SG

Samantha Giddens

Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(1172 reviews)
75

SS
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Stefanie S.
Lakeland, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/16/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Super nice staff
Always nice and speedy
Recomendado
Daniel G., Digital Media Director de Lakeland Hyundai respondió el 08/16/2017 02:09 PM

Thank you for your rating and review. Our teams know that great service makes everything better - we're just glad our customers agree. If we can do anything, don't hesitate to ask... we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 577-5268
Empleados con los que trabajó

KB
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Kenneth B.
Plant City, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/15/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Every associate cares about you and your vehicle.
I recommend this dealership to everyone.
Recomendado
Daniel G., Digital Media Director de Lakeland Hyundai respondió el 08/16/2017 08:20 AM

Thank you for your rating and review. We appreciate your continued support and encouragement. We know our teams continually strive for excellence every day and it is great when customers find our quality is worth sharing.  If we can do anything, don't hesitate to ask... we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 577-5268
Empleados con los que trabajó

Cliente verificado
Auburndale, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/15/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service
Yes I would
Recomendado
Daniel G., Digital Media Director de Lakeland Hyundai respondió el 08/16/2017 08:15 AM

Thank you for your rating and review. We appreciate your business and hope we can continue to provide great service every time. If we can do anything, don't hesitate to ask... we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 577-5268
Empleados con los que trabajó

SM
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Steven M.
2015 Hyundai Genesis Co
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/15/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Keep the bar high
Service Advisor Samantha demonstrates true professionalism and sets herself apart by being genuine and sincere. She makes the difference at Lakeland Hyundai.
Recomendado
Daniel G., Digital Media Director de Lakeland Hyundai respondió el 08/16/2017 08:15 AM

Thank you for your rating and review. We have worked with all of our teams over the past several years to improve the quality expectations and standards that we require from all of our staff. We have seen the changes and always review comments and suggestions from every customer.

Thank you for continuing to be a Lakeland Hyundai Service customer and we will continue to improve our level of service to exceed every customer's expectations. If we can do anything, don't hesitate to ask... we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 577-5268
Empleados con los que trabajó

GL
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Gary L.
Lakeland, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/15/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Professional
Very good service
Recomendado
Daniel G., Digital Media Director de Lakeland Hyundai respondió el 08/15/2017 09:20 AM

Thank you for your  rating and review. Our teams work hard to make sure every customer has a good experience;; thank you for noticing. If we can do anything, don't hesitate to ask... we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 577-5268
Empleados con los que trabajó

Cliente verificado
Lakeland, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/14/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Another wonderful visit
Great place to take your vehicle for repairs and service. Very friendly staff, quick service and wonderful facility.
Recomendado
Daniel G., Digital Media Director de Lakeland Hyundai respondió el 08/15/2017 05:48 AM

Thank you for your rating and review. We truly appreciate your repeat business and thank you for coming to Lakeland Hyundai Service. If we can do anything, don't hesitate to ask... we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 577-5268
Empleados con los que trabajó

PN
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Phyllis N.
2015 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/13/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Very Good Service.
I Will Most Certain Buy My Next Car There.
Recomendado
Daniel G., Digital Media Director de Lakeland Hyundai respondió el 08/14/2017 05:27 AM

Thank you for your rating and review. We appreciate your business and thank you for considering Lakeland Hyundai for your next vehicle purchase. If we can do anything, don't hesitate to ask... we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 577-5268
Empleados con los que trabajó

BP
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Bruce P.
Lakeland, FL
2016 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/13/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Excellence in every capacity
Nothing but extreme professionalism in every department....
Recomendado
Daniel G., Digital Media Director de Lakeland Hyundai respondió el 08/14/2017 05:33 AM

Thank you for your great rating and review. We know our teams take great pride in what they do for every customer in every department; it is a great pleasure to hear that our customers enjoy the benefits.  If we can do anything, don't hesitate to ask... we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 577-5268
Empleados con los que trabajó

DF
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David F.
Davenport, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/12/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Good Service
Service is consistently good and they are flexible with my schedule.
Recomendado
Daniel G., Digital Media Director de Lakeland Hyundai respondió el 08/14/2017 05:31 AM

Thank you for your rating and review. We know the service department usually isn't the first place customers want to be, so we try to make it as easy as possible to schedule service and provide a good quality experience every time.  If we can do anything, don't hesitate to ask... we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 577-5268
Empleados con los que trabajó

TF
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Thomas F.
Polk City, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/12/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service sppt
Great service easy access fast appointment on time no waiting pleasantly surprised
Recomendado
Daniel G., Digital Media Director de Lakeland Hyundai respondió el 08/14/2017 05:30 AM

Thank you for your rating and review. We know what it is like going for service at some places and we strive to be different, better and make the experience more pleasurable. If we can do anything, don't hesitate to ask... we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 577-5268
Empleados con los que trabajó

GT
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Gene T.
Lakeland, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/11/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Gene T
They do what they say,and say what they do !
Recomendado
Daniel G., Digital Media Director de Lakeland Hyundai respondió el 08/14/2017 05:29 AM

Thank you for your rating and review. We believe that being honest, upfront, professional, friendly and dedicated are only some of the qualities that define great service; we know our teams strive for greatness every day. If we can do anything, don't hesitate to ask... we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 577-5268
Empleados con los que trabajó

TO
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Timothy O.
2015 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/11/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Good services
Yes
Recomendado
Daniel G., Digital Media Director de Lakeland Hyundai respondió el 08/11/2017 02:08 PM

Thank you for your rating and review. Thank you for being a Lakeland Hyundai customer.  If we can do anything, don't hesitate to ask... we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 577-5268
Empleados con los que trabajó

CT
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Cynthia T.
Lakeland, FL
2013 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/11/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great Service
This is the ONLY place I will take my vehicle.
Recomendado
Daniel G., Digital Media Director de Lakeland Hyundai respondió el 08/11/2017 02:07 PM

Thank you for your rating and review. We are so pleased that you have the confidence to ONLY bring your vehicle to Lakeland Hyundai for service. If we can do anything, don't hesitate to ask... we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 577-5268
Empleados con los que trabajó

DM
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David M.
Plant City, FL
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
08/11/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Friendly and helpful
Good job
Recomendado
Daniel G., Digital Media Director de Lakeland Hyundai respondió el 08/11/2017 02:13 PM

Thank you for your rating and review. If we could have done anything during your recent visit to make your experience better, please let us know. If we can do anything, don't hesitate to ask... we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 577-5268
Empleados con los que trabajó

JB
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Jenny B.
Mulberry, FL
2013 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/11/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Jenny B
Only the service department is good
Recomendado
Daniel G., Digital Media Director de Lakeland Hyundai respondió el 08/11/2017 01:57 PM

Thank you for your rating and review. We take great pride in our service and sales departments and hope we can make your experience in both enjoyable. If we can do anything, don't hesitate to ask... we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 577-5268
Empleados con los que trabajó

TM
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TIMOTHY M.
2016 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/11/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
SERVICE DEPT ROCKS !!!!!
have had all my service work done at this dealership, and will continue to do so in the future, as they have treated me well in all my visits.
Recomendado
Daniel G., Digital Media Director de Lakeland Hyundai respondió el 08/11/2017 01:58 PM

Thank you for your rating and review. We hope to treat every customer well every time they come to service. If we can do anything, don't hesitate to ask... we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 577-5268
Empleados con los que trabajó

ER
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Edna R.
Lakeland, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/10/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Superb Customer Care
Very customer friendly service. Thank you.
Recomendado
Daniel G., Digital Media Director de Lakeland Hyundai respondió el 08/11/2017 02:03 PM

Thank you for your rating and review. We know our teams work hard to make sure every customer has a great experience. If we can do anything, don't hesitate to ask... we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 577-5268
Empleados con los que trabajó

CC
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Carol C.
Lakeland, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/10/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
service manager, Chris Haggstrom
He listens! Great manager over a great staff!
Recomendado
Daniel G., Digital Media Director de Lakeland Hyundai respondió el 08/11/2017 02:01 PM

Thank you for your rating and review. We do believe it is important to listen and understand the concerns of our customers. If we can do anything, don't hesitate to ask... we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 577-5268
Empleados con los que trabajó

TL
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Thomas L.
Lakeland, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/10/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
did a great job
very satisfied with service
Recomendado
Daniel G., Digital Media Director de Lakeland Hyundai respondió el 08/11/2017 02:00 PM

Thank you for your rating and review. We know our teams work hard to make sure every customer has a good experience. If we can do anything, don't hesitate to ask... we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 577-5268
Empleados con los que trabajó

NT
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Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/10/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Comfortable waiting area, very pleasant people, work on car done in a timely manner
Yes, I would recommend this dealership ?
Recomendado
Daniel G., Digital Media Director de Lakeland Hyundai respondió el 08/11/2017 01:59 PM

Thank you for your rating and review. Thank you for the recommendation and kind words. If we can do anything, don't hesitate to ask... we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 577-5268
Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.