpriced or filled with questionable charges. The value is good for the excellent service I have received. As a result, I trust Green Meadows and it’s dedicated team members in the front office and in the service bays. Thank you.
Empleados con los que trabajó

CS
CLIFTON & SUSAN S.
Wilmington, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/07/2026
cliente verificadoCliente Verificado
10
excellent customer care
Excellent knowledge of automotive needs.
Empleados con los que trabajó

SG
SCOTT G.
Leland, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/04/2026
cliente verificadoCliente Verificado
10
My new mechanic
I recently moved to the area and needed a mechanic to work on my Jeep. I contacted the local dealership and they quoted a ridiculous price. Plus, they didn't give me a confident feeling about the service I required. I searched for a Jeep mechanic and found Green Meadows Automotive. I visited the shop and discussed the service with Stephanie. I left the shop and she sent me a text message quote with all the parts, labor and shop costs required. The price was in line with my research. Once I agreed to the quote. She set up the appointment. A few days later the service was performed. The service was performed perfectly. My Jeep was returned to me as clean as I left it. I found my new shop.
Empleados con los que trabajó

Cliente verificado
Leland, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/03/2026
cliente verificadoCliente Verificado
9
Diagnostics
Took my vehicle in for an inspection & their service alerted me to several issues that I didn’t know I had with it. Will definitely use these guys again due to their professionalism & thoroughness!
Empleados con los que trabajó

ZP
ZACH P.
Wilmington, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/01/2026
cliente verificadoCliente Verificado
10
Great service
Excellent customer service not pushing and very easy to deal with.
Empleados con los que trabajó

RD
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Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/21/2025
cliente verificadoCliente Verificado
10
Vehicle service , customer of several years
I have been very pleased with my service at Green Meadows over the years on my vehicles. Great service, great folks to work with and I so appreciate that I can trust them.
Empleados con los que trabajó

JT
JEFFERY & SUSAN T.
Leland, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/05/2025
cliente verificadoCliente Verificado
10
Expert staff and service!
We have our vehicles serviced regularly at Green Meadows so they are always in tip top shape. But every once in a while my older vehicle has a problem that might need urgent care. I know I can always count on the wonderful staff at Green Meadows to quickly diagnose and fix the issue and get me back on the road!

BS
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BRUCE S.
Hampstead, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/05/2025
cliente verificadoCliente Verificado
10
BMW repairs
Discussed/explained problems at hand. Very helpful Dx root problem.

DS
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DENISE S.
Wilmington, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/04/2025
cliente verificadoCliente Verificado
10
Awesome place to take your vehicle!!
Green Meadows has always given me excellent care, answering all of my questions and accommodating my crazy schedule. They are fair and honest! I will continue to take my business there!
Empleados con los que trabajó

JL
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JOSEPH L.
Wilmington, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/03/2025
cliente verificadoCliente Verificado
9
Great service
I was having a problem with a vibration in my new tires that I bought elsewhere and the me chanic found out that the place that did my tires didnt balance them right and that was causing the problem, There were no upselling to say something else was the problem, so green meadows is my go to mechanic shop
Empleados con los que trabajó

MO
MELISSA O.
Wilmington, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/27/2025
cliente verificadoCliente Verificado
10
Fantastic service, honest and reliable!
This was our first time using Green Meadows and we will be using them every time going forward! They kept us abreast of the situation the whole time, worked expediently to get us on the road before the holiday, and charged a very fair price!
Empleados con los que trabajó

DM
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DAVID M.
Swansboro, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/22/2025
cliente verificadoCliente Verificado
10
Same day service!
Very nice and knowledgeable crew! They helped me same day with my daughter’s car knowing I was from out of town! Thank you again!!
Empleados con los que trabajó

AS
ANGELO S.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/30/2025
cliente verificadoCliente Verificado
10
Great Auto Repair
Once again, excellent service from start to finish. Prices are fair and car repair complete same day. Very honest people which is sometimes very hard to find when searching for a mechanic.
Marc G. de Green Meadows Automotive respondió el 11/06/2025 07:45 AM

We appreciate your feedback and are glad you had a positive experience with our service and team. Your trust in us is valued.

Empleados con los que trabajó

MV
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MADDY V.
Wilmington, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/29/2025
cliente verificadoCliente Verificado
10
Fast trustworthy service
I have a car that’s 20 years old and Green Meadows keeps that baby purring. This particular visit I needed a state inspection quickly. Stephanie got me in and out. It was a breeze. Quiet waiting room that’s clean and comfortable.
Marc G. de Green Meadows Automotive respondió el 11/06/2025 07:45 AM

We appreciate your positive feedback about your experience with us. It's great to hear that our team provided quick and efficient service.

Empleados con los que trabajó

Cliente verificado
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/15/2025
cliente verificadoCliente Verificado
10
Excellent service
The team at Green Meadows Auto provided friendly, concise and timely communication throughout the service experience. I appreciated the reminder the day before my service appt confirming the desired service. I was extremely impressed with the thoroughness and detail the tech provided in the multi point inspection which discovered some safety repairs that were necessary that I was not aware of. Lastly, given these findings and even under the limited timeframe I had requested, they assisted me in prioritizing which repairs were absolutely necessary at that time and completed those repairs. They also helped me plan for the repairs that could be pushed to the next service appt. I have full confidence and trust that they are looking out for my best interest and safety.
Marc G. de Green Meadows Automotive respondió el 10/27/2025 08:59 AM

We appreciate your feedback and are pleased to hear that our team provided thorough communication and prioritized your safety. Thank you for choosing Green Meadows Automotive for your service needs.

Empleados con los que trabajó

HM
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HAYES M.
Castle Hayne, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/14/2025
cliente verificadoCliente Verificado
10
Green Meadows experience
Very happy with the service provided. There was great communication, the work was done quickly and efficiently T a good price.
Empleados con los que trabajó

FG
FRAN G.
Wilmington, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/08/2025
cliente verificadoCliente Verificado
8
Great service
Green Meadows Garage is always very respectful, friendly and provide quick service. They listen and explain very well.
Marc G. de Green Meadows Automotive respondió el 10/10/2025 12:13 PM

We appreciate your feedback and are glad to hear that our team provided respectful service and clear communication. Your satisfaction is important to us.

Empleados con los que trabajó

BM
BRIAN M.
Rocky Point, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/26/2025
cliente verificadoCliente Verificado
10
2017 Explorer water pump
Green Meadows Auto has great customer service along with top notch techs to handle all of your automotive needs small or large . You won’t be disappointed
Marc G. de Green Meadows Automotive respondió el 10/10/2025 12:17 PM

We appreciate your positive feedback and are glad to hear you value our customer service and skilled technicians. Your satisfaction motivates us to maintain high standards.

Empleados con los que trabajó

ST
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STEVE T.
Wilmington, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/25/2025
cliente verificadoCliente Verificado
10
Honest and trustworthy!
Green Meadows staff is honest and willing to take the time to explain what is wrong with the car, what that part does to make it run etc. The staff will also explain what needs to be done immediately, what work you will eventually need in the future. So much better than bringing it back to a dealership for repairs!
Marc G. de Green Meadows Automotive respondió el 10/10/2025 12:18 PM

We appreciate your feedback and are glad you find our staff knowledgeable and honest. Your satisfaction is important to us, and we value your support.

Empleados con los que trabajó

NP
NANCY P.
Wilmington, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/24/2025
cliente verificadoCliente Verificado
10
Great service
As always Green Meadows took care of everything I needed, reviewing with me what I might need in the future. They are fair and efficient and I highly recommend.
Marc G. de Green Meadows Automotive respondió el 10/10/2025 12:18 PM

We appreciate your feedback and are glad to hear you found our service fair and efficient. Thank you for recommending us.


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