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ROGER YOUNG

Hyundai of St. Augustine
Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(1198 reviews)
85

Reseñas de ROGER YOUNG

MD
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Mary D.
Saint Augustine, FL
2015 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/12/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Recall problem
Very quickly done.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 01/12/2017 02:31 PM

 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
SR
STEVE RISLEY
HM
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Heinz M.
Ponte Vedra, FL
2016 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/10/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great customer service
A very good value!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 01/11/2017 05:34 AM

 Thank you for sharing your kind words and continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
TS
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Tony S.
Saint Augustine, FL
2017 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/10/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Friendly, professional and personable.
Friendly, professional and personable.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 01/11/2017 05:34 AM

Thank you for taking the time to share your service experiences with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
SR
STEVE RISLEY
SR
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Scarlett R.
Jacksonville, FL
2011 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/09/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Maintence
Hyundai of St. Augustine has done me right from day one! I recommend them to everyone i know now.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 01/09/2017 09:53 AM

 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
KM
KEITH MONDELLO
JM
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Judy M.
Palm Coast, FL
2013 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/08/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Customer service is wonderful
Everyone from sales to service has always been professional and courteous. They are always friendly helpful and knowledgeable. The facility is clean and very pleasant.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 01/09/2017 09:50 AM

 Thank you for taking the time to share your service experiences with us and your continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
KM
KEITH MONDELLO
DM
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DIANE M.
2013 Hyundai Azera
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/06/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service
no complaints , excellent service
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 01/09/2017 09:34 AM

We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.
Happy New year from our family to yours.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
MB
MARK BOSWELL
JG
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Johnathon G.
Hastings, FL
2016 Hyundai Accent
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/06/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent Service
The service department did an excellent job. They completed my oil change in a timely manner. I used the online appointment maker, which made it easier and convenient to make an appointment. I will continue to use the St. Augustine location for other services that I need.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 01/06/2017 12:34 PM

 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.
Happy New year from our family to yours.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
MB
MARK BOSWELL
AS
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Allan S.
Jacksonville, FL
2012 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/05/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
well organized
Well organized service, and comprehensive (though perhaps batteries could be a bit cheaper).
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 01/05/2017 02:39 PM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine. Happy New year from our family to yours.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
KM
KEITH MONDELLO
MW
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Michael W.
St. Augustine, FL
2017 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/05/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Service
Great service
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 01/05/2017 02:31 PM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
MB
MARK BOSWELL
AL
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Amanda L.
Saint Augustine, FL
2011 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/04/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great place.
Great service! Always very friendly and fast.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 01/05/2017 06:12 AM

Thank you for sharing your service experiences with us and your continued loyalty to Hyundai of St Augustine. We are truly blessed having such wonderful guests.
Happy New year from our family to yours.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
Cliente verificado
St. Augustine, FL
2006 Hyundai Azera
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/04/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Perfect service as usual.
Perfect service as usual. Customer for 10 years.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 01/04/2017 02:00 PM

 Thank you for sharing your kind words and your loyalty to Hyundai of St Augustine. We have the world's best guest come through our doors.
Happy New year from our family to yours.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
MD
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Morris D.
St. Augustine, FL
2013 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/04/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
The staff/prompt & courteous service
five stars
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 01/04/2017 01:58 PM

Thank you for taking the time to share your kind words with us and your continued loyalty to Hyundai of St. Augustine. Our guests are second to none.
Happy New year from our family to yours.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
KM
KEITH MONDELLO
TW
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Thomas W.
Jacksonville, FL
2017 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/03/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great Service
Love it
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 01/03/2017 05:53 AM

 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.
Happy New year from our family to yours.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
SR
STEVE RISLEY
Cliente verificado
2016 Hyundai Sonata Hyb
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/02/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great Service Team
The job is done right the first time!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 01/03/2017 05:50 AM

Thank you for sharing your service experiences with us and your continued loyalty to Hyundai of St. Augustine.
Happy New year from our family to yours.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
SR
STEVE RISLEY
Cliente verificado
Palm Coast, FL
2013 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/02/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service has always been great for me. Was in and out fast. Thanks.
This has been a good experience for me. Service techs are terrific and very personable.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 01/02/2017 01:42 PM

 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine. Our apologies but for time reasons, we only vacuum the front seating area unless it is requested by our guests at the time of service write up.
Happy New year from our family to yours.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
MJ
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Margaret J.
Palm Coast, FL
2010 HYUNDAI SANTA FE
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/29/2016
cliente verificadoCliente Verificado
Categoría: Service
Fast,great service
Everyone is polite and professional and friendly
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 12/29/2016 11:27 AM

Thank you for your kind words and continued loyalty to Hyundai of St Augustine. Happy holidays from our family to yours.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
SJ
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Stephen J.
St. Augustine, FL
2013 Hyundai Elantra
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
12/27/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Too long for oil change
Too long for oil change ... read review
No Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 12/29/2016 11:21 AM

Thank you for sharing your service experience with us. Our apologies for the extra amount of time it took to complete your service. Roger has been trying to contact you to offer a formal apology and try and make this right for you.  Please feel free to contact me personally if you would like to discuss this further or if I may ever be of assistance.

Sincerely,
Joe King
Service Director
joeking@hyundaiofstaugustine.org
904-797-7800
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
MB
MARK BOSWELL
LM
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Linda M.
Crescent City, FL
2014 Hyundai Accent
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/27/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service!
Roger in the service department is the best!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 12/27/2016 05:42 AM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine. We agree, Roger is a tremendous asset to our service team. 
Happy holidays from our family to yours.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
Cliente verificado
St. Augustine, FL
2014 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/24/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
YOUR SERVICE STAFF ARE THE BEST
SAME AS ABOVE
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 12/26/2016 05:48 AM

 Thank you for taking the time to share your kind words with us and your continued loyalty to Hyundai of St. Augustine.
Happy holidays from our family to yours.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
DB
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David B.
Palm Coast, FL
2016 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/22/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
friendly employees and fast service
best experience of any dealer I have worked with
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 12/22/2016 12:35 PM

We appreciate your kind words and continued loyalty to Hyundai of St Augustine.
Happy holidays from our family to yours.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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