RY

ROGER YOUNG

Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(1198 reviews)
85

Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/22/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
FEEL LIKE IM NOT A CUSTOMER MORE LIKE A FRIEND ,A CLOSE FRIEND
again part of a family
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/22/2017 12:04 PM


Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

Cliente verificado
2016 Hyundai Sonata Hyb
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/20/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Service!
Consistently great service!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/21/2017 05:39 AM

We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

DD
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Douglas D.
St. Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/20/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service
Friendly, knowledgeable, professional staff.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/20/2017 03:06 PM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

DW
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David W.
Hastings, FL
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
06/20/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Courteous service
I got there early, but was served immediately. Replaced filters, washed car and vacuumed front mats, but didn't do the back seat.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/20/2017 08:26 AM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Our apologies, in order to provide a timely complimentary service wash, only the front seating area is vacuumed. If you would like the rear vacuumed, please just mention it to your service consultant at time of service write up and it would be our pleasure to have it completed.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

AG
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Andrew G.
St. Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/17/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Total pros
Use them!!!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/19/2017 05:59 AM

We appreciate you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

Cliente verificado
Saint Johns, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/17/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Fast and Efficient
Very satisfied with the service performed. Every time we have service performed, it is fast, efficient, and reasonably priced. Staff is straight forward and very friendly.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/19/2017 05:59 AM


We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

HM
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Henry M.
Jacksonville, FL
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
06/16/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Service
Good service
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/19/2017 06:03 AM


We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

HH
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Herbert H.
Palm Coast, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/16/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Very organized and professional
Always a great place to have my car serviced. Good people knowledgeable professionals
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/16/2017 02:23 PM


Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

ML
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Margie L.
Palm Coast, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/16/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
My Experience at Hyundai of Agustine
Great service with friendly and knowledgeable people
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/16/2017 01:01 PM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

Cliente verificado
St. Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/15/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great customer service
I was very satisfied with the service department.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/15/2017 01:10 PM


We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

DC
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Dwayne C.
Jacksonville, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/15/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Hyundai Service
Great Service Team
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/15/2017 10:12 AM


Thank you for taking the time to share your kind words and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

DS
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Denise S.
Suwannee, FL
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/15/2017
cliente verificadoCliente Verificado
Categoría: Service
Prompt attention
Received a call from Roger today and a trip to St. Augustine should tweek any lingering concerns with my Tucson. Roger has gone the extra mile to make sure I was taken care of. Love that Hyundai cares about it's customers!
Recomendado
Empleados con los que trabajó

DS
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Denise S.
Suwannee, FL
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/15/2017
cliente verificadoCliente Verificado
Categoría: Service
Prompt attention
Received a call from Roger today and a trip to St. Augustine should tweek any lingering concerns with my Tucson. Roger has gone the extra mile to make sure I was taken care of. Love that Hyundai cares about it's customers!
Recomendado

Reseña Original
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
06/14/2017
Tipo de Servicio: Maintenance
Categoría: Service
Courteous service
Polite and friendly staff. Service was adequate.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/15/2017 08:13 AM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.
We appreciate you speaking with us today and bringing the tire sensor and headlight concerns to our attention. We value you and appreciate your feedback.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

GW
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George W.
Palm Coast, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/14/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Well organized and friendly staff
I have been to this dealer several times with all the Hyundai's I've owned. I have never been dissatisfied. Would recomend this dealer to all my friends.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/14/2017 07:18 AM

We greatly appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

 Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

GF
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Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/13/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
sonata seevice
yes
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/14/2017 07:17 AM


We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

 Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

JB
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Janice B.
St. Augustine, FL
2014 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/13/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Always great. They take care of my car quickly, never have problems with this car at your service center
Service team are all very nice very polite take care of my car. With no problems. And have always gotten me in if I have an emergency with no problems.very pleased.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/14/2017 07:15 AM


Thank you for taking the time to share your service experiences with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

Cliente verificado
Palm Coast, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/13/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Service provided as explained to me prior to being completed.
Polite and professional service service personnel.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/13/2017 01:16 PM


Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

LM
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Linda M.
Palatka, FL
2014 Hyundai Santa Fe S
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
06/10/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Make it happen
Most of the employees we met
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/12/2017 06:14 AM

Thank you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

We understand your frustration with picking up nails in your tires, but we can assure you that the nails are not just picking on you.

 Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

MB
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Margaret B.
Saint Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/09/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Very efficient and friendly.
They have fair prices and friendly, courteous associates.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/09/2017 05:46 AM


Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

AT
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ALBERTO T.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/07/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
excellent
Great service
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/07/2017 02:24 PM


We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.