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SureCritic / Concesionario Hyundai / Temecula Hyundai / STEVE ENRIQUEZ
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STEVE ENRIQUEZ

Temecula Hyundai
Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(677 reviews)
81

Reseñas de STEVE ENRIQUEZ

Cliente verificado
Temecula, CA
2013 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/25/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
It’s close for me and everyone in the service dept. is very friendly yet professional.
Always take/make time with the customers recurring or new ones.
Recomendado
STEVE J E. de Temecula Hyundai respondió el 12/26/2017 01:34 PM

Thank you for the 5 star review. It was a pleasure to assist you with your vehicles service needs. I look forward to seeing you on your next service.


Steve Enriquez
Temecula Hyundai
Senriquez@temeculahyundai.com

Empleados con los que trabajó
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STEVE ENRIQUEZ
TB
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Tanya B.
Murrieta, CA
2011 Hyundai Elantra
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
12/25/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great Service
Great Service
Recomendado
STEVE J E. de Temecula Hyundai respondió el 12/26/2017 01:32 PM

Thank you for your review. It was a pleasure to assist you with your vehicles service needs. I look forward to seeing you on your next service.


Steve Enriquez
Temecula Hyundai
Senriquez@temeculahyundai.com

Empleados con los que trabajó
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STEVE ENRIQUEZ
JC
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Jane C.
San Marcos, CA
2009 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/25/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Service!
I followed Steve Enriquez here and decided that it was definitely worth driving a little to save a lot.
Recomendado
STEVE J E. de Temecula Hyundai respondió el 12/26/2017 01:31 PM

Thank you Jane for the 5 star review. It was a pleasure to assist you with your vehicles service needs. I look forward to seeing you on your next service.


Steve Enriquez
Temecula Hyundai
Senriquez@temeculahyundai.com

Empleados con los que trabajó
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STEVE ENRIQUEZ
Cliente verificado
San Diego, CA
2017 Hyundai Ioniq Hybr
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
12/24/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Still Waiting
The communication was terrible.
No Recomendado
STEVE J E. de Temecula Hyundai respondió el 12/26/2017 02:08 PM

Thank you for your feedback I apologize any misunderstandings from what I informed your husband when he brought in your vehicle.  We had discussed the part was going to be several days out until the part would be available which would land around  time and he stated you were going to be off work  and not driving to Temecula due to being  on vacation for the following 2 weeks and would not be available to bring in the vehicle till after the 1st of the year. We then spoke it was ok to drive and  that you could bring in the vehicle early in the morning and we could shuttle you to work so he would not have to drive up to Temecula  to get your car from work and bring it in. 

I check on the part this morning and unfortunately the part that showed it was available at Hyundai was not and is now on back order I apologize for the inconvenience as soon as the part arrives we will reach out to you to set up an appointment. 

Empleados con los que trabajó
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STEVE ENRIQUEZ
JK
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Juliet K.
Murrieta, CA
2013 Hyundai Sonata
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
12/23/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
SOnota RECall
There are not much to say, the recall for seat belt only takes 2 second to add in the sticker.
Recomendado
STEVE J E. de Temecula Hyundai respondió el 12/26/2017 01:31 PM

Thank you for the 5 star review. It was a pleasure to assist you with your vehicles service needs. I look forward to seeing you on your next service.


Steve Enriquez
Temecula Hyundai
Senriquez@temeculahyundai.com

Empleados con los que trabajó
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STEVE ENRIQUEZ
GS
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Gerald S.
Murrieta, CA
2016 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/22/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Timely service
I made my appt be email and waited for my car while it was serviced. Everything went well with a very friendly and obliging service staff
No Recomendado
STEVE J E. de Temecula Hyundai respondió el 12/26/2017 01:30 PM

Thank you for the 5 star review. It was a pleasure to assist you with your vehicles service needs. I look forward to seeing you on your next service.


Steve Enriquez
Temecula Hyundai
Senriquez@temeculahyundai.com

Empleados con los que trabajó
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STEVE ENRIQUEZ
JS
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Jill S.
Porterville, CA
2013 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/21/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Have to have work done? Do it here!
I took my car in for it's 60,000 mile service. It's a lot of work and a pretty big price tag. Steve broke down everything that would be done. When he called and said that I needed new front brakes, he wasn't really telling me anything I didn't already know. After thinking about it over night, I called the next morning and asked if I could get it done that day. He said "we will make that happen", and they did. I feel better having an authorized dealer do my car maintenance. She is going to have to last me another 5 years. It's been a great first 5 years with Temecula Hyundai.
Recomendado
STEVE J E. de Temecula Hyundai respondió el 12/21/2017 10:58 AM

Thank you for the 5 star review. It was a pleasure to assist you with your vehicles service needs. I look forward to seeing you on your next service.


Steve Enriquez
Temecula Hyundai
Senriquez@temeculahyundai.com

Empleados con los que trabajó
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STEVE ENRIQUEZ
AD
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Alan D.
Lake Elsinore, CA
2017 Hyundai Sonata Hyb
Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5
12/19/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Boo
See remarks already stated
No Recomendado
STEVE J E. de Temecula Hyundai respondió el 12/22/2017 06:28 PM

Thank you for your feedback, please give me a call so we can discuss your recent service visit. I left you a voicemail please call me at 951-699-8974  I look forward to speaking with you. 

Steve Enriquez
Temecula Hyundai

Empleados con los que trabajó
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STEVE ENRIQUEZ
PD
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Patrica D.
Sun City, CA
2010 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/19/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Smog Testing
I want to personally thank Steve Enriquez for his exceptional service provided at my visit Dec. 15th. It was a trying experience because of the special Drive Cycle needed for my 2010 Genesis. Thank You so much for the help in understanding this complicated process.
Recomendado
STEVE J E. de Temecula Hyundai respondió el 12/21/2017 07:33 AM

Thank you for the 5 star review. It was a pleasure to assist you with your vehicles service needs. I look forward to seeing you on your next service.


Steve Enriquez
Temecula Hyundai
Senriquez@temeculahyundai.com

Empleados con los que trabajó
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STEVE ENRIQUEZ
Cliente verificado
Escondido, CA
2017 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/19/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Good service
I go to this Hyundai Becouse I have a service contract with them. The service has been good up to this point. They don't really do walk ins but if you make an appointment then its all good.
No Recomendado
STEVE J E. de Temecula Hyundai respondió el 12/19/2017 11:45 AM

Thank you for the 5 star review. It was a pleasure to assist you with your vehicles service needs. I look forward to seeing you on your next service.


Steve Enriquez
Temecula Hyundai
Senriquez@temeculahyundai.com

Empleados con los que trabajó
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STEVE ENRIQUEZ
EE
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Ellie E.
Murrieta, CA
2016 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/17/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Never disappointed
I have never been disappointed by the service dept. Everyone is courteous and helpful.
Recomendado
STEVE J E. de Temecula Hyundai respondió el 12/19/2017 11:46 AM

Thank you for the 5 star review. It was a pleasure to assist you with your vehicles service needs. I look forward to seeing you on your next service.


Steve Enriquez
Temecula Hyundai
Senriquez@temeculahyundai.com

Empleados con los que trabajó
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STEVE ENRIQUEZ
KJ
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Kelly J.
Anza, CA
2017 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/17/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service call
Maint. service on time, fast, always pleased!
Recomendado
STEVE J E. de Temecula Hyundai respondió el 12/19/2017 11:47 AM

Thank you for the 5 star review. It was a pleasure to assist you with your vehicles service needs. I look forward to seeing you on your next service.


Steve Enriquez
Temecula Hyundai
Senriquez@temeculahyundai.com

Empleados con los que trabajó
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STEVE ENRIQUEZ
MB
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Maria B.
Murrieta, CA
2017 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/14/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service Visit
Temecula Service Dept staff were all very friendly. The service was quick and everything was explained to me in a clear manner. Thank you!!
Recomendado
STEVE J E. de Temecula Hyundai respondió el 12/19/2017 11:48 AM

Thank you for the 5 star review. It was a pleasure to assist you with your vehicles service needs. I look forward to seeing you on your next service.


Steve Enriquez
Temecula Hyundai
Senriquez@temeculahyundai.com

Empleados con los que trabajó
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STEVE ENRIQUEZ
Cliente verificado
Temecula, CA
2010 Hyundai Tucson
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
12/14/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Gets the job done
Good, straight to the point place to go to get your Hyundai serviced
Recomendado
STEVE J E. de Temecula Hyundai respondió el 12/19/2017 11:48 AM

Thank you for your feedback. It was a pleasure to assist you with your vehicles service needs. I look forward to seeing you on your next service.


Steve Enriquez
Temecula Hyundai
Senriquez@temeculahyundai.com

Empleados con los que trabajó
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STEVE ENRIQUEZ
Cliente verificado
San Diego, CA
2009 Hyundai Sonata
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
12/14/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Nice facility...Salespeople hustling a pain. Lots of time waiting. Courteous people
Ok service b
Recomendado
STEVE J E. de Temecula Hyundai respondió el 12/19/2017 11:50 AM

Thank you for your review. It was a pleasure to assist you with your vehicles service needs. I look forward to seeing you on your next service.


Steve Enriquez
Temecula Hyundai
Senriquez@temeculahyundai.com

Empleados con los que trabajó
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STEVE ENRIQUEZ
TI
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Timothy I.
Menifee, CA
2017 Hyundai Ioniq Hybr
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/11/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great Service
Your staff was able to complete my scheduled maintenance in less time than predicted. Very pleased!
Recomendado
STEVE J E. de Temecula Hyundai respondió el 12/21/2017 07:31 AM

Thank you for the 5 star review. It was a pleasure to assist you with your vehicles service needs. I look forward to seeing you on your next service.


Steve Enriquez
Temecula Hyundai
Senriquez@temeculahyundai.com

Empleados con los que trabajó
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STEVE ENRIQUEZ
LB
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Lisa B.
Murrieta, CA
2017 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/11/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great friendly and fast service!
I recently had to bring my brand new car in to the service shop for a brake adjustment. I am a commuter and have had a couple of incidents where I have had to slam on my breaks, apparently it caused my rear brake drums to need an adjustment. I stopped by the service center at 9:30 a.m. with no appointment. Everyone was a very friendly and helpful, they had me out of there with the problem fixed and my car washed in less than 3 hours. I was fully prepared to spend all day there so I was more than pleased with the time that it took to fix the problem. I will definitely bring my car back to this dealership for all my service needs!
Recomendado
STEVE J E. de Temecula Hyundai respondió el 12/21/2017 07:31 AM

Thank you for the 5 star review. It was a pleasure to assist you with your vehicles service needs. I look forward to seeing you on your next service.


Steve Enriquez
Temecula Hyundai
Senriquez@temeculahyundai.com

Empleados con los que trabajó
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STEVE ENRIQUEZ
JH
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John H.
Temecula, CA
2016 Hyundai Elantra Gt
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/08/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Outstanding service
I was kept informed of anything that was found during the service in a timely manner.
I was asked if I wanted to have work done on the vehicle.
Recomendado
STEVE J E. de Temecula Hyundai respondió el 12/21/2017 07:32 AM

Thank you for the 5 star review. It was a pleasure to assist you with your vehicles service needs. I look forward to seeing you on your next service.


Steve Enriquez
Temecula Hyundai
Senriquez@temeculahyundai.com

Empleados con los que trabajó
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STEVE ENRIQUEZ
MG
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Martin G.
Temecula, CA
2013 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/08/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great Service
Quick, great service. In and out in no time.
Recomendado
STEVE J E. de Temecula Hyundai respondió el 12/21/2017 07:32 AM

Thank you for the 5 star review. It was a pleasure to assist you with your vehicles service needs. I look forward to seeing you on your next service.


Steve Enriquez
Temecula Hyundai
Senriquez@temeculahyundai.com

Empleados con los que trabajó
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STEVE ENRIQUEZ
RL
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Roweena L.
Temecula, CA
2016 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/08/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Very efficient process from drop off, service and pickup
Great staff. Great work. Great Service
Recomendado
STEVE J E. de Temecula Hyundai respondió el 12/21/2017 07:32 AM

Thank you for the 5 star review. It was a pleasure to assist you with your vehicles service needs. I look forward to seeing you on your next service.


Steve Enriquez
Temecula Hyundai
Senriquez@temeculahyundai.com

Empleados con los que trabajó
avatar
STEVE ENRIQUEZ
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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