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ROGER YOUNG

Hyundai of St. Augustine
Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(1198 reviews)
85

Reseñas de ROGER YOUNG

MM
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Margherite M.
St. Augustine, FL
2016 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/06/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Quick and friendly service
Quick service for oil change and rotated tires. Very happy with my car.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/06/2017 02:57 PM


We thank you for taking the time to share your service experience with us and our continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
MN
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Martin N.
Miami, FL
2015 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/05/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Easy to work with.
Will keep coming back
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/05/2017 12:49 PM


Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
MB
MARK BOSWELL
Cliente verificado
Jacksonville, FL
2016 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/04/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great service
:)
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/05/2017 06:06 AM


Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!


Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
Cliente verificado
Saint Augustine, FL
2013 Hyundai Elantra Gt
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/03/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
The people.
The service advisors seem to be knowledgeable on all aspects. Cheryl is always the best.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/05/2017 06:05 AM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine. We agree, Cheryl is a tremendous part of our Service Team.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!



Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
KM
KEITH MONDELLO
NC
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Nancy C.
St. Augustine, FL
2008 Hyundai Accent
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/02/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
great staff
always professional
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/02/2017 09:37 AM


Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
Cliente verificado
Saint Augustine, FL
2015 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/31/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Oil change
No commment
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 05/31/2017 12:20 PM

 
Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
SR
STEVE RISLEY
BP
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Bernadette P.
Elkton, FL
2008 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/30/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great service and friendly efficient personnel
Excellent
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 05/30/2017 12:39 PM


We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
MB
MARK BOSWELL
RP
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Rudolf P.
Palm Coast, FL
2017 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/28/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
15000 mile service
Roger did a great job.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 05/30/2017 06:07 AM


We thank you for taking the time to share your kind words and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
MB
MARK BOSWELL
LV
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Laurel V.
Jacksonville, FL
2012 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/25/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Helpful and caring service personel.
Mike W.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 05/26/2017 08:54 AM


We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
DC
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Dennis C.
Palm Coast, FL
2011 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/25/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Fast and Courteous
The service, including a recall, was completed faster than I expected and the service rep was knowledgeable and friendly.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 05/25/2017 12:00 PM

 
Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
KM
KEITH MONDELLO
KM
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Karen M.
St. Augustine, FL
2010 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/24/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Friendly
Yes
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 05/24/2017 03:17 PM


 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
RS
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Robin S.
St. Augustine, FL
2015 Hyundai Genesis
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
05/24/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Regular Service
Service was good except they were supposed to wash and vacuum the car. They did not vacuum the back seat which was a mess.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 05/24/2017 08:10 AM

 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine. Due to time constraints our complimentary service wash includes vacuuming the front area only. Our apologies for any miscommunication.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
RD
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Ralph D.
Palm Coast, FL
2014 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/24/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Taking care of business
I had my right fender well replaced (my fault). When I brought it in for service a few months later (this week) the fender well had moved and was damaged. Roger checked it out and could not find a reason for this issue. The dealership ate the cost of replacement and made it obvious to me they are about customer satisfaction. Great team of people from the showroom to the service department.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 05/24/2017 07:34 AM

 We appreciate you taking the time to share your service experiences with us and your continued loyalty to Hyundai of St. Augustine.

 Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
MB
MARK BOSWELL
BV
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Bryant V.
Saint Augustine, FL
2014 Hyundai Elantra Gt
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/23/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Simple fix
Check engine light came on within days of me purchasing my 2014 elantra GT with 34k miles. As frustrating as this was for me, Bird and his service team eased the tension with quick service and due care in checking for any issues associated with the vehicle. Though this was only a faulty gas cap, the care and time they took with this proved to me that they took their time to diagnose all possible issues. Great job all.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 05/23/2017 01:00 PM


We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine. Congratulations on your Elantra Gt !

 Special thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
LD
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Laura D.
Saint Augustine, FL
2014 Hyundai Elantra
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
05/23/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
nice
they are very nice
No Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 05/23/2017 10:02 AM

We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
MB
MARK BOSWELL
CP
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Chong P.
2013 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/21/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
chong
always customer friendly service
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 05/22/2017 06:06 AM

Thank you for taking the time to share your kind words with us and your continued loyalty to Hyundai of St. Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
SR
STEVE RISLEY
CM
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Constance M.
Jacksonville, FL
2017 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/19/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent Maintenance Service
Hyundai of St. Augustine was recommended to me by someone I know and they also raved about the service department. So when after purchasing my car and nearing my first oil change I noticed that the sensor for my front left tire pressure was reading 50 PSI when it should never have reached that high. I called the service department to request an emergency scheduling and the service manager Joe promptly fit me in. He was a blessing and I really appreciated his efforts on my behalf because he helped put my mind at ease. Once at the dealership Service Advisor Roger also showed us excellent customer service from his greeting to our goodbyes. He made sure to answer all of our questions along with a gentleman from the maintenance crew. Overall, we were treated exceptionally and highly recommend Hyundai of St. Augustine.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 05/22/2017 06:02 AM

We appreciate you taking the time to share your 1st service experience with us and your continued loyalty to Hyundai of St. Augustine.

 It was my pleasure speaking with you and Roger is truly an asset to our service team. Please don't hesitate to call me if I may ever be of assistance.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
MB
MARK BOSWELL
Cliente verificado
2016 Hyundai Sonata Hyb
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/16/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service!
This dealer provides outstanding service!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 05/16/2017 12:40 PM

 We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Thank you to all of our wonderful guests for making us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!


Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
AH
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Anthony H.
St. Augustine, FL
2007 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/16/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Consistent service and a caring approach to customers.
5 Star!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 05/16/2017 12:39 PM

We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Thank you to all of our wonderful guests for making us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
SR
STEVE RISLEY
RD
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Rudolph D.
Flagler Beach, FL
2013 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/16/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Service
Friendly on time service
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 05/16/2017 05:26 AM

 We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Thank you to all of our wonderful guests for making us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
MB
MARK BOSWELL
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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