Reseñas de Stephanie Pless

MARIE R.

2019 Honda HR-V

07/08/2026

Cliente Verificado

Superior Service

Recommended from a friend. 💯 accurate referrals. No nonsense efficient and affordable. Looking forward to becoming a regular. Thank you.

Empleados con los que trabajó

Stephanie Pless

Service Advisor

Cliente verificado

Wilmington, NC

2000 Volkswagen Jetta

06/27/2026

Cliente Verificado

Oil change and filter tire rotation..

Have used these folks for years.
Customer service is always great very friendly and helpful. They have a good reminder system set up so you do not forget your appointment. Stephanie has been there for a long time and is very good with customer service.

Empleados con los que trabajó

Stephanie Pless

Service Advisor

James T.

Hampstead, NC

06/26/2026

Dealer level service with real savings plus local ownership

Green Meadows always provides excellent quality of workmanship combined with unsurpassed communication. The level of communication and information provided is at a level that rivals some of the larger dealership groups while still providing cost savings compared to a dealership and the comfort of knowing I am dealing with truly local people and family ownership as opposed to large, corporate stores or chains that own 15+ locations. I plan to take all my vehicles to Green Meadows going forward.

Empleados con los que trabajó

RAY D.

Wilmington, NC

2000 Lexus ES 300

06/25/2026

Cliente Verificado

Outstanding Service!

Green Meadows is a premier auto service center. When I scheduled my “vintage” car for its annual inspection, Stephanie made sure the process was easy and efficient. Within an hour, my car had passed inspection and was ready for pickup! I can’t thank the Team at Green Meadows enough for the excellent auto care my wife and I have received over the years. Trusted professionals.

Empleados con los que trabajó

Stephanie Pless

Service Advisor

DARLA S.

Wilmington, NC

2013 Chevrolet Cruze

06/24/2026

Cliente Verificado

Every time I take my cars there they are amazing. Someone u can trust

They always lmk when they do work ahead of time so u know exactly what you're dealing with

Empleados con los que trabajó

Stephanie Pless

Service Advisor

JAMES F.

2017 Ford Fusion

06/19/2026

Cliente Verificado

Great

Stephanie is always the best.

Empleados con los que trabajó

Stephanie Pless

Service Advisor

JASWINDER S.

2009 Toyota Corolla

06/06/2026

Cliente Verificado

Vvti cam gear replacement

"I checked out a bunch of places in Wilmington, but a friend told me to come here — and I'm so glad I listened. They diagnosed my Corolla quickly, were upfront about everything, and the price was more than fair. They fixed my VVT-i cam gear and the car feels better than it has in a long time. Super professional, honest, and genuinely impressive service.
Highly recommend!"

Empleados con los que trabajó

Stephanie Pless

Service Advisor

Cliente verificado

2013 Jeep Wrangler

06/02/2026

Cliente Verificado

Green Meadows has great communication

A lot of companies have lousy communication but not Green Meadows. I've grown to trust their judgement because if I had listened to them months ago, I probably would have saved a lot of money.

Empleados con los que trabajó

BRUCE P.

Wilmington, NC

2019 Honda CR-V

05/30/2026

Cliente Verificado

Oil change and tire rotation

Great service !

Empleados con los que trabajó

Stephanie Pless

Service Advisor

FORREST B.

Wilmington, NC

2010 Ford Explorer Sport Trac

05/29/2026

Cliente Verificado

Always great experience with both Daniel and Stephanie. They do all they can to help.

Great place to take your vehicle in every way. So pleasant to deal with the help there.

Empleados con los que trabajó

Stephanie Pless

Service Advisor

Cliente verificado

Wilmington, NC

2011 Toyota Highlander

05/23/2026

Cliente Verificado

Thank

Thanks to Stephanie and the mechanic for squeezing me in on Friday. You all do a great job

Empleados con los que trabajó

Stephanie Pless

Service Advisor

RAY D.

Wilmington, NC

2000 Lexus ES 300

05/22/2026

Cliente Verificado

The Best Auto Repair Service Shop in Wilmington

As a long term customer of Green Meadows, I am happy to give this shop “two thumbs up.” Besides the knowledgeable and positive engagement by Stephanie and Daniel in reception, these two pros can help determine what is needed to resolve the issue and then schedule the service. Billy and his teammates in the service bays are among the best in town. Billy has worked on my vintage car several years and always delivered a “better car” afterwards. Good service is not cheap but GM’s prices are fair and reasonable. I trust and appreciate this honest company, its dedicated team, and their excellent service to keep our family cars on the road.

Empleados con los que trabajó

Stephanie Pless

Service Advisor

JAMES F.

2017 Ford Fusion

05/19/2026

Cliente Verificado

New to the area!

As a new customer they were very good and kind. Professional and reliable. Excellent customer service. As a returning customer as was treated first rate. They are Professional and reliable.
Stephanie and Daniel are the best.

Empleados con los que trabajó

Brandy H.

Wilmington, NC

05/16/2026

Avoid at all costs literally

BEWARE BEWARE BEWARE
AVOID AT ALL COSTS
My experience

They did so much extra diagnosing everything possible that was wrong with it EXCEPT for what i brought it for.. the FIRST $155.00(That’s what I was quoted over the phone to find out what needed to be fixed, has/fueling issues.... She ABSOLUTELY knew the issue that I was having before i dropped it off because SHE asked a bunch of questions… Only cut off after getting GAS, happens after I reFUEL, GAS pump clicks while I’m getting GAS…SHE could've told me then that they had to drop the GAS tank, SHE didn’t until they had my vehicle for almost a day… she calls and tells me that it would be an extra money $240.00….Just to tell me what I had asked about (THE ONLY THING I ASKED ABOUT OR WANTED CHECKED OUT OR REPAIRED) I had to agree, I had to pay $90.00 to get it towed there, so I was under the assumption that it was still not drivable… Come to find out he had drove it after it sat there over the weekend waiting for the appointment that was scheduled 4 days after I had it towed there. So we’re at $$395.00 just diagnostic at this point. and it was drivable, could have come and got it but I’m in $400 deep at this point. found out after the fact). Then they didn't even take any of that MONEY for just the DIAGNOSTIC FEE off my repair. Then I get the call that it is the charcoal canister and they already have my gas tank dropped anyway so they won’t charge me labor but the part is over $250… (Look it up online CHARCOAL CANISTER for a 2006 Kia Sorento -you can get a brand new part for $50- $75 at most) and broke my plastic piece that holds my dimmer switch, told me to come back before 4pm, (Im having to work overtime at this point) that I wasn’t putting it back in correctly (not true, a friend has purchased a piece to fix it ) That's what really happened so tell me how I'm supposed to feel? Anyway a $75 part cost me $600 dollars and took 4 days, they couldn’t move my car up even though I had it towed there 5 days earlier. I have attached pictures below. My personal advice… go somewhere else first.. and second. Just avoid if at all possible. They quoted me $240.00 to get my AC inspected while they already had my vehicle there and had paid for the repairs. Needless to say she said that the $240 diagnostic fee would not be taken off the repair bill. So I absolutely would not go through with another nightmare. Thank God I didn’t… I went to JS AND J AUTO in WILMINGTON this week to get my AC serviced and repaired. They charged $125 to diagnose and fix, I needed an extra part fixed, they went above and beyond, took the $125 diagnostic fee off of my repairs, offered me a cheaper replacement part, if I wanted it, an after market part, saved me a couple hundred dollars and replaced my condenser, the lines, cleaned out everything and recharged it…. Best experience and customer service ever… Got an excellent deal, they offered to pick me up and my AC is so cold sometimes you have to turn it off or you will freeze. So there is a happy ending to my story thanks to JS AND J AUTO.
The $600 for a charcoal canister in a 06 Kia at Green Meadows Auto, single woman’s nightmare. Stephanie did not want to work with me at all, she was really rude going back and forth with me on text messages after the fact. The owner did try to reach out after that but I have nothing to say to a business that takes advantage of people. Note : I was NEVER ugly or said anything out of the way, I wasn’t raised that way. I’m southern girl from NC where I was raised people didn’t take advantage of each other and handshakes actually meant something. That’s just my two cents. I have pictures of invoice if anyone needs them just message me.

Empleados con los que trabajó

Stephanie Pless

Service Advisor

RUSTY B.

Wilmington, NC

2022 Honda Pilot

05/13/2026

Cliente Verificado

Rusty Brewer

Went to them with a time sensitive issue and the worked me in to meet my time crunch. I had an emergent tire issue that was handled above and beyond what I expected. Thx ‼️👍😎

Empleados con los que trabajó

Stephanie Pless

Service Advisor

NORM W.

2023 BMW 230i xDrive

05/08/2026

Cliente Verificado

Prompt and professional

Inspection went well

Empleados con los que trabajó

Stephanie Pless

Service Advisor

Cliente verificado

Wilmington, NC

2023 Chevrolet Colorado

05/07/2026

Cliente Verificado

Great Service!!

Great Team at Green Meadows. Always professional and superb technicians. Thx!

Empleados con los que trabajó

Stephanie Pless

Service Advisor

Jordan S.

2020 Kia Sportage

04/24/2026

Cliente Verificado

Quick and easy service

It was easy to book an appointment online. They had my inspection done quickly and the whole process was seamless.

Empleados con los que trabajó

Cliente verificado

Wilmington, NC

2020 Ford Ranger

04/17/2026

Cliente Verificado

Tires for Two Trucks

Quality products and prompt installation of 4 new tires on each of our two pickup trucks! Professional and pleasant staff! Just the most recent of our maintenance visits to GMA!

Empleados con los que trabajó

Stephanie Pless

Service Advisor