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SureCritic / Concesionario Hyundai / Temecula Hyundai / STEVE ENRIQUEZ
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STEVE ENRIQUEZ

Temecula Hyundai
Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(677 reviews)
81

Reseñas de STEVE ENRIQUEZ

JS
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James S.
Warner Springs, CA
2015 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/11/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Courtesy and Promptness
The stadd were most friendly, courteous and efficient.
Recomendado
STEVE J E. de Temecula Hyundai respondió el 01/22/2018 07:53 AM

Thank you for the 5 star review. It was a pleasure to assist you with your vehicles service needs. I look forward to seeing you on your next service.


Steve Enriquez
Temecula Hyundai
Senriquez@temeculahyundai.com

Empleados con los que trabajó
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STEVE ENRIQUEZ
ES
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Ellen S.
Lake Elsinore, CA
2016 Hyundai Veloster
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/10/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
I love my Hyundai Veloster!
I moved to the boonies. I was closer to Hemet Hyundai. I went, they were nice. The service writer asked me to give him a good review. The next time I called he was rude. Temecula took me back. Steve was wonderful. You are far from me. But I'll never take the Veloster anywhere else again. Just one thing, the tow service was not free, and they didn't bring a flatbed. They destroyed my rear tire. I will only use AAA from now on. Thank God I had the tire insurance. The car runs great,and looks like new. It was happy to be home.
Recomendado
STEVE J E. de Temecula Hyundai respondió el 01/22/2018 07:53 AM

Thank you for the 5 star review. It was a pleasure to assist you with your vehicles service needs. I look forward to seeing you on your next service.


Steve Enriquez
Temecula Hyundai
Senriquez@temeculahyundai.com

Empleados con los que trabajó
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STEVE ENRIQUEZ
KD
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Kristian D.
Temecula, CA
2017 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/10/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Customer service
Outstanding customer service
Recomendado
STEVE J E. de Temecula Hyundai respondió el 01/22/2018 07:53 AM

Thank you for the 5 star review. It was a pleasure to assist you with your vehicles service needs. I look forward to seeing you on your next service.


Steve Enriquez
Temecula Hyundai
Senriquez@temeculahyundai.com

Empleados con los que trabajó
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STEVE ENRIQUEZ
Cliente verificado
Temecula, CA
2016 Hyundai Veloster
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/10/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
New Sunday Service
First day of Sunday Service, a little rough, but as usual the service was excellent with good value.
Recomendado
STEVE J E. de Temecula Hyundai respondió el 01/22/2018 07:54 AM

Thank you for the 5 star review. It was a pleasure to assist you with your vehicles service needs. I look forward to seeing you on your next service.


Steve Enriquez
Temecula Hyundai
Senriquez@temeculahyundai.com

Empleados con los que trabajó
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STEVE ENRIQUEZ
Cliente verificado
Temecula, CA
2017 Hyundai Tucson
Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5
01/10/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Oil Change
I came in for an oil change and asked specifically for my tire pressure to be checked and windshield fluid to be filled. When I got in my car I noticed the tire pressure had not been checked so, I had to drive back to the dealership to have it done. Also, when I got home I noticed the wiper fluid was not filled. I am disappointed that these items were overlooked (even though my service paper said they had been completed). From my understanding they were short staffed that day so, I understand but I left my car there overnight which was plenty of time to make sure the vehicle was serviced properly. Great friendly staff, just wish they had done a better job and completing everything they promised.
Recomendado
CARLOS V., Service Manager de Temecula Hyundai respondió el 01/10/2018 11:02 AM

I would like to start off by apologizing for the inconvenience on your last visit. It is not normal practice for us to leave tire pressure unchecked and also washer fluid. I have spoken to the employees that worked on that day and have taken proper actions. Please contact me when you get a change as I would like to go over a few items. Thanks so much for your time and I am looking forward for your phone call.  






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Empleados con los que trabajó
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STEVE ENRIQUEZ
JH
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James H.
Lake Elsinore, CA
2015 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/10/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Always great
Steve Enriquez and all the folks at Hyundai were great and helpful to insure I was taken care of in a professional manner
Recomendado
STEVE J E. de Temecula Hyundai respondió el 01/22/2018 07:54 AM

Thank you for the 5 star review. It was a pleasure to assist you with your vehicles service needs. I look forward to seeing you on your next service.


Steve Enriquez
Temecula Hyundai
Senriquez@temeculahyundai.com

Empleados con los que trabajó
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STEVE ENRIQUEZ
Cliente verificado
Temecula, CA
2018 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/09/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Very friendly service
Took my car in to get it serviced as I noticed there was an oil leak. When I arrived to Temecula Hyundai I was greeted in a friendly manner. The sales staff was also very friendly as they made conversation with me while I waited. Although we did not find what was the cause of the leakage, the service department told me that they put a dye in the oil to see where the leak was coming from and to take it in the next time I do an oil change. Very friendly service.
Recomendado
STEVE J E. de Temecula Hyundai respondió el 01/22/2018 07:54 AM

Thank you for the 5 star review. It was a pleasure to assist you with your vehicles service needs. I look forward to seeing you on your next service.


Steve Enriquez
Temecula Hyundai
Senriquez@temeculahyundai.com

Empleados con los que trabajó
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STEVE ENRIQUEZ
Cliente verificado
Temecula, CA
2014 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/09/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great service
I’m very happy with the service. They even cleaned my car.
Recomendado
STEVE J E. de Temecula Hyundai respondió el 01/22/2018 07:55 AM

Thank you for the 5 star review. It was a pleasure to assist you with your vehicles service needs. I look forward to seeing you on your next service.


Steve Enriquez
Temecula Hyundai
Senriquez@temeculahyundai.com

Empleados con los que trabajó
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STEVE ENRIQUEZ
TW
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Torie W.
Lake Elsinore, CA
2013 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/08/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great Service
Great Service!!!!
Recomendado
STEVE J E. de Temecula Hyundai respondió el 01/22/2018 07:55 AM

Thank you for the 5 star review. It was a pleasure to assist you with your vehicles service needs. I look forward to seeing you on your next service.


Steve Enriquez
Temecula Hyundai
Senriquez@temeculahyundai.com

Empleados con los que trabajó
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STEVE ENRIQUEZ
CG
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Carmen G.
Pala, CA
2013 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/06/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Customer Service
Nice and personable reps
Recomendado
STEVE J E. de Temecula Hyundai respondió el 01/22/2018 07:55 AM

Thank you for the 5 star review. It was a pleasure to assist you with your vehicles service needs. I look forward to seeing you on your next service.


Steve Enriquez
Temecula Hyundai
Senriquez@temeculahyundai.com

Empleados con los que trabajó
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STEVE ENRIQUEZ
YT
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Yvonne T.
Murrieta, CA
2013 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/05/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Yvonne
Every time I have had my vehicle service it has been a good expeience.
Recomendado
STEVE J E. de Temecula Hyundai respondió el 01/22/2018 07:55 AM

Thank you for the 5 star review. It was a pleasure to assist you with your vehicles service needs. I look forward to seeing you on your next service.


Steve Enriquez
Temecula Hyundai
Senriquez@temeculahyundai.com

Empleados con los que trabajó
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STEVE ENRIQUEZ
CW
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Carey W.
Temecula, CA
2017 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/04/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Very pleased
Very happy with my service and a huge shout out to Justin for taking the time to make sure he found out the issue with my car I was having was taken care of.
Recomendado
STEVE J E. de Temecula Hyundai respondió el 01/22/2018 07:56 AM

Thank you for the 5 star review. It was a pleasure to assist you with your vehicles service needs. I look forward to seeing you on your next service.


Steve Enriquez
Temecula Hyundai
Senriquez@temeculahyundai.com

Empleados con los que trabajó
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STEVE ENRIQUEZ
Cliente verificado
Temecula, CA
2017 Hyundai Sonata Hyb
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/04/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great service
I really appreciated how quickly they diagnosed the issue and took care of it. I also REALLY appreciated the car wash! Our other car is a Honda and the dealership has never done washed our car after a service. Thank you!
Recomendado
STEVE J E. de Temecula Hyundai respondió el 01/22/2018 07:56 AM

Thank you for the 5 star review. It was a pleasure to assist you with your vehicles service needs. I look forward to seeing you on your next service.


Steve Enriquez
Temecula Hyundai
Senriquez@temeculahyundai.com

Empleados con los que trabajó
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STEVE ENRIQUEZ
JD
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Jeffrey D.
Temecula, CA
2017 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/02/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent
Very professional.
Recomendado
STEVE J E. de Temecula Hyundai respondió el 01/22/2018 07:56 AM

Thank you for the 5 star review. It was a pleasure to assist you with your vehicles service needs. I look forward to seeing you on your next service.


Steve Enriquez
Temecula Hyundai
Senriquez@temeculahyundai.com

Empleados con los que trabajó
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STEVE ENRIQUEZ
JC
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Janet C.
Sun City, CA
2015 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/29/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Feedback
Great Service
Recomendado
STEVE J E. de Temecula Hyundai respondió el 01/22/2018 07:57 AM

Thank you for the 5 star review. It was a pleasure to assist you with your vehicles service needs. I look forward to seeing you on your next service.


Steve Enriquez
Temecula Hyundai
Senriquez@temeculahyundai.com

Empleados con los que trabajó
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STEVE ENRIQUEZ
AN
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Amity N.
Murrieta, CA
2017 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/28/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Steve is the Best!
Service was completed in less than the time stated. Thank you for being so efficient!
Recomendado
STEVE J E. de Temecula Hyundai respondió el 12/29/2017 08:06 AM

Thank you for the 5 star review. It was a pleasure to assist you with your vehicles service needs. I look forward to seeing you on your next service.


Steve Enriquez
Temecula Hyundai
Senriquez@temeculahyundai.com

Empleados con los que trabajó
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STEVE ENRIQUEZ
AP
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Ajay P.
San Marcos, CA
2013 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/28/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
AJ patel
I have know Steve since he was a manager at Escondido Hyundai, since he left ,I followed him to Temecula Hyundai. Steve is always been above and beyond not only with me but with all customers.
Recomendado
STEVE J E. de Temecula Hyundai respondió el 12/29/2017 08:06 AM

Thank you for the 5 star review. It was a pleasure to assist you with your vehicles service needs. I look forward to seeing you on your next service.


Steve Enriquez
Temecula Hyundai
Senriquez@temeculahyundai.com

Empleados con los que trabajó
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STEVE ENRIQUEZ
MJ
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Michael J.
Menifee, CA
2014 Hyundai Accent
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/26/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Service
Steve was great. Listened to the problem and recommended service. Very satisfied.
Recomendado
STEVE J E. de Temecula Hyundai respondió el 12/26/2017 01:32 PM

Thank you for the 5 star review. It was a pleasure to assist you with your vehicles service needs. I look forward to seeing you on your next service.


Steve Enriquez
Temecula Hyundai
Senriquez@temeculahyundai.com

Empleados con los que trabajó
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STEVE ENRIQUEZ
JH
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James H.
Temecula, CA
2015 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/26/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Customer
Steve E. was very accommodating.
Recomendado
STEVE J E. de Temecula Hyundai respondió el 12/26/2017 01:33 PM

Thank you for the 5 star review. It was a pleasure to assist you with your vehicles service needs. I look forward to seeing you on your next service.


Steve Enriquez
Temecula Hyundai
Senriquez@temeculahyundai.com

Empleados con los que trabajó
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STEVE ENRIQUEZ
CE
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Carol E.
Temecula, CA
2017 Hyundai Elantra
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
12/26/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Its acceptable
I love my car. I deal with its service. I would definitely recommend the car. The service is acceptable. It’s nothing special.
Recomendado
STEVE J E. de Temecula Hyundai respondió el 12/29/2017 08:07 AM

Thank you for your review. It was a pleasure to assist you with your vehicles service needs. I look forward to seeing you on your next service.


Steve Enriquez
Temecula Hyundai
Senriquez@temeculahyundai.com

Empleados con los que trabajó
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STEVE ENRIQUEZ
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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