SG

Samantha Giddens

Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(1172 reviews)
75

MT
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Melissa T.
Clearwater, FL
2016 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/17/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
review
.
Recomendado
Daniel G., Digital Media Director de Lakeland Hyundai respondió el 11/20/2017 05:30 AM

Thank you for your rating and review. If we can do anything, don't hesitate to ask... we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 577-5268
Empleados con los que trabajó

DM
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Daniel M.
Lakeland, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/17/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
As always, great.
Great value, great service.
Recomendado
Daniel G., Digital Media Director de Lakeland Hyundai respondió el 11/17/2017 08:37 AM

Thank you for your rating and review. WE appreciate your repeat business and glad we can continue to provide great value and service. If we can do anything, don't hesitate to ask... we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 577-5268
Empleados con los que trabajó

Cliente verificado
Sun City Center, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/16/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great customer service
Your employees and caring, courteous, and friendly. Service is excellent.
Recomendado
Daniel G., Digital Media Director de Lakeland Hyundai respondió el 11/17/2017 08:36 AM

Thank you for your rating and review. We believe that great customer service is the backbone of every part of our business.  If we can do anything, don't hesitate to ask... we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 577-5268
Empleados con los que trabajó

Cliente verificado
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/16/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Service
Service was great.
Recomendado
Daniel G., Digital Media Director de Lakeland Hyundai respondió el 11/17/2017 08:35 AM

Thank you for your rating and review. We know our teams strive for great service with every customer - it is nice to hear of our success. If we can do anything, don't hesitate to ask... we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 577-5268
Empleados con los que trabajó

DP
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Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/16/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
The people
I've been coming to Lakeland Hyundai for many years and have always had a good, friendly experience. Also, I've never had a problem with the services performed.
Recomendado
Daniel G., Digital Media Director de Lakeland Hyundai respondió el 11/16/2017 09:08 AM

Thank you for coming to Lakeland Hyundai Service and for your continued business. We know making sure every customer has a great experience every time is vital to our continued growth and success. If we can do anything, don't hesitate to ask... we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 577-5268
Empleados con los que trabajó

MS
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Michael S.
Lake Alfred, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/15/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
5 Star service
4+ years and 2 Elantras and not pne complaint . Could not ask for a more reliable vehicle.
Recomendado
Daniel G., Digital Media Director de Lakeland Hyundai respondió el 11/16/2017 05:18 AM

Thank you for your rating and review. We certainly appreciate your repeat business and for coming to Lakeland Hyundai Service. We hope to continue to earn your business and if we can do anything, don't hesitate to ask... we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 577-5268
Empleados con los que trabajó

RB
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Roberto B.
Riverview, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/15/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Excellent dealership
Great service
Recomendado
Daniel G., Digital Media Director de Lakeland Hyundai respondió el 11/16/2017 05:13 AM

Thank you for your rating, review and kind words. We know our teams try to provide great service and hearing our customers tell us we have great service keeps everyone striving for excellence. If we can do anything, don't hesitate to ask... we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 577-5268
Empleados con los que trabajó

JH
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John H.
Lakeland, FL
2017 Hyundai Ioniq Hybr
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/14/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Perfect
Didn't waste anytime letting me know there might be a recall. Setup a loaner while they replaced the part. Didn't have to wait long to drop off or pick up.
Recomendado
Daniel G., Digital Media Director de Lakeland Hyundai respondió el 11/15/2017 05:58 AM

Thank you for your rating and review. We're glad we could meet your service expectations and provide a quality experience. If we can do anything, don't hesitate to ask... we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 577-5268
Empleados con los que trabajó

RR
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Robert R.
Mulberry, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/14/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
everyone was friendly and helpful
pleasant experience
Recomendado
Daniel G., Digital Media Director de Lakeland Hyundai respondió el 11/14/2017 01:01 PM

Thank you for your rating and review. We certainly pleased we could provide a pleasant experience while at Lakeland Hyundai service. If we can do anything, don't hesitate to ask... we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 577-5268
Empleados con los que trabajó

KB
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Kathleen B.
Lakeland, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/12/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
One more time
Service at Hyundai Lakeland Automall was great as always.
Recomendado
Daniel G., Digital Media Director de Lakeland Hyundai respondió el 11/13/2017 01:27 PM

Thank you for your rating, review and repeat business. We hope to continue to earn your business we thank you for coming to Lakeland Hyundai Service.  If we can do anything, don't hesitate to ask... we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 577-5268
Empleados con los que trabajó

SS
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Sierra S.
Plant City, FL
2016 Hyundai Sonata Hyb
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/11/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Amazing place
Excellent service and staff.
Recomendado
Daniel G., Digital Media Director de Lakeland Hyundai respondió el 11/13/2017 01:21 PM

Thank you for your rating and review. We like amazing and don't normally get that one, but it's great to hear you had such a great experience.  If we can do anything, don't hesitate to ask... we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 577-5268
Empleados con los que trabajó

CC
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Crisandra C.
Lakeland, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/11/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
All staff went above and beyond to help me
My service tech was very helpful
Recomendado
Daniel G., Digital Media Director de Lakeland Hyundai respondió el 11/13/2017 12:48 PM

Thank you for your rating and review. It's always nice to get comments from our customers about their experience. If we can do anything, don't hesitate to ask... we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 577-5268
Empleados con los que trabajó

JS
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John S.
Tampa, FL
2017 Hyundai Ioniq Hybr
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/09/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great job-for the service dept.
This is not the first time by a long shot to buy a new vehicle/ and/or dealing with a service dept. I currently own 7 vehicles and 6 more trailers. If you=all keep doing what you are doing now you will be around as long as you want to. Thanks/john
Recomendado
Daniel G., Digital Media Director de Lakeland Hyundai respondió el 11/10/2017 05:21 AM

Thank you for the compliment and rating. We know our teams work hard to make sure every customer has a great experience and it is customers like you that keep us in business and striving for better. If we can do anything, don't hesitate to ask.. we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 577-5268
Empleados con los que trabajó

ML
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Manuel L.
Lakeland, FL
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
11/07/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
is a great facility
You are treated with respect and courtesy.
Recomendado
Daniel G., Digital Media Director de Lakeland Hyundai respondió el 11/09/2017 05:35 AM

Thank you for your rating and review. If we could have done anything differently during your last service visit to make your experience even better, please let us know. If we can do anything, don't hesitate to ask... we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 577-5268
Empleados con los que trabajó

KO
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Kimmie O.
Lakeland, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/06/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
SAMANTHA GIDDINS
GOOD WORK
Recomendado
Daniel G., Digital Media Director de Lakeland Hyundai respondió el 11/06/2017 02:06 PM

Thank you for your rating and review. Samantha is a valuable part of our team and thank you for the kind acknowledgment. If we can do anything, don't hesitate to ask... we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 577-5268
Empleados con los que trabajó

MG
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Michael G.
Plant City, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/06/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
You provide a comfortable place to wait while my car is being serviced, plus I like that you wash my car.
Great job
Recomendado
Daniel G., Digital Media Director de Lakeland Hyundai respondió el 11/06/2017 09:00 AM

Thank you for your rating and review. We know the service department usually is not the first place a customer wants to be, so we try to make the experience as pleasant as possible. If we can do anything, don't hesitate to ask... we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 577-5268
Empleados con los que trabajó

IG
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Irene G.
Lakeland, FL
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
11/05/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
The friendlyness and very clean.
Keep up the great work
Recomendado
Daniel G., Digital Media Director de Lakeland Hyundai respondió el 11/06/2017 09:12 AM

Thank you for your rating and review. If we could have done anything differently during your recent service to make your experience better, please let us know. If we can do anything, don't hesitate to ask... we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 577-5268
Empleados con los que trabajó

GE
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Gary E.
Auburndale, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/03/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great leadership Fromm the top down!
Outstanding!!!
Recomendado
Daniel G., Digital Media Director de Lakeland Hyundai respondió el 11/03/2017 05:41 AM

Thank you for your rating, review and great compliment. We know our teams work hard every day to provide the best possible experience for every customer and it is nice to hear such compliments.  If we can do anything, don't hesitate to ask... we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 577-5268
Empleados con los que trabajó

DM
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Dave M.
Plant City, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/02/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Warranty
Very pleased with my service experience, will definitely return.
Recomendado
Daniel G., Digital Media Director de Lakeland Hyundai respondió el 11/03/2017 05:39 AM

Thank you for your rating and review. We are so glad we make your service experience a good one. If we can do anything, don't hesitate to ask... we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 577-5268
Empleados con los que trabajó

CM
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Chanquilla M.
Lakeland, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/02/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great place
love the services
Recomendado
Daniel G., Digital Media Director de Lakeland Hyundai respondió el 11/03/2017 05:36 AM

Thank you for your rating and review. If we can do anything, don't hesitate to ask... we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 577-5268
Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.