RY

ROGER YOUNG

Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(1198 reviews)
85

JC
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Jean C.
St. Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/04/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Friendly and NO pressure for unneeded repairs.
Excellent service.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 02/06/2017 06:51 AM

 Thank you for sharing your kind words with us and your continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

JP
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Jb P.
Saint Augustine, FL
2016 Hyundai Sonata Hyb
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/04/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Friendly and easy going staff
The reminders by email are rather helpful for me as a 35 year auto dealer who has always done my own vehicle service
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 02/06/2017 06:50 AM

 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

DR
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Donna R.
New Smyrna Beach, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/02/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Customer Service = Roger is tge service department! !!
Roger took all the stress out of a not so pleasant siruation. What a wonderful, knowledgable person. Thank you!!!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 02/03/2017 05:46 AM

 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine. We agree, Roger is a tremendous asset to your service team.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

Cliente verificado
Saint Augustine, FL
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
02/02/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service
Always keeping us posted on when our car needs service. Prompt and they get the job done. I like using the coupons. That helps bring the cost down. Keep sending those in your newsletter.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 02/02/2017 06:14 AM

 Thank you for taking the time to share your service experiences with us and your continued loyalty to Hyundai of St Augustine. If you are not already enrolled, please take a look into the Hyundai Rewards program. It is at no cost to you and has some wonderful perks. Please do let us know on your next visit how we can earn that 5th star.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

LC
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Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/01/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Effecient, timely, and complete.
as prior.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 02/02/2017 06:08 AM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

KP
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Karin P.
Green Cove Springs, FL
2013 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/31/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Excellent Service!
The best dealership ever!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 02/01/2017 02:35 PM

 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

KP
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Keith P.
Ponte Vedra Beach, FL
2014 Hyundai Elantra Co
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/31/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Outstanding service establishment
Everyone always pleasant
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 01/31/2017 07:53 AM

 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

DC
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David C.
Palm Coast, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/30/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Wonderful experience
Friendly people. Great waiting room with fruit, drinks, TV, and internet! And then they wash your car
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 01/30/2017 06:16 AM

 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

JB
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Joyce B.
Palm Coast, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/27/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service.
They are dependable and courteous.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 01/30/2017 06:13 AM

 Thank you for taking the time to share your kind words and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

KC
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Katherine C.
Flagler Beach, FL
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
01/27/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
See Previoua statement
See prevuis
No Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 01/27/2017 01:33 PM

Thank you for sharing your experience with us and your continued loyalty to Hyundai of St Augustine. We are happy to hear we were able to get you back on the road quickly. It is not uncommon to need a battery replacement on a five year old car.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

BP
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Barbara P.
Saint Johns, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/24/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Excellent service
Yes
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 01/26/2017 07:03 AM

Thank you for service experience with us and your continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

KK
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KATHRYN K.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/24/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
The Best
I drove in, my car was serviced, and I drove out. No hassles, no bumps in the road, just perfect.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 01/24/2017 06:45 AM

 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

AH
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Anthony H.
St. Augustine, FL
2013 Hyundai Sonata Hyb
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/24/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
The service team is excellent.
Great service every time!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 01/24/2017 06:44 AM

 Thank you for sharing your service experiences with us and continued loyalty to Hyundai of St Augustine. Cheryl and Roger are fabulous and enjoy hearing your kind words.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

HC
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Henry C.
Ponte Vedra, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/23/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Service
Love the friendly service staff and the timely manner in which my car was serviced.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 01/23/2017 02:21 PM

 Thank you for taking the time to share your kind words and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

AR
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Anne R.
2013 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/21/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
friendly and competent
5 stars
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 01/21/2017 06:46 AM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

NP
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Nancy P.
Saint Augustine, FL
2016 Hyundai Sonata Hyb
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/19/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great dealership
Having bought my Sonata Hybrid at Hyundai of St. Augustine, I returned to have my vehicle serviced. They were ready for me at my appointment, did the maintenance required, replaced a part that had been recalled, and rotated the tires. Plus washing the exterior and vacuuming the front floor. I got some business done using their free Wifi, and was out the door in under an hour. All the employees are very friendly and make you feel welcome. Great service!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 01/20/2017 01:40 PM

Thank you for taking the time to share your service experiences with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

HI
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Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/17/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service
Excellent, courteous service
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 01/18/2017 07:16 AM

 Thank you for taking the time to share your kind words and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

Cliente verificado
Palm Coast, FL
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
01/16/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Good service
The people
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 01/16/2017 11:45 AM

Thank you for sharing your experience with us and continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

Cliente verificado
Palm Coast, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/13/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Overall, A Very Positive Experience
Service was completed in a timely manner by skilled workers with highly professional and courteous attitudes.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 01/16/2017 11:31 AM

 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

MN
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Martin N.
Miami, FL
2015 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/12/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
In and out on time
I will be back.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 01/12/2017 02:32 PM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.